Avaya 500 operation manual Limited Warranty and Limitation of Liability

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LIMITED WARRANTY AND LIMITATION OF LIABILITY

Avaya Communications warrants to you that the product will be free from defects in material and workmanship when title passes to you. If you notify Avaya Communications that the product has failed to operate as warranted within one year of the date title passes to you. Avaya Communications will, at its option, repair or replace the component or components of the product that failed to operate as warranted. Any repair or replacement components may be new or refurbished and will be provided on an exchange basis. If Avaya Communications determines that the product cannot be repaired or replaced, Avaya Communications will refund the purchase price to you.

If you purchase the product directly from Avaya Communications, Avaya Communications will perform warranty repair on your premises in accordance with the terms and conditions of Avaya Communications “Business Day” or “Around-the-Clock” warranty plans. The details of Avaya Communications warranty plans may be obtained from Avaya Communications. If you purchased the product from an authorized dealer, you will be covered by Avaya Communications authorized dealer plan during the warranty period. Contact your authorized dealer for details of Avaya Communications authorized dealer warranty plan. Avaya Communications obligation to repair, replace or refund as set forth above is your exclusive remedy.

The limited warranties provided above do not cover damages, defects, malfunctions or product failures caused by:

Failure to follow Avaya Communications installation, operation or maintenance instructions;

Unauthorized modification or alteration of the product or its components;

Product abuse, misuse or the negligent acts of persons not under the reasonable control of Avaya Communications;

Actions of third parties and acts of God other than power surges (e.g. lightning).

This limited warranty applies only to the product purchased directly from Avaya Communications or purchased directly from an authorized Avaya Communications dealer. This limited warranty does not apply to products purchased or operated outside the United States.

You may be required to provide Avaya Communications with proof of purchase before Avaya Communications will perform any warranty replacements.

EXCEPT AS SPECIFICALLY SET FORTH ABOVE, AVAYA COMMUNICATIONS, ITS AFFILIATES, SUPPLIERS AND DEALERS MAKE NO WARRANTIES, EXPRESS OR IMPLIED, AND SPECIFICALLY DISCLAIM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

EXCEPT FOR PERSONAL INJURY, THE LIABILITY OF AVAYA COMMUNICATIONS, ITS AFFILIATES, SUPPLIERS AND DEALERS FOR ANY CLAIM. LOSS. DAMAGE OR EXPENSE FROM ANY CAUSE WHATSOEVER, REGARDLESS OF THE FORM OF THE ACTION, WHETHER IN CONTRACT, TORT OR OTHERWISE, SHALL NOT EXCEED THE LESSER OF DIRECT DAMAGES PROVEN OR THE REPAIR OR REPLACEMENT COST OF THE SYSTEM OR THE SYSTEM’S PURCHASE PRICE. IN NO EVENT SHALL AVAYA COMMUNICATIONS, ITS AFFILIATES, SUPPLIERS AND DEALERS BE LIABLE FOR INCIDENTAL, RELIANCE, CONSEQUENTIAL OR ANY OTHER INDIRECT LOSS OR DAMAGE (INCLUDING LOST PROFITS OR REVENUES SUSTAINED OR INCURRED IN CONNECTION WITH THE SYSTEM). THIS LIMITATION OF LIABILITY SHALL SURVIVE FAILURE OF THE EXCLUSIVE REMEDY SET FORTH IN THE LIMITED WARRANTY ABOVE.

SoundBrick500

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01/08/2001

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Contents Quick install instructions on back cover List of Figures To Order Additional Systems For Technical AssistanceWhat is the Soundbrick 500? SoundBrick  01/08/2001System Overview Front PanelPlay Light Load Light Indication Play Light + Load Light IndicationsSide Panel Diagram Connections PanelTape Preparation Instructions Message Length TableMemory Size Sample Min 16 Min 32 Min RateInstallation Set the option switchesSwitch # Option Possible Values OffSpeaker On/Off Switch Bandwidth, SwitchesConnections Connect to phone system’s MOH port Connect to trigger hardwareConnection Instructions Load the tape Load Light IndicationContinuous Play Message Play OperationExternal Trigger Wall Mounting Instructions Problem or Indication Possible cause and solution TroubleshootingTroubleshooting Limited Warranty and Limitation of Liability FCC Notice Radio and Television InterferenceQuick Install Instructions

500 specifications

The Avaya 500 series, part of the Avaya IP Office platform, is designed to provide businesses with a powerful communication system. It is especially suited for small to mid-sized enterprises, delivering a range of features that enhance productivity, collaboration, and customer interaction.

One of the standout features of the Avaya 500 series is its flexibility. The system supports a range of devices, including traditional digital, analog, and IP-based phones, allowing businesses to leverage their existing infrastructure while modernizing their communications. This flexibility extends to the deployment options as well, with on-premise, cloud, and hybrid models available to cater to different organizational needs.

Central to the Avaya 500 series is its robust voice and data capabilities. The system supports high-definition voice quality, ensuring clear and reliable communication. Additionally, it includes advanced call handling features such as call forwarding, voicemail, and automatic call distribution. These features can significantly enhance customer service, allowing businesses to manage incoming calls more efficiently and provide timely responses to customer inquiries.

Another key technology integrated into the Avaya 500 series is unified communications. This feature enables users to integrate voice, video, messaging, and conferencing into a single seamless experience. Employees can collaborate in real-time, regardless of their location, thus fostering teamwork and increasing overall productivity.

Moreover, the Avaya 500 series includes strong security measures to protect sensitive communication. Features such as encryption, secure socket layer (SSL) support, and authentication processes ensure that voice and data exchanges remain secure, making it suitable for businesses that prioritize safety and compliance.

The system also includes extensive management tools, allowing IT teams to easily configure, monitor, and maintain their communication infrastructure. Through a user-friendly interface, administrators can manage calls, users, and settings, providing the flexibility needed to adapt to changing business demands.

In summary, the Avaya 500 series offers a feature-rich communication solution that combines flexibility, advanced technology, and strong security measures. Its ability to integrate various communication forms fosters collaboration, while its management tools empower organizations to maintain an efficient infrastructure. This series is ideal for businesses looking to elevate their communication capabilities and respond effectively to customer needs.