AT&T 7410 manual Troubleshooting, Problem Solution

Page 25

 

 

Troubleshooting

 

 

 

Problem

 

Solution

 

 

A feature doesn’t

1 Reread the procedure and try again.

work as noted in

2

For many features you must lift the handset before you can

the book.

 

use the feature.

 

 

 

3

Check with your System Manager to be sure this feature

 

 

is administered on your voice terminal.

 

4

You may have an older version of the System 75 software

 

 

so that some features may have slight differences from the

 

 

procedures described in this guide. Check the section

 

 

below on “Version Notes” for ways in which these

 

 

features work differently.

 

 

There are no

See your System Manager for a list of Feature Codes for

Feature Codes

features assigned to your voice terminal. Then, write the

(such as Call

codes in this guide.

Forward code or

 

 

Send All Calls

 

 

code) written in

 

 

the appropriate

 

 

blanks in this

 

 

guide.

 

 

 

 

 

Problem

 

Solution

 

 

 

There’s no

1

Check with your System Manager to be sure your voice

dial tone.

 

terminal is administered correctly.

 

2

Make sure that the handset and line cords at your voice

 

 

terminal are securely connected at both ends.

 

3

Find a working voice terminal of the same type as your

 

 

own. Unplug this voice terminal from its modular wall

 

 

jack. Plug your voice terminal into that jack and check

 

 

if it gets dial tone.

 

4

If your voice terminal still does not work, plug the

 

 

working voice terminal (of the same type) into your

 

 

modular wall jack. If the working voice terminal has

 

 

dial tone, your own voice terminal is faulty. See your

 

 

System Manager.

 

 

 

2 2

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Contents Definity Hearing AID Compatibility Contents Terminal. This jack is labeled Your 7410 Plus Voice TerminalPage What the Features Do Page How to Use the Features Gray Type Or Dial Program code Abbreviated Dialing ADOr Dial Program code Dial tone Automatic Callback Or Dial the Automatic Callback Cancel code Confirmation toneCall Coverage BridgingOr Dial co-worker’s extension Call Forwarding All Calls Or Dial Call Forward Cancel code Confirmation toneCall Park Or Dial Call Forward code Dial toneConference Call PickupOr Dial Call Pickup code Drop Intercom Automatic/Dial HoldLeave Word Calling LWC Last Number DialedOr Dial Last Number Dialed code Ringback toneMessage Or Dial Leave Word Calling Cancel code Dial tonePriority Calling Or Dial Priority Calling code Dial toneSelf-Test Select Ring and Ringer VolumeOr Dial Send All Calls Cancel code Confirmation tone Speaker and Speaker VolumeSend All Calls Transfer Voice Message Retrieval Tones and Their Meanings Problem Solution TroubleshootingFeature System 75 Version Key Words to Know Page Quick Reference Lists Feature CodesTrunk Codes AT&T Graphics AT&T Issue 1, May