Nortel Networks IP Phone 1210 manual Transferring a call, Returning to the original call

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Operating your IP Phone 1210

Returning to the original call

Use the following procedure to return to the original call.

(Hold) or

(Goodbye)

1.Press the Hold key to place the second call on hold.

or

Press the Goodbye key to end the second call.

2. Press the Handsfree key.

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.

Transferring a call to a third party

Use the following procedure to transfer a call to a third party.

Trans	1.	Press the Trans soft key during an
		active call.
		The calling party is placed on hold. You
		hear a dial tone. The indicator icon
		flashes steadily.
	2.	Dial the number to which you are
		transferring the call.

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Contents Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1210-advanced features Answering a call Troubleshooting your IP Phone 1210 Feature overview WelcomeOn page 11 shows an IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards Connecting Power DenAn regulatory notice for JapanOperation Connecting to the Local Area NetworkLocation Getting Help over the phone from a Nortel Solutions Center How to get helpGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller How to get help Getting started Using your IP PhoneBefore you begin IP Phone 1210 controls IP Phone 1210 displayContext-sensitive soft keys are below Using your IP Phone Using your IP Phone Using your IP Phone Using your IP Phone Call features and Flexible Feature Codes Installing your IP Phone On page 31 displays the connections on an IP PhoneConnections on the IP Phone Connecting the headset optional Connecting the handsetAttaching the foot stand optional Connecting the power optional Connecting the LAN Ethernet cable Connecting the PC Ethernet cableWall-mounting the IP Phone optional Customizing your IP Phone 1210-basic features Password AdminVirtual Office Login Telephone OptionsCustomizing your IP Phone 1210-basic features Adjusting volume Options menuAdjusting the display screen contrast Contrast adjustmentSelecting a language LanguageAccessing display diagnostics ServicesDiagnosticsSelecting date and time format Telephone Options menuTelephone Options , and select Local Selecting a local dialpad toneDialPad Tone Viewing IP Phone information Set InfoPerforming diagnostics Selecting a ring type Enabling or disabling Call Timer Enabling OnHook Default Path Configuring Live DialpadHook default path Handsfree Enabled Headset EnabledDial Pad Electronic Lock Customizing your IP Phone 1210-advanced featuresLocal Tools menu Managing your Station Control Password Assigning an ScpwLocking your IP Phone Configuring an Electronic Lock on your IP PhoneDial the Electronic Lock Activate FFC Dial your Station Control Password Unlocking your IP PhoneConfiguring the Local Tools menu Lock Menu on Enter keyNavigation key functions in dialog boxes Part 2 Contrast PreferencesLanguage Local Diagnostics Network Configuration Using Virtual OfficeLock Menu IP Phone Can I log on to IP Phone 1210? Logging in to Virtual Office Using Virtual Office on your remote IP Phone Using Virtual Office on your office IP PhoneDisconnecting your office IP Phone from a remote IP Phone Logging out of Virtual OfficeUsing the telephone dialpad Using the soft keysOperating your IP Phone Entering and editing textUsing Off-hook dialing Making a callUsing On-hook dialing Terminating a handsfree call Using Handsfree dialingHeadset key Switching from handsfree to handset mode Switching from handset mode to handsfreeUsing a headset Muting a handsfree callSwitching from handsfree to headset Using PredialMaking a call Editing a Predial number Activating Ring AgainActivating Ring Again Calling a Ring Again party after notification Enter the Ring Again Activate FlexibleUsing Speed Call Deactivating Ring Again before notificationStoring a Speed Call number Press the Ring Again Deactivate FFCMaking a call using Speed Call Using System Speed Call Answering a callPress the System Speed Call Controller SScCtl soft keyManaging calls during a call Using Call HoldPlacing a call on hold Retrieving a call on hold Using Call WaitingAnswering an call during another call Returning to the original call Transferring a callTransferring a call to a third party Using Timed Reminder Recall Transferring a call using Timed Reminder RecallUsing Attendant Recall Parking a call on the System Park DN Using Call ParkParking a call on a DN Not System Park DN or own DN Parking a call using the Spre code or FFC Retrieving a parked callRecording a Calling Party Caller Number Using Call Forward Managing calls while away from your deskDisplaying call details Activating Call ForwardDeactivating Call Forward Using Internal Call ForwardReinstating a Call Forward number Forwarding internal calls only Deactivating Internal Call ForwardCall Forward Activate FFC Call Forward Deactivate FFCReinstating Internal Call Forward number Using Remote Call ForwardActivating Remote Call Forward Deactivating Remote Call Forward Dial the Remote Call Forward Deactivate FFCAfter you hear the dial tone, dial your DN Press the # key Setting up a Conference Call Using Call JoinManaging multiparty calls Using Conferee Selectable Display Viewing active confereesDisconnecting a conferee Calling group members Using Group CallGroup Call FFC Answering a group call Ending a group callUsing Make Set Busy Managing calls while busy at workActivating Make Set Busy Deactivating Make Set BusyConfiguring Automatic Wake-Up Hotel applicationsEntering Automatic Wake-Up call Dial the Automatic Wake-Up Request FFCCancelling Automatic Wake-Up call Verifying Automatic Wake-Up callDial the Automatic Wake-Up Quit FFC Dial the Automatic Wake-Up Verify FFCPaging features Using Call Page Connect to make an announcementUsing Automatic Preselection Meet-Me Using RadioDial the Radio Paging Access FFC Using Automatic Post-selection To enter a Radio Paging Answer FFCMiscellaneous Call Features Charging a call or charging a forced callAnswering a Radio Dial the Radio Page Answer FFC. You hear the paging toneCharging a transferred call to an account Dial the Call Detail Recording FFCCharging a conference call to an account Charge Press the Charge soft key Using Privacy Release Using External Server ApplicationsTroubleshooting your IP Phone Virtual OfficeTroubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Terms you should know 110 111 112 Index 114 115 Index 116 Page Legal Notice