AT&T EL42108 user manual Troubleshooting

Appendix C

Troubleshooting

•Microwave ovens operate on the same frequency as your telephone. It is normal to experience static on your telephone while the microwave oven is operating. Do not install this telephone in the same outlet or near a microwave oven.

•If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/ surge protector) into a different location. If this doesn't solve the problem, re-locate your telephone or modem farther apart from each other, or use a different surge protector.

•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably a higher location for better reception.

•Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem is probably in the wiring or local service. Contact your local service company (charges may apply).

•Select channels four through 10 for your router (refer to the user’s manual of your router for more information).

•If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Contact the local telephone company (charges may apply).

•If you subscribe to high-speed Internet service (Digital Subscriber Line - DSL) through your telephone line, you must install a DSL filter between the telephone base and the telephone wall jack (page 6). The filter will prevent noise and caller ID problems caused by DSL interference. Please contact your DSL service provider for more information about DSL filters.

I hear other	• Disconnect the telephone base from the telephone
calls when using	jack. Plug in a different telephone. If you still hear
the telephone.	other calls, the problem is probably in the wiring or
	local service. Call your local telephone company.

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