Nortel Networks 1140E manual Using the Callers List

Page 137

Additional phone features

Using the Callers List

The Callers List feature logs all incoming calls. The Callers List can store up to 100 entries. When the list is full, the system overwrites the oldest entry. Use the Callers List feature to review missed calls and to dial calls. The Callers List contains:

•the caller’s last and first name (if available)

•the DN of the caller

•the time and date of the call

•the number of times the caller called

Entries in the Callers List are sorted by the time the call arrived.

The appearance of names in the Callers List depends on the configuration of Preferred Name Match. If Preferred Name Match is activated on your phone, the Calling Party Name Display (CPND) appears according to the configuration settings on your phone. If Preferred Name Match is off, the CPND appears according to the system configuration.

To access the Callers List, press the Directory key and select Callers List. If password control is enabled, you must enter your SCPW at the prompt.

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Contents IP Phone 1140E Page Revision history Revision history Contents Making a call Configuring Local Menu optionsWhile away from your desk Incoming callsAdditional phone features Additional call featuresTalking with more than one person Working without interruption173 Using Hospitality features169 Contents About the Nortel IP Phone 1140E Basic featuresAbout the Nortel IP Phone 1140E IP Phone 1140E Context-sensitive soft keys are located Telephone controlsAbout the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Telephone display Call features and Flexible Feature CodesUsing encrypted calling Security featuresManaging your Station Control Password Scpw To change your ScpwTo turn Password Protection on or off Highlight New PasswordMode Enable Password Protection Disable Password ProtectionApplication text entry Entering text using the IP phone dialpadEntering and editing text USB keyboard function keys during IP Phone calls Entering text using the USB keyboardEditing text using the soft keys Editing soft key description To edit text with the soft keysIP Phone 1140E connections Connecting the componentsBefore you begin Connecting the components of the phoneRelease the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Telephone Options menu Configuring Telephone OptionsTo use the Telephone Options menu Using the Telephone Options menuTelephone Options menu Adjusting the volumeTo adjust the volume Adjusting the display screen contrast Language… To adjust the display screen contrastSelecting a language To select a date and time format Selecting date and time formatTo select a language Choosing a local dialpad tone Accessing display diagnosticsTo use Display diagnostics To choose a local dialpad tone Viewing IP Phone informationTo view IP Phone information DiagnosticsTo view diagnostic information To log only unanswered calls Configuring call log optionsConfiguring the Callers List log New call indication off New call indication on Configuring New Call IndicationTo configure New Call Indication To configure Preferred Name Match Configuring Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match offTo configure default area codes maximum of three Ring type… Choosing a ring typeTo edit area code display To select a ring type Enabling or disabling Call TimerTo enable or disable Call Timer Changing feature key labels Enabling OnHook Default PathTo enable OnHook Default Path Handsfree enable Headset enableTo rename the labels To restore the default labelsTo configure name display format Configuring the name display formatFirst name, last name Last name, first name Configuring Live DialpadTo configure Live Dialpad Number, name default Name, number Configuring Caller ID display orderConfiguring Normal mode indication Off Enter key Configuring Local Menu optionsNavigation key functions in menus Part 1 Navigation key functions in dialog boxes Navigation key functions in Edit mode Part 1Navigation key functions in menus Part 2 Changing 1. Display Settings Using the 1. Preferences submenuNavigation key functions in Edit mode Part 2 Display SettingsContrast Sleep To adjust Contrast or Sleep settingsChanging 2. Language Language Configuring 3. HeadsetsTo select the language used in local menus Selecting Active Headset DeviceeTo select the active headset device Enabling HID CommandsTo enable HID Commands Enabling USB Headset Select the Enable HID Commands checkboxTo enable USB headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Nortel Mobile Headset Adaptor elements and functions Configuring 4. BluetoothTo pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets To switch between a wired headset and a wireless headset Interaction with wired headsetsTo unpair a wireless headset Configuring Local Menu options Using 1. IP Set&DHCP Information Using the 2. Local Diagnostics submenuUsing 2. Network Diagnostic Tools Using 3. Ethernet StatisticsUsing the 4. Lock Menu Using the 3. Network Configuration menuUsing 5. USB Devices USB DevicesMaking a call Using Off-hook dialingUsing On-hook dialing To mute a handsfree call Using handsfree dialingTo discontinue a handsfree call To switch from handset mode to handsfree mode To switch from handsfree to handset modeTo use a headset To release a callMaking a call using the Corporate Directory Using the Directory applicationsTo switch from handsfree to headset To search for a specific numberTo scroll to a specific number Making a call using the Personal DirectoryTo make a call using the Personal Directory Making a call using the Callers ListTo make a call using the Callers List Callers ListMaking a call using the Redial List Using PredialTo make a call using the Redial List To use PredialTo store an AutoDial number Using AutoDialTo edit a Predial number To use AutoDial To display an AutoDial numberTo call a Ring Again party when you receive notification Using Ring AgainTo activate Ring Again Enter the Ring Again Activate FFCUsing Speed Call Using Last Number RedialTo deactivate Ring Again before notification Press the Ring Again Deactivate FFCPress the Speed Call Controller soft key To store a Speed Call numberTo make a Speed Call Using intercom calling Using System Speed CallUsing HotLine To make an intercom call To answer a call Answering a callPlacing a call on hold While on an active callTo place a call on hold To retrieve a call on holdDirectory , Redial List , or Callers List Transferring a callTo transfer a call to a third party To use Timed Reminder Recall Using Timed Reminder RecallTo contact the attendant while on a call Using Attendant RecallUsing Call Park To park a call on the System Park DN or your own DN System Park DN is enabled toTo park a call using the Spre code or FFC To retrieve a parked call To record a caller number for accounting purposes Recording a Calling Party NumberDisplaying incoming calls To use Call Trace without a Call Trace key Tracing a malicious callTo use Call Trace while on a call Using Call Pickup Using Automatic AnswerbackIncoming calls Press the Automatic Answerback keyEnter the Pickup Directory Number FFC Enter the Pickup Ringing Number FFCTo answer an incoming call in another call pickup group To return to the first IP Phone call Using Call WaitingTo answer an incoming call while on another call If you do not have a Call Waiting key To forward your calls or change the forward number Using Call ForwardWhile away from your desk Internal Call Forward Activate FFC Using Internal Call ForwardPress the Internal Call Forward key To deactivate Internal Call Forward Using Remote Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call ForwardTo deactivate Remote Call Forward To lock your IP Phone Securing your IP PhoneTo unlock your IP Phone Talking with more than one person Using the Call Join featureSetting up a conference call To set up a conference call To view active conferees Using Conferee Selectable DisplayTo call group members Using Group CallTo disconnect a conferee To answer a group call Group Call FFCTo end a group call Working without interruption Using Make Set BusyTo activate Make Set Busy To deactivate Make Set BusyUsing AutoDial Transfer Additional call featuresUsing Call Page Connect to make an announcement Using the Buzz signalTo buzz the IP Phone linked to your IP Phone To connect to CallTo use Centrex/Exchange Line Switchhook Flash Using Centrex/Exchange Line Switchhook FlashTo charge a call in progress Charging a call or charging a forced callDial the Call Detail Recording FFC To charge a call to an account when you transfer a call Transfer soft key To use Enhanced Override Using Enhanced OverrideTo use Forced Camp-on Using Forced Camp-on featureAnswering a call camped-on to your extension Overriding a busy signalTo override a busy signal To use Privacy Release in an established state Using Privacy ReleaseUsing Radio To use Automatic Post-selection To use Automatic Preselection Meet-meTo answer a Radio Using Voice CallDial the Radio Paging Access FFC. The ringback tone sounds To respond to a voice call To make a voice callTo add an entry Additional phone featuresUsing the Personal Directory To edit an entry To search for an entry To delete an entryUsing the Callers List To dial an entry To delete the entire Callers List Using the Redial ListTo delete the entire Redial List Virtual Office connection availability Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Logged in to an IP Phone 1140E using an IP Softphone Using Virtual Office on your Office IP PhoneOffice phone displays the message Logged Out To log out from a Remote IP Phone Logging out of Virtual OfficeTroubleshooting Virtual Office Part 1 Troubleshooting Virtual OfficeTroubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Using Media Gateway 1000BNormal Mode Local ModeUsing Resume Normal Mode Using Test Local ModeTroubleshooting MG 1000B Troubleshooting MG 1000BConfiguring Automatic Wake-Up Using Hospitality featuresTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up RequestDial the Automatic Wake-Up Quit FFC To cancel an Automatic Wake-Up callTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up VerifyTo read meters Activating Message RegistrationPress the Message Registration key To change a meterTo enter cleaning status Using Maid IdentificationTo reset a meter to zero To display the status of a room Displaying Room StatusChanging the status of a room 159 Accessing External Server Applications Flexible Feature Codes Flexible Feature Codes FFCsFlexible Feature Codes FFCs 162 Regulatory and safety information Jurisdiction Standard Description EMC compliance Part 1EMC compliance Part 2 Safety complianceOther DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice

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