AT&T TL32100, TL32300, TL32200, TL30100 Troubleshooting, Handset registration is unsuccessful

Page 17

Appendix

Troubleshooting

If you have difficulty with your telephone, please try the suggestions below. For customer service, or to purchase accessories or replacement parts, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268. When you call for customer service, you will need the serial number or model number found on the bottom of the telephone base or charger.

The handset registration is unsuccessful.

•Follow the handset registration instructions to register the handset again (see Adding and registering a handset on page 9).

My telephone doesn’t work at all.

•Make sure the power cord is securely plugged in.

•Make sure that the battery connector is securely plugged into the cordless handset.

•Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to Battery charging on page 7 for details.

•Reset the telephone base. Unplug the electrical power. Wait for approximately 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•You may need to purchase a new battery. Use only the supplied rechargeable battery or replacement battery (model BT166342). To order, visit our website at www.telephones.att.com, or call 1 (800) 222-3111. In Canada, dial 1 (866) 288-4268.

13

Page 16 Page 18
Image 17
Page 16 Page 18
Contents User’s manual Congratulations Parts checklist Table of contents Avoid placing the telephone base too close to Quick reference guide DIR/VOLUMETone Main menu Using menusInstall the charger as shown below Charger installationBattery installation Battery installation and chargingThis Side UP facing Charge lightCharging. See Technical specifications on Battery chargingBattery installation and charging Registering a handset Adding and registering a handsetAbout expansion handsets System handset is in use.HANDSET registered Deregistering all handsets Deregistering all handsets My telephone doesn’t work at all TroubleshootingHandset registration is unsuccessful Cannot dial out Cannot get a dial toneMy cordless handset isn’t performing normally Charge light is off Batteries do not hold a chargeTroubleshooting My calls cut in and out while I’m using my cordless handset Experience poor sound quality when using the speakerphoneHear other calls while using my telephone My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call Common cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephones Especially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Telephone operating range Technical specificationsDect 6.0 digital technology
Top Page Image Contents