Polycom IP 450 manual Receiving Pages When You’re Not in an Active Call

Page 78

Polycom SoundPoint IP 450 User Guide

To receive a page sent to a particular paging group, you need to be subscribed to that group. To subscribe to a paging group, see Updating Paging Group Subscriptions on page 69.

How you receive a page depends on the priority of the page, whether you’re in an active call, or if you’re allowed to receive a page during an active call.

You’ll receive pages on the paging groups you’re subscribed to as well as Group 24 (Priority pages) and Group 25 (Emergency pages). If you enabled Do Not Disturb, you’ll only receive Emergency pages. Non-emergency pages won’t display or play on your phone.

Receiving Pages When You’re Not in an Active Call

If you receive a page and you’re not in an active call, the page displays in the center of your screen and immediately plays, regardless of the paging priority.

While a page plays, you can:

•Hold the page.

•End the page. This ends the page at your phone only.

•Place a new call.

Receiving Pages During Active Calls

How you handle a page when you’re in an active call depends on the page priority and if you’re allowed to receive a page when you’re in an active call.

If the page isn’t a Priority or Emergency page:

•If your phone is allowed to receive pages during active calls, the page displays in the inactive call group as an active page and immediately plays. You’ll hear both the original call and the page. To hear only the page, hold or end the call.

•If your phone isn’t allowed to receive pages during active calls, the page displays in the inactive call group as a held page.

To listen to the page, select the page appearance and press Accept soft key. The active call will be held.

If it’s a Priority or Emergency page, the page displays in the inactive call group as an active page and immediately plays. You’ll hear both the original call and the page. To hear just the page, hold or end the call.

Adjusting the Volume of Pages

You can adjust the volume of pages while they play. During a page, press either Volume Up or Volume Down to raise or lower the page volume.

If you adjust the volume of a non-emergency page, your phone will use the adjusted volume for subsequent non-emergency pages. However, if you adjust the volume of an Emergency page, your phone won’t use the adjusted volume for subsequent Emergency pages. All Emergency pages play at the same volume, until you adjust it.

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Contents Polycom SoundPoint IP 450 Phone User Guide Trademark Information About This Guide Who Should Read This Guide?How This Guide is Organized What’s New in This Guide? Conventions Used in This GuideBold Recommended References Getting Help and Support PreferencesCustomer Feedback Contents Viii Using the Advanced Features of Your Phone Troubleshooting Your PhoneCustomizing Your Phone Productivity Suite Testing Phone Hardware Getting Started with Your Phone Introducing Phone Components DescriptionGetting Started with Your Phone What Displays on the Screen? Phone Icons Icon DescriptionNavigating Menus and Entering Data If you want to Then do thisTroubleshooting Phone Issues Registering Your PhoneUsing the Polycom Web Configuration Utility Using the Basic Features of Your Phone Placing Calls Locking and Unlocking the Phone Logging Into PhonesTo place a call using the handset Answering Calls Answering When Not in Another Call Answering When in Another Call Ending Calls Using a Headset Enabling Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory Using Electronic Hookswitch Redialing NumbersPlacing Calls on Hold Multiple Calls on HoldSetting Up Conference Calls Hosting Conference CallsPolycom SoundPoint IP 450 User Guide Managing Conference Calls Polycom SoundPoint IP 450 User Guide Adding Parties to Conference Calls Splitting Conference Calls Transferring CallsJoining Conferences Ending Conference CallsPerforming a Consultative Transfer See Placing Calls onForwarding Calls Using Static Forwarding Using Dynamic Forwarding Managing Incoming Calls Press , then select Features Do Not DisturbEnabling Do Not Disturb Multiple Lines and Do Not DisturbSelect Features Contact Directory Distinguishing CallsRejecting Calls Diverting Calls Using Call Lists Press , and then select Features Call Lists Missed CallsUsing Your Contact Directory Adding ContactsPolycom SoundPoint IP 450 User Guide Editing Contacts Deleting Contacts Placing Calls to ContactsSearching for Contacts Using Your Corporate DirectorySelect Features Corporate Directory Searching the Corporate DirectoryPolycom SoundPoint IP 450 User Guide Adding Contacts From the Corporate Directory Placing Calls From the Corporate DirectoryManaging Speed Dials To assign a new speed dial key Using Voice Mail Using Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Multiple Call AppearancesPolycom SoundPoint IP 450 User Guide Locking and Unlocking the Phone Supporting Shared LinesAbout Your User Password Locking and Unlocking Your PhonePress , then select Settings Basic Lock Phone Press the Lock soft key. Your phone is lockedCalling and Answering from a Locked Phone Logging Into Phones Logging In and Out of a PhoneTo log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out StatePolycom SoundPoint IP 450 User Guide Using the Advanced Features of Your Phone Using Text MessagingSelect Features Messages Instant Messages Using Buddy Lists Updating Your Presence SettingsSelect Features Presence My Status Managing Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListIntegrating With Microsoft Lync Server Adding Buddies Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Press the Talk soft key to select a channel to broadcast onPolycom SoundPoint IP 450 User Guide Receiving PTT Broadcasts When You’re Not in an Active Call Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending PagesReceiving Pages Receiving Pages When You’re Not in an Active Call Receiving Pages During Active CallsChanging Where Pages are Played Accessing Features with Your Login Credentials Updating Your Phone’s Configuration Restarting Your PhoneSelect Settings Basic Restart Phone Customizing Your Phone Changing the Time and Date DisplayChanging the Backlight Changing the Backlight BrightnessTo modify the backlight intensity Changing the Backlight Timeout Select Backlight Idle IntensitySelect Maximum Intensity Select Settings Basic Backlight Timeout Select Settings Basic Ring TypeChanging the Ring Type Changing the Audible Ringer Select Settings Basic Preferences Audible RingerSelect Settings Basic Preferences Language Changing the LanguageSelect Settings Basic Preferences Backgrounds Changing the Background PictureSelect Background Prioritize Background Select Settings Basic Preferences Label Color Changing the Soft Key Label ColorAdjusting the Volume Muting the MicrophonePolycom SoundPoint IP 450 User Guide Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Then select Status NetworkAccess to Screens and Systems Lines Line Information. FromCalling Symptom Problem Corrective Action Displays Brightness onTesting Phone Hardware AudioProductivity Suite To test your phone hardware Polycom SoundPoint IP 450 User Guide Polycom UC Software Menu System Page Polycom UC Software Menu System Page Service Agreements Governing LawPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE and Vcci Mark Russian Compliance SoundPoint IPUse of Voice Compression through the Pstn Echo cancellationUse of IP Networks through the Pstn AustraliaUser Guide for the SoundPoint IP 450 Desktop Phone End User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office
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