Chapter 3 Using the Cisco IP Phone 7940/7960
Making Telephone Calls
•Lift the handset from the earpiece rest and enter the number using the dial pad to enter the digits.
•Press a line button and dial the number using the dial pad to enter the digits.
•Press the NewCall softkey and dial the number using the dial pad to enter the digits.
•Press the Redial softkey to dial the last called number.
•If using a headset, press the HEADSET button and dial the number using the dial pad to enter the digits.
•To use the speakerphone, press the SPEAKER button and dial the number using the dial pad to enter the digits.
You can also place calls using the following techniques:.
•You can press the pound (#) key or press the Dial softkey to place the call immediately. Depending on how your system administrator has implemented this feature, you might not need to press these keys to place a call immediately. Contact your system administrator for additional information.
Placing a Call Using an E-mail Address
If the network administrator configures the Cisco IP Phone 7940/7960 to use an
Perform the following steps to place a call using an
Step 1 Lift the handset from the earpiece rest, press a line button, press the SPEAKER button, or press the NewCall softkey.
Step 2 Press the URL softkey.
Step 3 Spell the
Depending on the letter, you might need to press the number button on the dialing pad one or more times to scroll through the list of displayed characters until you highlight the correct character.
Continue selecting characters until the entire
Step 4 Press the pound (#) key or the Dial softkey to place the call immediately. (If you do not press a key, the call eventually dials automatically.)
Answering a Call
You can answer a call using the handset, headset, or speakerphone.
•To use the handset, lift the handset from the earpiece rest.
•To use a headset, press the HEADSET button, and press the line button of the incoming call.
•To use the speakerphone, press the Answer softkey or the SPEAKER button.
Ending a Call
To end a call:
•If using the handset, put the handset on the earpiece rest.
Cisco SIP IP Phone Model 7940/7960 User Guide
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