Nortel Networks 1140E manual Working without interruption, Using Make Set Busy

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Working without interruption

Working without interruption

This section describes features that provide uninterrupted work time.

Using Make Set Busy

Use the Make Set Busy feature to make your IP Phone appear busy to all callers.

To activate Make Set Busy:

MakeSetBsy

or

Choose one of the following:

—Press the Make Set Busy key.

—Lift the handset and enter the Make Set Busy Activate FFC.

To deactivate Make Set Busy:

MakeSetBsy Z

or

Choose one of the following:

—Press the Make Set Busy key a second time to deactivate the feature.

—Lift the handset and enter the Make Set Busy Deactivate FFC.

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Contents IP Phone 1140E Page Revision history Revision history Contents Configuring Local Menu options Making a callIncoming calls While away from your deskAdditional call features Additional phone featuresTalking with more than one person Working without interruptionUsing Hospitality features 169173 Contents Basic features About the Nortel IP Phone 1140EAbout the Nortel IP Phone 1140E IP Phone 1140E Telephone controls Context-sensitive soft keys are locatedAbout the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Call features and Flexible Feature Codes Telephone displaySecurity features Using encrypted callingManaging your Station Control Password Scpw To change your ScpwHighlight New Password To turn Password Protection on or offEnable Password Protection Disable Password Protection ModeEntering text using the IP phone dialpad Entering and editing textApplication text entry Entering text using the USB keyboard Editing text using the soft keysUSB keyboard function keys during IP Phone calls To edit text with the soft keys Editing soft key descriptionConnecting the components IP Phone 1140E connectionsConnecting the components of the phone Before you beginRelease the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Configuring Telephone Options Telephone Options menuUsing the Telephone Options menu To use the Telephone Options menuAdjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To use Display diagnosticsChoosing a local dialpad tone Viewing IP Phone information To choose a local dialpad toneDiagnostics To view diagnostic informationTo view IP Phone information Configuring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call IndicationNew call indication off New call indication on Configuring Preferred Name Match To configure Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match offTo configure default area codes maximum of three Choosing a ring type To edit area code displayRing type… Enabling or disabling Call Timer To enable or disable Call TimerTo select a ring type Enabling OnHook Default Path Changing feature key labelsTo enable OnHook Default Path Handsfree enable Headset enableTo restore the default labels To rename the labelsConfiguring the name display format To configure name display formatConfiguring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Caller ID display order Configuring Normal mode indicationNumber, name default Name, number Off Configuring Local Menu options Navigation key functions in menus Part 1Enter key Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Navigation key functions in dialog boxes Using the 1. Preferences submenu Changing 1. Display SettingsNavigation key functions in Edit mode Part 2 Display SettingsTo adjust Contrast or Sleep settings Changing 2. LanguageContrast Sleep Configuring 3. Headsets LanguageTo select the language used in local menus Selecting Active Headset DeviceeEnabling HID Commands To enable HID CommandsTo select the active headset device Select the Enable HID Commands checkbox To enable USB headsetEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Configuring 4. Bluetooth Nortel Mobile Headset Adaptor elements and functionsTo pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets Interaction with wired headsets To switch between a wired headset and a wireless headsetTo unpair a wireless headset Configuring Local Menu options Using the 2. Local Diagnostics submenu Using 1. IP Set&DHCP InformationUsing 2. Network Diagnostic Tools Using 3. Ethernet StatisticsUsing the 3. Network Configuration menu Using the 4. Lock MenuUsing 5. USB Devices USB DevicesUsing Off-hook dialing Making a callUsing On-hook dialing Using handsfree dialing To discontinue a handsfree callTo mute a handsfree call To switch from handsfree to handset mode To switch from handset mode to handsfree modeTo use a headset To release a callUsing the Directory applications Making a call using the Corporate DirectoryTo switch from handsfree to headset To search for a specific numberMaking a call using the Personal Directory To scroll to a specific numberMaking a call using the Callers List To make a call using the Personal DirectoryTo make a call using the Callers List Callers ListUsing Predial Making a call using the Redial ListTo make a call using the Redial List To use PredialUsing AutoDial To edit a Predial numberTo store an AutoDial number To display an AutoDial number To use AutoDialUsing Ring Again To call a Ring Again party when you receive notificationTo activate Ring Again Enter the Ring Again Activate FFCUsing Last Number Redial Using Speed CallTo deactivate Ring Again before notification Press the Ring Again Deactivate FFCTo store a Speed Call number To make a Speed CallPress the Speed Call Controller soft key Using System Speed Call Using HotLineUsing intercom calling To make an intercom call Answering a call To answer a callWhile on an active call Placing a call on holdTo place a call on hold To retrieve a call on holdTransferring a call To transfer a call to a third partyDirectory , Redial List , or Callers List Using Timed Reminder Recall To use Timed Reminder RecallUsing Attendant Recall Using Call ParkTo contact the attendant while on a call System Park DN is enabled to To park a call using the Spre code or FFCTo park a call on the System Park DN or your own DN To retrieve a parked call Recording a Calling Party Number Displaying incoming callsTo record a caller number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Using Automatic Answerback Using Call PickupIncoming calls Press the Automatic Answerback keyEnter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupEnter the Pickup Directory Number FFC Using Call Waiting To answer an incoming call while on another callTo return to the first IP Phone call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Using Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC Using Remote Call Forward To deactivate Internal Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call ForwardTo deactivate Remote Call Forward Securing your IP Phone To lock your IP PhoneTo unlock your IP Phone Using the Call Join feature Setting up a conference callTalking with more than one person To set up a conference call Using Conferee Selectable Display To view active confereesUsing Group Call To disconnect a confereeTo call group members Group Call FFC To answer a group callTo end a group call Using Make Set Busy Working without interruptionTo activate Make Set Busy To deactivate Make Set BusyAdditional call features Using AutoDial TransferUsing the Buzz signal Using Call Page Connect to make an announcementTo buzz the IP Phone linked to your IP Phone To connect to CallUsing Centrex/Exchange Line Switchhook Flash To use Centrex/Exchange Line Switchhook FlashCharging a call or charging a forced call Dial the Call Detail Recording FFCTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key Using Enhanced Override To use Enhanced OverrideUsing Forced Camp-on feature To use Forced Camp-onOverriding a busy signal To override a busy signalAnswering a call camped-on to your extension Using Privacy Release Using RadioTo use Privacy Release in an established state To use Automatic Preselection Meet-me To use Automatic Post-selectionUsing Voice Call Dial the Radio Paging Access FFC. The ringback tone soundsTo answer a Radio To make a voice call To respond to a voice callAdditional phone features Using the Personal DirectoryTo add an entry To edit an entry To delete an entry To search for an entryUsing the Callers List To dial an entry Using the Redial List To delete the entire Callers ListTo delete the entire Redial List Using Virtual Office Virtual Office connection availabilityLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Using Virtual Office on your Office IP Phone Logged in to an IP Phone 1140E using an IP SoftphoneOffice phone displays the message Logged Out Logging out of Virtual Office To log out from a Remote IP PhoneTroubleshooting Virtual Office Troubleshooting Virtual Office Part 1Troubleshooting Virtual Office Part 2 Using Media Gateway 1000B Troubleshooting Virtual Office Part 3Normal Mode Local ModeUsing Test Local Mode Using Resume Normal ModeTroubleshooting MG 1000B Troubleshooting MG 1000BUsing Hospitality features Configuring Automatic Wake-UpTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up RequestTo cancel an Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up VerifyActivating Message Registration To read metersPress the Message Registration key To change a meterUsing Maid Identification To reset a meter to zeroTo enter cleaning status Displaying Room Status To display the status of a roomChanging the status of a room 159 Accessing External Server Applications Flexible Feature Codes FFCs Flexible Feature CodesFlexible Feature Codes FFCs 162 Regulatory and safety information EMC compliance Part 1 Jurisdiction Standard DescriptionSafety compliance EMC compliance Part 2Other DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice
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