Nortel Networks 1140E manual 171

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Terms you should know

Message/Inbox

A fixed key on your IP Phone 1140E that connects to your voice messaging system when the key is pressed.

Navigation keys

Keys used to scroll through menus and lists appearing on the LCD display screen.

Off-hook

Any line selected to make a call or receive an incoming call. The term off-hookis applied whether (a) the end user lifts up the

handset, (b) the end user presses a line key, (c) the call is automatically answered at the IP Phone, or (d) a line is automatically selected for an outgoing call.

Paging tone

A special tone (two beeps followed by dial tone) that sounds when you use the Radio Paging feature.

Ringback/ring tone

A sound indicating that a call you have made is ringing at its destination.

Services key

A fixed key used to access options such as Telephone Options, Password Admin, Virtual Office Login, Virtual Office Logout, Test Local Mode, and Resume Normal Mode.

Shared Directory Number

A DN (extension) that is shared by two or more persons.

Special Prefix code (SPRE)

Special codes entered using the dialpad, followed by a two-digit access code, that enable features (for example, Call Forward All Calls requires entry of SPRE code + 74).

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Contents IP Phone 1140E Page Revision history Revision history Contents Making a call Configuring Local Menu optionsWhile away from your desk Incoming callsWorking without interruption Additional call featuresAdditional phone features Talking with more than one personUsing Hospitality features 169173 Contents About the Nortel IP Phone 1140E Basic featuresAbout the Nortel IP Phone 1140E IP Phone 1140E Context-sensitive soft keys are located Telephone controlsAbout the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Telephone display Call features and Flexible Feature CodesTo change your Scpw Security featuresUsing encrypted calling Managing your Station Control Password ScpwTo turn Password Protection on or off Highlight New PasswordMode Enable Password Protection Disable Password ProtectionEntering text using the IP phone dialpad Entering and editing textApplication text entry Entering text using the USB keyboard Editing text using the soft keysUSB keyboard function keys during IP Phone calls Editing soft key description To edit text with the soft keysIP Phone 1140E connections Connecting the componentsBefore you begin Connecting the components of the phoneRelease the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Telephone Options menu Configuring Telephone OptionsTo use the Telephone Options menu Using the Telephone Options menuAdjusting the volume To adjust the volumeTelephone Options menu Adjusting the display screen contrast To adjust the display screen contrast Selecting a languageLanguage… Selecting date and time format To select a languageTo select a date and time format Accessing display diagnostics To use Display diagnosticsChoosing a local dialpad tone To choose a local dialpad tone Viewing IP Phone informationDiagnostics To view diagnostic informationTo view IP Phone information Configuring call log options Configuring the Callers List logTo log only unanswered calls Configuring New Call Indication To configure New Call IndicationNew call indication off New call indication on Preferred name match on Preferred name match off Configuring Preferred Name MatchTo configure Preferred Name Match Configuring Area Code SetupTo configure default area codes maximum of three Choosing a ring type To edit area code displayRing type… Enabling or disabling Call Timer To enable or disable Call TimerTo select a ring type Handsfree enable Headset enable Enabling OnHook Default PathChanging feature key labels To enable OnHook Default PathTo rename the labels To restore the default labelsTo configure name display format Configuring the name display formatConfiguring Live Dialpad To configure Live DialpadFirst name, last name Last name, first name Configuring Caller ID display order Configuring Normal mode indicationNumber, name default Name, number Off Configuring Local Menu options Navigation key functions in menus Part 1Enter key Navigation key functions in Edit mode Part 1 Navigation key functions in menus Part 2Navigation key functions in dialog boxes Display Settings Using the 1. Preferences submenuChanging 1. Display Settings Navigation key functions in Edit mode Part 2To adjust Contrast or Sleep settings Changing 2. LanguageContrast Sleep Selecting Active Headset Devicee Configuring 3. HeadsetsLanguage To select the language used in local menusEnabling HID Commands To enable HID CommandsTo select the active headset device Select the Enable HID Commands checkbox To enable USB headsetEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Nortel Mobile Headset Adaptor elements and functions Configuring 4. BluetoothTo pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets To switch between a wired headset and a wireless headset Interaction with wired headsetsTo unpair a wireless headset Configuring Local Menu options Using 3. Ethernet Statistics Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 2. Network Diagnostic ToolsUSB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu Using 5. USB DevicesMaking a call Using Off-hook dialingUsing On-hook dialing Using handsfree dialing To discontinue a handsfree callTo mute a handsfree call To release a call To switch from handsfree to handset modeTo switch from handset mode to handsfree mode To use a headsetTo search for a specific number Using the Directory applicationsMaking a call using the Corporate Directory To switch from handsfree to headsetTo scroll to a specific number Making a call using the Personal DirectoryCallers List Making a call using the Callers ListTo make a call using the Personal Directory To make a call using the Callers ListTo use Predial Using PredialMaking a call using the Redial List To make a call using the Redial ListUsing AutoDial To edit a Predial numberTo store an AutoDial number To use AutoDial To display an AutoDial numberEnter the Ring Again Activate FFC Using Ring AgainTo call a Ring Again party when you receive notification To activate Ring AgainPress the Ring Again Deactivate FFC Using Last Number RedialUsing Speed Call To deactivate Ring Again before notificationTo store a Speed Call number To make a Speed CallPress the Speed Call Controller soft key Using System Speed Call Using HotLineUsing intercom calling To make an intercom call To answer a call Answering a callTo retrieve a call on hold While on an active callPlacing a call on hold To place a call on holdTransferring a call To transfer a call to a third partyDirectory , Redial List , or Callers List To use Timed Reminder Recall Using Timed Reminder RecallUsing Attendant Recall Using Call ParkTo contact the attendant while on a call System Park DN is enabled to To park a call using the Spre code or FFCTo park a call on the System Park DN or your own DN To retrieve a parked call Recording a Calling Party Number Displaying incoming callsTo record a caller number for accounting purposes Tracing a malicious call To use Call Trace while on a callTo use Call Trace without a Call Trace key Press the Automatic Answerback key Using Automatic AnswerbackUsing Call Pickup Incoming callsEnter the Pickup Ringing Number FFC To answer an incoming call in another call pickup groupEnter the Pickup Directory Number FFC Using Call Waiting To answer an incoming call while on another callTo return to the first IP Phone call If you do not have a Call Waiting key Using Call Forward While away from your deskTo forward your calls or change the forward number Using Internal Call Forward Press the Internal Call Forward keyInternal Call Forward Activate FFC To activate Remote Call Forward Using Remote Call ForwardTo deactivate Internal Call Forward Internal Call Forward Deactivate FFCTo deactivate Remote Call Forward To lock your IP Phone Securing your IP PhoneTo unlock your IP Phone Using the Call Join feature Setting up a conference callTalking with more than one person To set up a conference call To view active conferees Using Conferee Selectable DisplayUsing Group Call To disconnect a confereeTo call group members To answer a group call Group Call FFCTo end a group call To deactivate Make Set Busy Using Make Set BusyWorking without interruption To activate Make Set BusyUsing AutoDial Transfer Additional call featuresTo connect to Call Using the Buzz signalUsing Call Page Connect to make an announcement To buzz the IP Phone linked to your IP PhoneTo use Centrex/Exchange Line Switchhook Flash Using Centrex/Exchange Line Switchhook FlashCharging a call or charging a forced call Dial the Call Detail Recording FFCTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key To use Enhanced Override Using Enhanced OverrideTo use Forced Camp-on Using Forced Camp-on featureOverriding a busy signal To override a busy signalAnswering a call camped-on to your extension Using Privacy Release Using RadioTo use Privacy Release in an established state To use Automatic Post-selection To use Automatic Preselection Meet-meUsing Voice Call Dial the Radio Paging Access FFC. The ringback tone soundsTo answer a Radio To respond to a voice call To make a voice callAdditional phone features Using the Personal DirectoryTo add an entry To edit an entry To search for an entry To delete an entryUsing the Callers List To dial an entry To delete the entire Callers List Using the Redial ListTo delete the entire Redial List Virtual Office connection availability Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Logged in to an IP Phone 1140E using an IP Softphone Using Virtual Office on your Office IP PhoneOffice phone displays the message Logged Out To log out from a Remote IP Phone Logging out of Virtual OfficeTroubleshooting Virtual Office Part 1 Troubleshooting Virtual OfficeTroubleshooting Virtual Office Part 2 Local Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Normal ModeUsing Resume Normal Mode Using Test Local ModeTroubleshooting MG 1000B Troubleshooting MG 1000BDial the Automatic Wake-Up Request Using Hospitality featuresConfiguring Automatic Wake-Up To enter the time for an Automatic Wake-Up callDial the Automatic Wake-Up Verify To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC To verify the time for the Automatic Wake-Up callTo change a meter Activating Message RegistrationTo read meters Press the Message Registration keyUsing Maid Identification To reset a meter to zeroTo enter cleaning status To display the status of a room Displaying Room StatusChanging the status of a room 159 Accessing External Server Applications Flexible Feature Codes Flexible Feature Codes FFCsFlexible Feature Codes FFCs 162 Regulatory and safety information Jurisdiction Standard Description EMC compliance Part 1EMC compliance Part 2 Safety complianceOther DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice

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