Avaya 500 operation manual Load the tape, Load Light Indication

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Step 3 – Load the tape

Messages load into the SoundBrick 500 from a cassette tape supplied by your messaging provider.

Turn the power switch on and press the tape eject button. The motorized tape drawer on the right side of the unit opens like a CD-ROM drive on a computer. Place the tape into the drawer by gently sliding it under the retaining clip, audio side facing front, then momentarily push the drawer or press the eject button again to close the drawer. The SoundBrick detects the presence of the tape and begins the load process automatically.

While waiting for the load to begin, the load light on the front panel flashes slowly. The unit rewinds the tape and plays a preview of approximately 10 seconds of the tape through the internal speaker, then pauses for 5 seconds. This pause provides an opportunity to eject the tape and cancel the load. After the pause, the tape rewinds again, and message loading begins. NOTE: Never eject the tape while it is loading.

During tape load, the load light display the progress:

 

Load Light

 

 

Indication

 

 

 

 

 

 

Slow flash

 

No tape in machine or rewinding tape

 

Fast flash

 

Searching tape for audio

 

On (no flash)

 

Loading message now

Table 4 - Load Light Indications (Tape Load)

At the end of message loading, the tape rewinds and message play begins automatically, indicated by a solid play lamp.

IMPORTANT NOTE: Once the SoundBrick is loaded and playing, the tape is not required unless a power failure occurs. Removing the tape does not affect message play. However, if you do remove the tape and later insert another one (even if it is the same tape), the SoundBrick erases its memory and starts the loading process automatically. We recommend leaving the tape in to allow automatic message reload in the event of a power outage.

Step 4 – Adjust Volume

After installation and loading is complete, call into the company’s phone system and ask to be placed on hold. While listening to the on-hold message, adjust the output level knob on the left side panel as needed.

SoundBrick500

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01/08/2001

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Contents Quick install instructions on back cover List of Figures To Order Additional Systems For Technical AssistanceWhat is the Soundbrick 500? SoundBrick  01/08/2001System Overview Front PanelPlay Light Load Light Indication Play Light + Load Light IndicationsSide Panel Diagram Connections PanelTape Preparation Instructions Message Length TableMemory Size Sample Min 16 Min 32 Min RateInstallation Set the option switchesSwitch # Option Possible Values OffBandwidth, Switches Speaker On/Off SwitchConnections Connect to trigger hardware Connect to phone system’s MOH portConnection Instructions Load the tape Load Light IndicationMessage Play Operation Continuous PlayExternal Trigger Wall Mounting Instructions Troubleshooting Problem or Indication Possible cause and solutionTroubleshooting Limited Warranty and Limitation of Liability FCC Notice Radio and Television InterferenceQuick Install Instructions

500 specifications

The Avaya 500 series, part of the Avaya IP Office platform, is designed to provide businesses with a powerful communication system. It is especially suited for small to mid-sized enterprises, delivering a range of features that enhance productivity, collaboration, and customer interaction.

One of the standout features of the Avaya 500 series is its flexibility. The system supports a range of devices, including traditional digital, analog, and IP-based phones, allowing businesses to leverage their existing infrastructure while modernizing their communications. This flexibility extends to the deployment options as well, with on-premise, cloud, and hybrid models available to cater to different organizational needs.

Central to the Avaya 500 series is its robust voice and data capabilities. The system supports high-definition voice quality, ensuring clear and reliable communication. Additionally, it includes advanced call handling features such as call forwarding, voicemail, and automatic call distribution. These features can significantly enhance customer service, allowing businesses to manage incoming calls more efficiently and provide timely responses to customer inquiries.

Another key technology integrated into the Avaya 500 series is unified communications. This feature enables users to integrate voice, video, messaging, and conferencing into a single seamless experience. Employees can collaborate in real-time, regardless of their location, thus fostering teamwork and increasing overall productivity.

Moreover, the Avaya 500 series includes strong security measures to protect sensitive communication. Features such as encryption, secure socket layer (SSL) support, and authentication processes ensure that voice and data exchanges remain secure, making it suitable for businesses that prioritize safety and compliance.

The system also includes extensive management tools, allowing IT teams to easily configure, monitor, and maintain their communication infrastructure. Through a user-friendly interface, administrators can manage calls, users, and settings, providing the flexibility needed to adapt to changing business demands.

In summary, the Avaya 500 series offers a feature-rich communication solution that combines flexibility, advanced technology, and strong security measures. Its ability to integrate various communication forms fosters collaboration, while its management tools empower organizations to maintain an efficient infrastructure. This series is ideal for businesses looking to elevate their communication capabilities and respond effectively to customer needs.
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