Appendix
The CHARGE light is off.
•Clean the charging contacts on the cordless handset(s) and telephone base each month using a pencil eraser or a dry
•Make sure the power adapter and telephone line cords are plugged in correctly and securely.
•Unplug the power adapter. Wait for 15 seconds before plugging it back in. Allow up to one minute for the cordless handset and telephone base to reset.
•The telephone might be malfunctioning. Please refer to the warranty section of this user’s manual for further instruction.
Registration failed appears on the handset display.
•Only one handset can be registered at a time. If you have multiple handsets to register, please follow the step on page 17 for the first handset. Once a handset has been successfully registered, repeat the steps for each handset that needs to be registered.
•Make sure that the telephone base and handset(s) are in idle mode when registering a handset (page 17).
•Follow the steps on page 98 for the common cure for electronic equipment, then try again to register a handset.
My caller ID features are not working properly.
•Caller ID is a subscription service. You must subscribe to this service from your local telephone company for this feature to work on your telephone.
•The caller may not be calling from an area which supports caller ID.
•Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
•If you subscribe to DSL service, install a noise filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information.
The system does not receive caller ID or the system does not display caller ID during call waiting.
•Make sure you subscribe to caller ID with call waiting features services provided by the local telephone company.
•The caller may not be calling from an area which supports caller ID.
•Both you and the caller’s telephone companies must use equipment which are compatible with caller ID service.
•If you subscribe to DSL service, install a DSL filter to the telephone line between the telephone base and the telephone line jack. Contact your DSL service provider for filter information.
The answering system does not answer after the correct number of rings.
•Make sure the answering system is on (ANS. OFF will appear in the top left corner of the telephone base if the answering system is off).
•If the Toll Saver feature is on, the number of rings changes to two when there are new messages stored (page 52).
•If the memory is full or if the answering system is off, the system will answer after ten rings.
•In some cases, the answering system may be affected by the ringing system used by the local telephone company.
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