Answering system
answering calls in seconds instead of rings. In this case, allow six seconds per ring when determining the appropriate setting.
Setting your system to automatically answer calls
On the base you can set each of the four lines to automatically answer incoming calls in two different ways. See the SB67118 manual for more information.
General mailbox:
The called line rings on every extension for each incoming call. If there is no answer, the caller is prompted to leave a message in the general mailbox, which a person at any handset can review. The general mailbox stores incoming messages, memos, and recorded calls.
Auto attendant:
The called line for each incoming call flashes on every extension, but does not ring. Instead, the auto attendant answers. The caller can specify an extension or leave a general mailbox message. When the auto attendant directs a call to an extension but it is not answered, the auto attendant prompts the caller to leave a message for that extension or try another extension.
Record announcement
The announcement is the greeting callers hear when calls are answered by the handset mailbox. You can record a personal announcement up to two minutes long. (page 23)
Answering system capacity
The maximum recording time of all handsets and base is 180 minutes. The actual recording time depends on individual message characteristics. Individual messages can be up to three minutes. Messages remain available for review until you delete them.
Each recorded announcement requires system memory, so we suggest recording a brief announcement in order to leave more space for messages.
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