AT&T TL32100, TL32300, TL32200, TL30100 user manual Troubleshooting

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Appendix

Troubleshooting

I get noise, static, or weak signals even when I’m near the telephone base.

If you subscribe to high-speed Internet service

(DSL - digital subscriber line) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack (see Telephone base and charger installation in the TL32100/TL32200/TL32300 user’s manual). The filter prevents noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone. You may be able to improve the performance of your telephone by installing the telephone base as far away as possible from other electronic devices.

Do not install this telephone near a microwave oven or on the same electrical outlet. You may experience decreased performance while the microwave oven is operating.

If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your telephone or modem farther apart from one another, or use a different surge protector.

Relocate your telephone to a higher location. The telephone will likely have better reception when installed in a high area.

If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

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Contents User’s manual Congratulations Parts checklist Table of contents Avoid placing the telephone base too close to Quick reference guide DIR/VOLUMETone Main menu Using menusInstall the charger as shown below Charger installationBattery installation Battery installation and chargingThis Side UP facing Charge lightCharging. See Technical specifications on Battery chargingBattery installation and charging Adding and registering a handset About expansion handsetsRegistering a handset System handset is in use.HANDSET registered Deregistering all handsets Deregistering all handsets Troubleshooting Handset registration is unsuccessfulMy telephone doesn’t work at all Cannot dial out Cannot get a dial toneMy cordless handset isn’t performing normally Charge light is off Batteries do not hold a chargeTroubleshooting Experience poor sound quality when using the speakerphone Hear other calls while using my telephoneMy calls cut in and out while I’m using my cordless handset My cordless handset does not ring when I receive a call My caller ID isn’t working My telephone does not receive caller ID when on a call Common cure for electronic equipment Cleaning your telephone MaintenanceTaking care of your telephone Avoid waterImportant safety information Especially about cordless telephones Especially about telephone answering systems FCC Part 68 and Acta Industry Canada FCC Part Limited warranty What does this limited warranty cover?How long is the limited warranty period? How do you get warranty service? Other limitations Technical specifications Dect 6.0 digital technologyTelephone operating range