Bridging, Call Coverage, Or Dial co-worker’s extension

Bridging

To answer a bridged call

1 Press [ xxxxx ] of bridged call

Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset.

To use Manual Exclusion to prevent other bridged terminals from entering a call (on a per call basis)

1Press [ Exclusion xxxxx ] while connected to the call

Note: Pressing [ Exclusion xxxxx ] again reactivates bridging.

Call Coverage

To answer a call for a co-worker for whom you are a coverage point

1Press [ xxxxx ] of incoming call when ring begins or green light flashes

Note: If your voice terminal has Ringing Appearance Preference, this step is not necessary; you will automatically be connected to the call when you lift the handset. Also, the call is not at your voice terminal until the green light is flashing.

To leave a message for a co-worker to call the original caller’s extension

1Press [ Coverage Callback ] while connected to the call [confirmation tone]

Note: To leave a message for a co-worker to call you, activate Leave Word Calling instead.

To talk privately with a co-worker after answering a redirected call

1Press [ Transfer ]

● Call is put on hold

2 Press [ Consult ][priority ring to co-worker]

or Dial co-worker’s extension

Note: You can privately discuss the call at this time; if your co-worker is not available, press the fluttering [ xxxxx ] to reconnect to call.

3Press [ Transfer ] again to send call to co-worker or press [ Conference/Ring ] to make it a 3-party call