Nortel Networks IP Phone 1210 manual 111

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Terms you should know

Navigation keys

Keys used to scroll through menus and lists appearing on the LCD display screen.

Off-hook

Any line selected to make a call or receive a call. The term off- hook is applied whether (a) the end user lifts up the handset, (b) the end user presses a line key, (c) the call is automatically answered at the IP Phone, or (d) a line is automatically selected for an outgoing call.

Paging tone

A special tone (two beeps followed by dial tone) that sounds when you use the Radio Paging feature.

Ringback/ring tone

A sound indicating that a call you have made is ringing at its destination.

Services key

A fixed key used to access options such as Telephone Options, Password Admin, Virtual Office Login, Virtual Office Logout, Test Local Mode, and Resume Normal Mode.

Shared Directory Number

A DN (extension) that is shared by two or more persons.

Special Prefix code (SPRE)

Special codes entered using the dialpad, followed by a two-digit access code, that enable features (for example, Call Forward All Calls requires entry of SPRE code + 74).

Soft keys

A set of keys programmed by your system administrator. These four keys, directly below the display area, have four

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Contents Nortel IP Phone Page Revision history December Contents Customizing your IP Phone 1210-advanced features Answering a call Troubleshooting your IP Phone 1210 Welcome Feature overviewOn page 11 shows an IP Phone IP Phone Regulatory and safety information Jurisdiction Standard Description EMC compliance for various jurisdictions Part 2 Other EMC compliance Part 2 Safety standards DenAn regulatory notice for Japan Connecting PowerConnecting to the Local Area Network OperationLocation How to get help Getting Help over the phone from a Nortel Solutions CenterGetting Help from the Nortel Web site Getting Help through a Nortel distributor or reseller How to get help Using your IP Phone Getting startedBefore you begin IP Phone 1210 display IP Phone 1210 controlsContext-sensitive soft keys are below Using your IP Phone Using your IP Phone Using your IP Phone Using your IP Phone Call features and Flexible Feature Codes On page 31 displays the connections on an IP Phone Installing your IP PhoneConnections on the IP Phone Connecting the handset Connecting the headset optionalAttaching the foot stand optional Connecting the power optional Connecting the PC Ethernet cable Connecting the LAN Ethernet cableWall-mounting the IP Phone optional Telephone Options Customizing your IP Phone 1210-basic featuresPassword Admin Virtual Office LoginCustomizing your IP Phone 1210-basic features Options menu Adjusting volumeContrast adjustment Adjusting the display screen contrastLanguage Selecting a languageTelephone Options menu Accessing display diagnosticsServicesDiagnostics Selecting date and time formatSelecting a local dialpad tone Telephone Options , and select LocalDialPad Tone Set Info Viewing IP Phone informationPerforming diagnostics Selecting a ring type Enabling or disabling Call Timer Handsfree Enabled Headset Enabled Enabling OnHook Default PathConfiguring Live Dialpad Hook default pathDial Pad Customizing your IP Phone 1210-advanced features Electronic LockLocal Tools menu Assigning an Scpw Managing your Station Control PasswordConfiguring an Electronic Lock on your IP Phone Locking your IP PhoneDial the Electronic Lock Activate FFC Unlocking your IP Phone Dial your Station Control PasswordConfiguring the Local Tools menu Enter key Lock Menu onNavigation key functions in dialog boxes Part 2 Preferences ContrastLanguage Local Diagnostics Using Virtual Office Network ConfigurationLock Menu IP Phone Can I log on to IP Phone 1210? Logging in to Virtual Office Using Virtual Office on your office IP Phone Using Virtual Office on your remote IP PhoneLogging out of Virtual Office Disconnecting your office IP Phone from a remote IP PhoneEntering and editing text Using the telephone dialpadUsing the soft keys Operating your IP PhoneMaking a call Using Off-hook dialingUsing On-hook dialing Using Handsfree dialing Terminating a handsfree callHeadset key Muting a handsfree call Switching from handsfree to handset modeSwitching from handset mode to handsfree Using a headsetUsing Predial Switching from handsfree to headsetMaking a call Activating Ring Again Editing a Predial numberActivating Ring Again Enter the Ring Again Activate Flexible Calling a Ring Again party after notificationPress the Ring Again Deactivate FFC Using Speed CallDeactivating Ring Again before notification Storing a Speed Call numberMaking a call using Speed Call Controller SScCtl soft key Using System Speed CallAnswering a call Press the System Speed CallUsing Call Hold Managing calls during a callPlacing a call on hold Using Call Waiting Retrieving a call on holdAnswering an call during another call Transferring a call Returning to the original callTransferring a call to a third party Transferring a call using Timed Reminder Recall Using Timed Reminder RecallUsing Attendant Recall Using Call Park Parking a call on the System Park DNParking a call on a DN Not System Park DN or own DN Retrieving a parked call Parking a call using the Spre code or FFCRecording a Calling Party Caller Number Activating Call Forward Using Call ForwardManaging calls while away from your desk Displaying call detailsUsing Internal Call Forward Deactivating Call ForwardReinstating a Call Forward number Call Forward Deactivate FFC Forwarding internal calls onlyDeactivating Internal Call Forward Call Forward Activate FFCUsing Remote Call Forward Reinstating Internal Call Forward numberActivating Remote Call Forward Dial the Remote Call Forward Deactivate FFC Deactivating Remote Call ForwardAfter you hear the dial tone, dial your DN Press the # key Using Call Join Setting up a Conference CallManaging multiparty calls Viewing active conferees Using Conferee Selectable DisplayDisconnecting a conferee Using Group Call Calling group membersGroup Call FFC Ending a group call Answering a group callDeactivating Make Set Busy Using Make Set BusyManaging calls while busy at work Activating Make Set BusyDial the Automatic Wake-Up Request FFC Configuring Automatic Wake-UpHotel applications Entering Automatic Wake-Up callDial the Automatic Wake-Up Verify FFC Cancelling Automatic Wake-Up callVerifying Automatic Wake-Up call Dial the Automatic Wake-Up Quit FFCUsing Call Page Connect to make an announcement Paging featuresUsing Radio Using Automatic Preselection Meet-MeDial the Radio Paging Access FFC To enter a Radio Paging Answer FFC Using Automatic Post-selectionDial the Radio Page Answer FFC. You hear the paging tone Miscellaneous Call FeaturesCharging a call or charging a forced call Answering a RadioDial the Call Detail Recording FFC Charging a transferred call to an accountCharging a conference call to an account Charge Press the Charge soft key Using External Server Applications Using Privacy ReleaseVirtual Office Troubleshooting your IP PhoneTroubleshooting Virtual Office Part 2 Troubleshooting Virtual Office Part 3 Flexible Feature Codes Flexible Feature Codes Part 2 Terms you should know 110 111 112 Index 114 115 Index 116 Page Legal Notice