AT&T EP5962 user manual Hold, Call transfer

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91-000302-050-000_EP5962Englishmanual_Sep.02,2005.qxd 2/13/1950 7:21 PM Page 11

H

VOL HOLD MUTE

SPEAKE

LUME

R

VO

BASE 0

HANDSET2 2

HANDSET3 3

^ OK V

Telephone Operation

Basic handset operation

Hold

During a conversation, select HOLD to place a call on hold. CALL ON HOLD will be displayed for 4 seconds and an H will appear in the upper left corner of the display. Press the corresponding key (LINE 1 or LINE 2) to resume the call.

NOTE: If the call is not resumed in five minutes the set will ring. The display will show CALL ON HOLD RING BACK!. If the RING BACK is not answered

in 30 seconds, the call will end.

If you are on a call on the other line, your call will not be interrupted by the RING BACK for the held line. The call on the held line will end in five minutes with no warning.

Call transfer

During a conversation you can transfer the call to the base or to another handset.

Press XFER to display a list of handsets and base. Use

the^V buttons to highlight the set you want, then select OK to transfer the call to the remote set. A person at the remote set can press LINE 1, LINE 2, or the INTERCOM/TRANSFER button to receive the transferred call.

NOTE: If the transferred call is not answered in 30 seconds, the call will be returned to the originating handset. Thirty seconds later, the display of the

originating handset will show CALL ON HOLD RING BACK!. If the RING BACK is not answered in 30 seconds, the call will end.

You can announce to the base or to another handset that you will transfer the call to them by selecting HOLD and then pressing XFER. This will send an intercom signal. When the intercom call is answered, you can talk privately. After the inter- com call ends (by pressing OFF on the handset or INTERCOM on the base), the call will be transferred.

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Contents GHz 2-Line Corded/Cordless Answering System EP5962 Handset Add new handsets to make your phone more versatile seeTable of contents See menu Quick reference guideMenus Call Waiting is activated Base ringer volume while ringingPress to activate headset Base handset Telephone base Cordless Parts checklistAbout Caller Identification Before you beginTelephone operating range Line identification Telephone base installation 2-line jackLine 1 + Line Connect the black line cord to jackLine Telephone base installation separate line jacksLine 1/L1+L2 Installation of Battery Pack in Handset Battery & charger installationCharging of the Handset Battery Pack Follow the steps belowInstall belt clip as shown below if desired Belt clip & accessoriesMaking and answering calls Basic handset operationHands-free speakerphone calls Last number redialCall transfer HoldBasic base operation Onds, the call will end Volume To adjust volumeFlash Volume Call waitingTemporary tone dialing Switching between linesIntercom calls Intercom callsHandling incoming calls Press IntercomWay conference calls Conference callsHandset settings Highlight Setup Base Base settingsCall screening Set pulse/toneHandset 50 entries Base 50 entries DirectoriesTo enter a number New directory entriesTo enter a name Storing the entryTo search alphabetically To browse through the directoryTo call a displayed number To dial a number To dial, delete or change entriesTo delete an entry To change an entryHandset and Base call logs How Caller ID worksTo return a call To review your call logOther options Press 7 to copy to directoryTo dial a call log entry-Handset and Base Dialing optionsMessages with Caller ID-Handset and Base Message capacity Handset accessTo set day and time Day and time announcementsHighlight Mailboxes Highlight SET DAY & TimeTo record your outgoing announcement Outgoing announcementsTo review or delete your announcement Highlight REVIEW/CHNG OGATo delete all messages Message playbackBase Press mailbox button Highlight mailboxTo select answering mode Answering modeHighlight current answer mode Choose desired answer modeHighlight # of Rings Number of rings before answerChoose number of rings Audible message alert Choose settingHighlight AUD Alert OFF To record a phone conversation Base Only To record a memo Base OnlyTo play back a memo or 2-Way Recording Select mailboxHighlight SEC. Code Change security codeEnter 4-digit security code Remote access Display screen status icons Battery power levelsStatus icons Screen display messages Display screen messages-Handset and BaseIndicator lights Alert tones and indicator lightsAlert tones Line 1/2To add a new handset Adding new handsetsBase ID To deregister all handsets Replacing a handsetBase will display To re-register a handset Re-Registering a handsetHandset Select NEW Power failure operation Charging a spare batteryCase of difficulty Incomplete Index Index Output Technical specificationsCut along dotted line Remote access wallet cardFold card here
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