AT&T TL32300, TL32100, TL32200, TL30100 user manual My caller ID isn’t working

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Appendix

Troubleshooting

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously. Try unplugging one telephone at a time until the telephone starts ringing.

The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. Try installing your telephone as far away as possible from these types of electronic devices.

Completely remove then replace the battery. Place the cordless handset in the telephone base. Wait for the cordless handset to reestablish its connection with the telephone base. Allow up to one minute for this to take place.

Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

My caller ID isn’t working.

Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your telephone.

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Contents User’s manual Congratulations Parts checklist Table of contents Avoid placing the telephone base too close to DIR/VOLUME Quick reference guideTone Using menus Main menuCharger installation Install the charger as shown belowBattery installation and charging Battery installationThis Side UP facing Charge lightBattery charging Charging. See Technical specifications onBattery installation and charging Adding and registering a handset About expansion handsetsRegistering a handset System handset is in use.HANDSET registered Deregistering all handsets Deregistering all handsets Troubleshooting Handset registration is unsuccessfulMy telephone doesn’t work at all Cannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offTroubleshooting Experience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call Common cure for electronic equipment Maintenance Cleaning your telephoneTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephones Especially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Technical specifications Dect 6.0 digital technologyTelephone operating range