Nortel Networks 1140E manual Transferring a call, To transfer a call to a third party

Page 97

While on an active call

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.

To transfer a call to a third party:

Trans	1.	Press the Transfer soft key. The other
		party is put on hold and a dial tone
		sounds. The LCD indicator light flashes
		steadily.
	2.	Dial the DN number to which you are
		transferring the call or use the Personal
		Directory, Redial List, or Callers List
		to select a number to dial.
Trans	3.	When that number rings or a person
		answers, press the Transfer soft key to
		connect the calling party.

To return to the original call if the transfer is incomplete:

If the person called is not available, press the line (DN) key (next to the LCD indicator) to reconnect to the original call.

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Image 97

Contents IP Phone 1140E Page Revision history Revision history Contents Making a call Configuring Local Menu optionsWhile away from your desk Incoming callsAdditional phone features Additional call featuresTalking with more than one person Working without interruption169 Using Hospitality features173 Contents About the Nortel IP Phone 1140E Basic featuresAbout the Nortel IP Phone 1140E IP Phone 1140E Context-sensitive soft keys are located Telephone controlsAbout the Nortel IP Phone 1140E Use the Enter key, at the center About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E About the Nortel IP Phone 1140E Telephone display Call features and Flexible Feature CodesUsing encrypted calling Security featuresManaging your Station Control Password Scpw To change your ScpwTo turn Password Protection on or off Highlight New PasswordMode Enable Password Protection Disable Password ProtectionEntering and editing text Entering text using the IP phone dialpadApplication text entry Editing text using the soft keys Entering text using the USB keyboardUSB keyboard function keys during IP Phone calls Editing soft key description To edit text with the soft keysIP Phone 1140E connections Connecting the componentsBefore you begin Connecting the components of the phoneRelease the IP Phone 1140E from the stand Remove the stand cover Connecting the components Cable routing tracks and mounting holes Connecting the components Telephone Options menu Configuring Telephone OptionsTo use the Telephone Options menu Using the Telephone Options menuTo adjust the volume Adjusting the volumeTelephone Options menu Adjusting the display screen contrast Selecting a language To adjust the display screen contrastLanguage… To select a language Selecting date and time formatTo select a date and time format To use Display diagnostics Accessing display diagnosticsChoosing a local dialpad tone To choose a local dialpad tone Viewing IP Phone informationTo view diagnostic information DiagnosticsTo view IP Phone information Configuring the Callers List log Configuring call log optionsTo log only unanswered calls To configure New Call Indication Configuring New Call IndicationNew call indication off New call indication on To configure Preferred Name Match Configuring Preferred Name MatchConfiguring Area Code Setup Preferred name match on Preferred name match offTo configure default area codes maximum of three To edit area code display Choosing a ring typeRing type… To enable or disable Call Timer Enabling or disabling Call TimerTo select a ring type Changing feature key labels Enabling OnHook Default PathTo enable OnHook Default Path Handsfree enable Headset enableTo rename the labels To restore the default labelsTo configure name display format Configuring the name display formatTo configure Live Dialpad Configuring Live DialpadFirst name, last name Last name, first name Configuring Normal mode indication Configuring Caller ID display orderNumber, name default Name, number Off Navigation key functions in menus Part 1 Configuring Local Menu optionsEnter key Navigation key functions in menus Part 2 Navigation key functions in Edit mode Part 1Navigation key functions in dialog boxes Changing 1. Display Settings Using the 1. Preferences submenuNavigation key functions in Edit mode Part 2 Display SettingsChanging 2. Language To adjust Contrast or Sleep settingsContrast Sleep Language Configuring 3. HeadsetsTo select the language used in local menus Selecting Active Headset DeviceeTo enable HID Commands Enabling HID CommandsTo select the active headset device To enable USB headset Select the Enable HID Commands checkboxEnabling USB Headset Configuring Local Menu options Configuring Local Menu options Limitations and Advisories Nortel Mobile Headset Adapter properties Nortel Mobile Headset Adaptor elements and functions Configuring 4. BluetoothTo pair a wireless headset with your phone Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Configuring Local Menu options Dual Pairing Headsets To switch between a wired headset and a wireless headset Interaction with wired headsetsTo unpair a wireless headset Configuring Local Menu options Using 1. IP Set&DHCP Information Using the 2. Local Diagnostics submenuUsing 2. Network Diagnostic Tools Using 3. Ethernet StatisticsUsing the 4. Lock Menu Using the 3. Network Configuration menuUsing 5. USB Devices USB DevicesMaking a call Using Off-hook dialingUsing On-hook dialing To discontinue a handsfree call Using handsfree dialingTo mute a handsfree call To switch from handset mode to handsfree mode To switch from handsfree to handset modeTo use a headset To release a callMaking a call using the Corporate Directory Using the Directory applicationsTo switch from handsfree to headset To search for a specific numberTo scroll to a specific number Making a call using the Personal DirectoryTo make a call using the Personal Directory Making a call using the Callers ListTo make a call using the Callers List Callers ListMaking a call using the Redial List Using PredialTo make a call using the Redial List To use PredialTo edit a Predial number Using AutoDialTo store an AutoDial number To use AutoDial To display an AutoDial numberTo call a Ring Again party when you receive notification Using Ring AgainTo activate Ring Again Enter the Ring Again Activate FFCUsing Speed Call Using Last Number RedialTo deactivate Ring Again before notification Press the Ring Again Deactivate FFCTo make a Speed Call To store a Speed Call numberPress the Speed Call Controller soft key Using HotLine Using System Speed CallUsing intercom calling To make an intercom call To answer a call Answering a callPlacing a call on hold While on an active callTo place a call on hold To retrieve a call on holdTo transfer a call to a third party Transferring a callDirectory , Redial List , or Callers List To use Timed Reminder Recall Using Timed Reminder RecallUsing Call Park Using Attendant RecallTo contact the attendant while on a call To park a call using the Spre code or FFC System Park DN is enabled toTo park a call on the System Park DN or your own DN To retrieve a parked call Displaying incoming calls Recording a Calling Party NumberTo record a caller number for accounting purposes To use Call Trace while on a call Tracing a malicious callTo use Call Trace without a Call Trace key Using Call Pickup Using Automatic AnswerbackIncoming calls Press the Automatic Answerback keyTo answer an incoming call in another call pickup group Enter the Pickup Ringing Number FFCEnter the Pickup Directory Number FFC To answer an incoming call while on another call Using Call WaitingTo return to the first IP Phone call If you do not have a Call Waiting key While away from your desk Using Call ForwardTo forward your calls or change the forward number Press the Internal Call Forward key Using Internal Call ForwardInternal Call Forward Activate FFC To deactivate Internal Call Forward Using Remote Call ForwardInternal Call Forward Deactivate FFC To activate Remote Call ForwardTo deactivate Remote Call Forward To lock your IP Phone Securing your IP PhoneTo unlock your IP Phone Setting up a conference call Using the Call Join featureTalking with more than one person To set up a conference call To view active conferees Using Conferee Selectable DisplayTo disconnect a conferee Using Group CallTo call group members To answer a group call Group Call FFCTo end a group call Working without interruption Using Make Set BusyTo activate Make Set Busy To deactivate Make Set BusyUsing AutoDial Transfer Additional call featuresUsing Call Page Connect to make an announcement Using the Buzz signalTo buzz the IP Phone linked to your IP Phone To connect to CallTo use Centrex/Exchange Line Switchhook Flash Using Centrex/Exchange Line Switchhook FlashDial the Call Detail Recording FFC Charging a call or charging a forced callTo charge a call in progress To charge a call to an account when you transfer a call Transfer soft key To use Enhanced Override Using Enhanced OverrideTo use Forced Camp-on Using Forced Camp-on featureTo override a busy signal Overriding a busy signalAnswering a call camped-on to your extension Using Radio Using Privacy ReleaseTo use Privacy Release in an established state To use Automatic Post-selection To use Automatic Preselection Meet-meDial the Radio Paging Access FFC. The ringback tone sounds Using Voice CallTo answer a Radio To respond to a voice call To make a voice callUsing the Personal Directory Additional phone featuresTo add an entry To edit an entry To search for an entry To delete an entryUsing the Callers List To dial an entry To delete the entire Callers List Using the Redial ListTo delete the entire Redial List Virtual Office connection availability Using Virtual OfficeLogging in to Virtual Office Using Virtual Office on your Remote IP Phone Logged in to an IP Phone 1140E Logged in to an IP Phone 1140E using an IP Softphone Using Virtual Office on your Office IP PhoneOffice phone displays the message Logged Out To log out from a Remote IP Phone Logging out of Virtual OfficeTroubleshooting Virtual Office Part 1 Troubleshooting Virtual OfficeTroubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Using Media Gateway 1000BNormal Mode Local ModeUsing Resume Normal Mode Using Test Local ModeTroubleshooting MG 1000B Troubleshooting MG 1000BConfiguring Automatic Wake-Up Using Hospitality featuresTo enter the time for an Automatic Wake-Up call Dial the Automatic Wake-Up RequestDial the Automatic Wake-Up Quit FFC To cancel an Automatic Wake-Up callTo verify the time for the Automatic Wake-Up call Dial the Automatic Wake-Up VerifyTo read meters Activating Message RegistrationPress the Message Registration key To change a meterTo reset a meter to zero Using Maid IdentificationTo enter cleaning status To display the status of a room Displaying Room StatusChanging the status of a room 159 Accessing External Server Applications Flexible Feature Codes Flexible Feature Codes FFCsFlexible Feature Codes FFCs 162 Regulatory and safety information Jurisdiction Standard Description EMC compliance Part 1EMC compliance Part 2 Safety complianceOther DenAn regulatory notice for Japan Regulatory and safety information 168 Terms you should know Information display 171 172 Index 174 175 Index 176 Page Legal Notice

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