AT&T TL32200, TL32300, TL32100, TL30100 user manual Cannot get a dial tone, Cannot dial out

Page 18

Appendix

Troubleshooting

I cannot get a dial tone.

First try all the suggestions above.

Move the cordless handset closer to the telephone base. You might have moved out of range.

If the previous suggestions don’t work, disconnect the telephone base from the telephone wall jack and connect to a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Your telephone line cord might be malfunctioning. Try installing a new telephone line cord.

I cannot dial out.

First try all the suggestions in the item I cannot get a dial tone on this page.

Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal. Wait an extra second before dialing.

Check that all the telephones connected to the same telephone line are hung up.

Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area (see Dial mode in the TL32100/TL32200/TL32300 user’s manual).

Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

14

Image 18
Contents User’s manual Congratulations Parts checklist Table of contents Avoid placing the telephone base too close to DIR/VOLUME Quick reference guideTone Using menus Main menuCharger installation Install the charger as shown belowThis Side UP facing Battery installation and chargingBattery installation Charge lightBattery charging Charging. See Technical specifications onBattery installation and charging Adding and registering a handset About expansion handsetsRegistering a handset System handset is in use.HANDSET registered Deregistering all handsets Deregistering all handsets Troubleshooting Handset registration is unsuccessfulMy telephone doesn’t work at all Cannot get a dial tone Cannot dial outMy cordless handset isn’t performing normally Batteries do not hold a charge Charge light is offTroubleshooting Experience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call Common cure for electronic equipment Taking care of your telephone MaintenanceCleaning your telephone Avoid waterImportant safety information Especially about cordless telephones Especially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Technical specifications Dect 6.0 digital technologyTelephone operating range