Avaya 500 operation manual To Order Additional Systems, For Technical Assistance

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To Order Additional Systems

Call:

Your Avaya Communications Sales Representative

 

1-800-247-7000

 

or

 

Avaya Communications Direct

 

1-800-451-2100

 

or

 

The nearest Avaya Communications Authorized Dealer

For Technical Assistance

Avaya Communications provides a toll-free customer help-line 24-hours a day. In the USA, call the Avaya Communications Help-line at 1-800-628-2888 for assistance or your Avaya Communications Authorized Dealer. In Canada, call one of the following Technical Assistance Centers for service or technical assistance:

Eastern Canada and Ottawa: 1-800-363-1882

Ontario: 1-800-387-4268

Central and Western Canada: 1-800-663-9817

SoundBrick500

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01/08/2001

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Contents Quick install instructions on back cover List of Figures For Technical Assistance To Order Additional SystemsSoundBrick  01/08/2001 What is the Soundbrick 500?Front Panel System OverviewPlay Light + Load Light Indications Play Light Load Light IndicationConnections Panel Side Panel DiagramSample Min 16 Min 32 Min Rate Tape Preparation InstructionsMessage Length Table Memory SizeOff InstallationSet the option switches Switch # Option Possible ValuesBandwidth, Switches Speaker On/Off SwitchConnections Connect to trigger hardware Connect to phone system’s MOH portConnection Instructions Load Light Indication Load the tapeMessage Play Operation Continuous PlayExternal Trigger Wall Mounting Instructions Troubleshooting Problem or Indication Possible cause and solutionTroubleshooting Limited Warranty and Limitation of Liability Radio and Television Interference FCC NoticeQuick Install Instructions

500 specifications

The Avaya 500 series, part of the Avaya IP Office platform, is designed to provide businesses with a powerful communication system. It is especially suited for small to mid-sized enterprises, delivering a range of features that enhance productivity, collaboration, and customer interaction.

One of the standout features of the Avaya 500 series is its flexibility. The system supports a range of devices, including traditional digital, analog, and IP-based phones, allowing businesses to leverage their existing infrastructure while modernizing their communications. This flexibility extends to the deployment options as well, with on-premise, cloud, and hybrid models available to cater to different organizational needs.

Central to the Avaya 500 series is its robust voice and data capabilities. The system supports high-definition voice quality, ensuring clear and reliable communication. Additionally, it includes advanced call handling features such as call forwarding, voicemail, and automatic call distribution. These features can significantly enhance customer service, allowing businesses to manage incoming calls more efficiently and provide timely responses to customer inquiries.

Another key technology integrated into the Avaya 500 series is unified communications. This feature enables users to integrate voice, video, messaging, and conferencing into a single seamless experience. Employees can collaborate in real-time, regardless of their location, thus fostering teamwork and increasing overall productivity.

Moreover, the Avaya 500 series includes strong security measures to protect sensitive communication. Features such as encryption, secure socket layer (SSL) support, and authentication processes ensure that voice and data exchanges remain secure, making it suitable for businesses that prioritize safety and compliance.

The system also includes extensive management tools, allowing IT teams to easily configure, monitor, and maintain their communication infrastructure. Through a user-friendly interface, administrators can manage calls, users, and settings, providing the flexibility needed to adapt to changing business demands.

In summary, the Avaya 500 series offers a feature-rich communication solution that combines flexibility, advanced technology, and strong security measures. Its ability to integrate various communication forms fosters collaboration, while its management tools empower organizations to maintain an efficient infrastructure. This series is ideal for businesses looking to elevate their communication capabilities and respond effectively to customer needs.