Nortel Networks 1140E manual Tracing a malicious call, To use Call Trace while on a call

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While on an active call

2.Press the flashing line (DN) key. The call waiting information appears.

If you are using another feature key, you can use the Display key to access information associated with those feature keys.

Tracing a malicious call

Use the Call Trace feature to trace nuisance calls within your system.

This feature is not enabled on all IP Phone 1140Es. Contact your system administrator to configure this feature on your IP Phone.

To use Call Trace while on a call:

CallTrace

Press the Call Trace key.

To use Call Trace without a Call Trace key:

 

 

1. Choose one of the following:

Trans

Conf

—

Press the Transfer soft key.

 

or

—

Press the Conference soft key.

 

 

2.Dial the SPRE code followed by 83 or dial the Call Trace FFC to automatically reconnect.

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Contents IP Phone 1140E Page Revision history Revision history Contents Making a call Configuring Local Menu optionsWhile away from your desk Incoming callsWorking without interruption Additional call featuresAdditional phone features Talking with more than one person169 Using Hospitality features173 Contents About the Nortel IP Phone 1140E Basic featuresAbout the Nortel IP Phone 1140E IP Phone 1140E Context-sensitive soft keys are located Telephone controlsAbout the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Telephone display Call features and Flexible Feature CodesTo change your Scpw Security featuresUsing encrypted calling Managing your Station Control Password ScpwTo turn Password Protection on or off Highlight New PasswordMode Enable Password Protection Disable Password ProtectionEntering and editing text Entering text using the IP phone dialpadApplication text entry Editing text using the soft keys Entering text using the USB keyboardUSB keyboard function keys during IP Phone calls Editing soft key description To edit text with the soft keysIP Phone 1140E connections Connecting the componentsBefore you begin Connecting the components of the phoneRelease the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Telephone Options menu Configuring Telephone OptionsTo use the Telephone Options menu Using the Telephone Options menuTo adjust the volume Adjusting the volumeTelephone Options menu Adjusting the display screen contrast Selecting a language To adjust the display screen contrastLanguage… To select a language Selecting date and time formatTo select a date and time format To use Display diagnostics Accessing display diagnosticsChoosing a local dialpad tone To choose a local dialpad tone Viewing IP Phone informationTo view diagnostic information DiagnosticsTo view IP Phone information Configuring the Callers List log Configuring call log optionsTo log only unanswered calls To configure New Call Indication Configuring New Call IndicationNew call indication off New call indication on Preferred name match on Preferred name match off Configuring Preferred Name MatchTo configure Preferred Name Match Configuring Area Code SetupTo configure default area codes maximum of three To edit area code display Choosing a ring typeRing type… To enable or disable Call Timer Enabling or disabling Call TimerTo select a ring type Handsfree enable Headset enable Enabling OnHook Default PathChanging feature key labels To enable OnHook Default PathTo rename the labels To restore the default labelsTo configure name display format Configuring the name display formatTo configure Live Dialpad Configuring Live DialpadFirst name, last name Last name, first name Configuring Normal mode indication Configuring Caller ID display orderNumber, name default Name, number Off Navigation key functions in menus Part 1 Configuring Local Menu optionsEnter key Navigation key functions in menus Part 2 Navigation key functions in Edit mode Part 1Navigation key functions in dialog boxes Display Settings Using the 1. Preferences submenuChanging 1. Display Settings Navigation key functions in Edit mode Part 2Changing 2. Language To adjust Contrast or Sleep settingsContrast Sleep Selecting Active Headset Devicee Configuring 3. HeadsetsLanguage To select the language used in local menusTo enable HID Commands Enabling HID CommandsTo select the active headset device To enable USB headset Select the Enable HID Commands checkboxEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Nortel Mobile Headset Adaptor elements and functions Configuring 4. BluetoothTo pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets To switch between a wired headset and a wireless headset Interaction with wired headsetsTo unpair a wireless headset Configuring Local Menu options Using 3. Ethernet Statistics Using the 2. Local Diagnostics submenuUsing 1. IP Set&DHCP Information Using 2. Network Diagnostic ToolsUSB Devices Using the 3. Network Configuration menuUsing the 4. Lock Menu Using 5. USB DevicesMaking a call Using Off-hook dialingUsing On-hook dialing To discontinue a handsfree call Using handsfree dialingTo mute a handsfree call To release a call To switch from handsfree to handset modeTo switch from handset mode to handsfree mode To use a headsetTo search for a specific number Using the Directory applicationsMaking a call using the Corporate Directory To switch from handsfree to headsetTo scroll to a specific number Making a call using the Personal DirectoryCallers List Making a call using the Callers ListTo make a call using the Personal Directory To make a call using the Callers ListTo use Predial Using PredialMaking a call using the Redial List To make a call using the Redial ListTo edit a Predial number Using AutoDialTo store an AutoDial number To use AutoDial To display an AutoDial numberEnter the Ring Again Activate FFC Using Ring AgainTo call a Ring Again party when you receive notification To activate Ring AgainPress the Ring Again Deactivate FFC Using Last Number RedialUsing Speed Call To deactivate Ring Again before notificationTo make a Speed Call To store a Speed Call numberPress the Speed Call Controller soft key Using HotLine Using System Speed CallUsing intercom calling To make an intercom call To answer a call Answering a callTo retrieve a call on hold While on an active callPlacing a call on hold To place a call on holdTo transfer a call to a third party Transferring a callDirectory , Redial List , or Callers List To use Timed Reminder Recall Using Timed Reminder RecallUsing Call Park Using Attendant RecallTo contact the attendant while on a call To park a call using the Spre code or FFC System Park DN is enabled toTo park a call on the System Park DN or your own DN To retrieve a parked call Displaying incoming calls Recording a Calling Party NumberTo record a caller number for accounting purposes To use Call Trace while on a call Tracing a malicious callTo use Call Trace without a Call Trace key Press the Automatic Answerback key Using Automatic AnswerbackUsing Call Pickup Incoming callsTo answer an incoming call in another call pickup group Enter the Pickup Ringing Number FFCEnter the Pickup Directory Number FFC To answer an incoming call while on another call Using Call WaitingTo return to the first IP Phone call If you do not have a Call Waiting key While away from your desk Using Call ForwardTo forward your calls or change the forward number Press the Internal Call Forward key Using Internal Call ForwardInternal Call Forward Activate FFC To activate Remote Call Forward Using Remote Call ForwardTo deactivate Internal Call Forward Internal Call Forward Deactivate FFCTo deactivate Remote Call Forward To lock your IP Phone Securing your IP PhoneTo unlock your IP Phone Setting up a conference call Using the Call Join featureTalking with more than one person To set up a conference call To view active conferees Using Conferee Selectable DisplayTo disconnect a conferee Using Group CallTo call group members To answer a group call Group Call FFCTo end a group call To deactivate Make Set Busy Using Make Set BusyWorking without interruption To activate Make Set BusyUsing AutoDial Transfer Additional call featuresTo connect to Call Using the Buzz signalUsing Call Page Connect to make an announcement To buzz the IP Phone linked to your IP PhoneTo use Centrex/Exchange Line Switchhook Flash Using Centrex/Exchange Line Switchhook FlashDial the Call Detail Recording FFC Charging a call or charging a forced callTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key To use Enhanced Override Using Enhanced OverrideTo use Forced Camp-on Using Forced Camp-on featureTo override a busy signal Overriding a busy signalAnswering a call camped-on to your extension Using Radio Using Privacy ReleaseTo use Privacy Release in an established state To use Automatic Post-selection To use Automatic Preselection Meet-meDial the Radio Paging Access FFC. The ringback tone sounds Using Voice CallTo answer a Radio To respond to a voice call To make a voice callUsing the Personal Directory Additional phone featuresTo add an entry To edit an entry To search for an entry To delete an entryUsing the Callers List To dial an entry To delete the entire Callers List Using the Redial ListTo delete the entire Redial List Virtual Office connection availability Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Logged in to an IP Phone 1140E using an IP Softphone Using Virtual Office on your Office IP PhoneOffice phone displays the message Logged Out To log out from a Remote IP Phone Logging out of Virtual OfficeTroubleshooting Virtual Office Part 1 Troubleshooting Virtual OfficeTroubleshooting Virtual Office Part 2 Local Mode Using Media Gateway 1000BTroubleshooting Virtual Office Part 3 Normal ModeUsing Resume Normal Mode Using Test Local ModeTroubleshooting MG 1000B Troubleshooting MG 1000BDial the Automatic Wake-Up Request Using Hospitality featuresConfiguring Automatic Wake-Up To enter the time for an Automatic Wake-Up callDial the Automatic Wake-Up Verify To cancel an Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC To verify the time for the Automatic Wake-Up callTo change a meter Activating Message RegistrationTo read meters Press the Message Registration keyTo reset a meter to zero Using Maid IdentificationTo enter cleaning status To display the status of a room Displaying Room StatusChanging the status of a room 159 Accessing External Server Applications Flexible Feature Codes Flexible Feature Codes FFCsFlexible Feature Codes FFCs 162 Regulatory and safety information Jurisdiction Standard Description EMC compliance Part 1EMC compliance Part 2 Safety complianceOther DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice
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