AT&T TL32300, TL32100, TL32200, TL30100 Batteries do not hold a charge, Charge light is off

Page 20

Appendix

Troubleshooting

The batteries do not hold a charge.

•If the cordless handset is in the telephone base or charger and the charge light does not come on, refer to the item The charge light is off on this page.

•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

•If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery. Refer to Battery charging on page 7 for details.

•You may need to purchase a new battery. Please refer to Battery installation on page 6.

The charge light is off.

•Make sure the power cord is plugged in correctly and securely.

•Make sure the battery is installed correctly in the handset. Follow the instructions in Battery installation on page 6 to install the battery.

•Unplug the electrical power. Wait for 15 seconds, then plug it back in. Allow up to one minute for the cordless handset and telephone base to reset.

•Clean the cordless handset and telephone base charging contacts each month using a pencil eraser or cloth.

16

Image 20

Contents User’s manual Congratulations Parts checklist Table of contents Avoid placing the telephone base too close to DIR/VOLUME Quick reference guideTone Using menus Main menuCharger installation Install the charger as shown belowBattery installation and charging Battery installationThis Side UP facing Charge lightBattery charging Charging. See Technical specifications onBattery installation and charging Registering a handset Adding and registering a handsetAbout expansion handsets System handset is in use.HANDSET registered Deregistering all handsets Deregistering all handsets My telephone doesn’t work at all TroubleshootingHandset registration is unsuccessful Cannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offTroubleshooting My calls cut in and out while I’m using my cordless handset Experience poor sound quality when using the speakerphoneHear other calls while using my telephone My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call Common cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephones Especially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part How long is the limited warranty period? Limited warrantyWhat does this limited warranty cover? How do you get warranty service? Other limitations Telephone operating range Technical specificationsDect 6.0 digital technology