Nortel Networks manual Customizing your IP Phone 1210-basic features, Telephone Options

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Customizing your IP Phone 1210—basic features

Customizing your

IP Phone 1210—basic features

This section explains how you can customize the features on your IP Phone 1210 to meet your requirements.

Note: Call features and Flexible Feature Codes (FFC) must be assigned to your IP Phone and supported by system software. Contact your system administrator to configure these features and codes on your IP Phone.

Your IP Phone 1210 has both server-based telephone features and local (telephone-based) tools. Server-based telephone features are accessed through the Telephone Options menu item on the Services menu. Press the Services key once to access the Services menu, which has the following menu items:

•Telephone Options

You can use the Telephone Options menu to configure telephone preferences. For more information, see “Telephone Options” on page 36.

•Password Admin

You can use the Password Admin menu to assign or modify the Station Control Password. For more information, see “Managing your Station Control Password” on page 50

•Virtual Office Login

The Virtual Office Login menu is available on the IP Phone 1210. You must configure the Class of Service for Virtual Office.

Note: The Password Admin, Virtual Office Login, and Test Local Mode menus are not available on all IP Phone 1210 phones. Consult your system administrator.

Telephone Options

The Telephone Options menu item provides you with access to the following features on your IP Phone 1210:

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Contents Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1210-advanced features Answering a call Troubleshooting your IP Phone 1210 Feature overview WelcomeOn page 11 shows an IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards Connecting Power DenAn regulatory notice for JapanConnecting to the Local Area Network OperationLocation How to get help Getting Help over the phone from a Nortel Solutions CenterGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller How to get help Using your IP Phone Getting startedBefore you begin IP Phone 1210 display IP Phone 1210 controlsContext-sensitive soft keys are below Using your IP Phone Using your IP Phone Using your IP Phone Using your IP Phone Call features and Flexible Feature Codes Installing your IP Phone On page 31 displays the connections on an IP PhoneConnections on the IP Phone Connecting the handset Connecting the headset optionalAttaching the foot stand optional Connecting the power optional Connecting the LAN Ethernet cable Connecting the PC Ethernet cableWall-mounting the IP Phone optional Customizing your IP Phone 1210-basic features Password AdminVirtual Office Login Telephone OptionsCustomizing your IP Phone 1210-basic features Adjusting volume Options menuAdjusting the display screen contrast Contrast adjustmentSelecting a language LanguageAccessing display diagnostics ServicesDiagnosticsSelecting date and time format Telephone Options menuSelecting a local dialpad tone Telephone Options , and select LocalDialPad Tone Viewing IP Phone information Set InfoPerforming diagnostics Selecting a ring type Enabling or disabling Call Timer Enabling OnHook Default Path Configuring Live DialpadHook default path Handsfree Enabled Headset EnabledDial Pad Customizing your IP Phone 1210-advanced features Electronic LockLocal Tools menu Managing your Station Control Password Assigning an ScpwConfiguring an Electronic Lock on your IP Phone Locking your IP PhoneDial the Electronic Lock Activate FFC Dial your Station Control Password Unlocking your IP PhoneConfiguring the Local Tools menu Lock Menu on Enter keyNavigation key functions in dialog boxes Part 2 Preferences ContrastLanguage Local Diagnostics Using Virtual Office Network ConfigurationLock Menu IP Phone Can I log on to IP Phone 1210? Logging in to Virtual Office Using Virtual Office on your remote IP Phone Using Virtual Office on your office IP PhoneDisconnecting your office IP Phone from a remote IP Phone Logging out of Virtual OfficeUsing the telephone dialpad Using the soft keysOperating your IP Phone Entering and editing textUsing Off-hook dialing Making a callUsing On-hook dialing Using Handsfree dialing Terminating a handsfree callHeadset key Switching from handsfree to handset mode Switching from handset mode to handsfreeUsing a headset Muting a handsfree callUsing Predial Switching from handsfree to headsetMaking a call Activating Ring Again Editing a Predial numberActivating Ring Again Calling a Ring Again party after notification Enter the Ring Again Activate FlexibleUsing Speed Call Deactivating Ring Again before notificationStoring a Speed Call number Press the Ring Again Deactivate FFCMaking a call using Speed Call Using System Speed Call Answering a callPress the System Speed Call Controller SScCtl soft keyUsing Call Hold Managing calls during a callPlacing a call on hold Using Call Waiting Retrieving a call on holdAnswering an call during another call Transferring a call Returning to the original callTransferring a call to a third party Using Timed Reminder Recall Transferring a call using Timed Reminder RecallUsing Attendant Recall Using Call Park Parking a call on the System Park DNParking a call on a DN Not System Park DN or own DN Parking a call using the Spre code or FFC Retrieving a parked callRecording a Calling Party Caller Number Using Call Forward Managing calls while away from your deskDisplaying call details Activating Call ForwardUsing Internal Call Forward Deactivating Call ForwardReinstating a Call Forward number Forwarding internal calls only Deactivating Internal Call ForwardCall Forward Activate FFC Call Forward Deactivate FFCUsing Remote Call Forward Reinstating Internal Call Forward numberActivating Remote Call Forward Deactivating Remote Call Forward Dial the Remote Call Forward Deactivate FFCAfter you hear the dial tone, dial your DN Press the # key Using Call Join Setting up a Conference CallManaging multiparty calls Using Conferee Selectable Display Viewing active confereesDisconnecting a conferee Using Group Call Calling group membersGroup Call FFC Answering a group call Ending a group callUsing Make Set Busy Managing calls while busy at workActivating Make Set Busy Deactivating Make Set BusyConfiguring Automatic Wake-Up Hotel applicationsEntering Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCCancelling Automatic Wake-Up call Verifying Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFCPaging features Using Call Page Connect to make an announcementUsing Radio Using Automatic Preselection Meet-MeDial the Radio Paging Access FFC Using Automatic Post-selection To enter a Radio Paging Answer FFCMiscellaneous Call Features Charging a call or charging a forced callAnswering a Radio Dial the Radio Page Answer FFC. You hear the paging toneCharging a transferred call to an account Dial the Call Detail Recording FFCCharging a conference call to an account Charge Press the Charge soft key Using Privacy Release Using External Server ApplicationsTroubleshooting your IP Phone Virtual OfficeTroubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Terms you should know 110 111 112 Index 114 115 Index 116 Page Legal Notice