Polycom IP 450 manual Using the Polycom Web Configuration Utility

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Polycom SoundPoint IP 450 User Guide

Using the Polycom Web Configuration Utility

This user guide explains how to update phone settings from your phone, using your phone’s menu system. If you want, you can update these settings remotely with the Polycom Web Configuration Utility.

The phone’s Web Configuration Utility enables you to view and configure phone behavior from a computer using any compatible Web browser. The utility provides a browser-friendly view of your phone’s current settings.

Using the utility, you can perform the same updates from your computer that you can perform using your phone’s menu system.

You can access the utility using any compatible Web browser. Before you begin, you’ll need to know the IP address of your phone, and the user name and password login credentials of the phone user or the phone administrator.

For detailed information on accessing, navigating, and using the utility, see the

Polycom Web Configuration Utility User Guide, available from the Technical

Bulletins Support page.

To access the Web Configuration Utility for your phone:

1Launch the compatible Web browser from a computer on the same network as your phone. The supported browsers are:

—Microsoft Internet Explorer (version 7.0 and higher)

—Mozilla Firefox (version 3.0.X and higher)

—Apple Safari (version 5 and higher)

—Google Chrome

2In the Address Bar of your Web Browser, enter the IP address of your phone.

The IP address is four sets of numbers separated by periods. For example, if your phone’s IP address is 123.22.3.4, enter 123.22.3.4 in the address bar.

3Press the Enter key.

4From the Web Configuration Utility login screen, select User, and then enter the User password.

The factory default password for a User is 123

5Click Submit.

The Web Configuration Utility Home screen is displayed.

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Contents Polycom SoundPoint IP 450 Phone User Guide Trademark Information About This Guide Who Should Read This Guide?How This Guide is Organized What’s New in This Guide? Conventions Used in This GuideBold Recommended References Getting Help and Support PreferencesCustomer Feedback Contents Viii Using the Advanced Features of Your Phone Troubleshooting Your PhoneCustomizing Your Phone Productivity Suite Testing Phone Hardware Getting Started with Your Phone Introducing Phone Components DescriptionGetting Started with Your Phone What Displays on the Screen? Phone Icons Icon DescriptionNavigating Menus and Entering Data If you want to Then do thisTroubleshooting Phone Issues Registering Your PhoneUsing the Polycom Web Configuration Utility Using the Basic Features of Your Phone Placing Calls Locking and Unlocking the Phone Logging Into PhonesTo place a call using the handset Answering Calls Answering When Not in Another Call Answering When in Another Call Ending Calls Using a Headset Enabling Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory Using Electronic Hookswitch Redialing NumbersPlacing Calls on Hold Multiple Calls on HoldSetting Up Conference Calls Hosting Conference CallsPolycom SoundPoint IP 450 User Guide Managing Conference Calls Polycom SoundPoint IP 450 User Guide Adding Parties to Conference Calls Splitting Conference Calls Transferring CallsJoining Conferences Ending Conference CallsPerforming a Consultative Transfer See Placing Calls onForwarding Calls Using Static Forwarding Using Dynamic Forwarding Managing Incoming Calls Press , then select Features Do Not DisturbEnabling Do Not Disturb Multiple Lines and Do Not DisturbSelect Features Contact Directory Distinguishing CallsRejecting Calls Diverting Calls Using Call Lists Press , and then select Features Call Lists Missed CallsUsing Your Contact Directory Adding ContactsPolycom SoundPoint IP 450 User Guide Editing Contacts Deleting Contacts Placing Calls to ContactsSearching for Contacts Using Your Corporate DirectorySelect Features Corporate Directory Searching the Corporate DirectoryPolycom SoundPoint IP 450 User Guide Adding Contacts From the Corporate Directory Placing Calls From the Corporate DirectoryManaging Speed Dials To assign a new speed dial key Using Voice Mail Using Multiple and Shared LinesSupporting Multiple Lines Supporting Multiple Line Keys Per Line Supporting Multiple Call AppearancesPolycom SoundPoint IP 450 User Guide Locking and Unlocking the Phone Supporting Shared LinesAbout Your User Password Locking and Unlocking Your PhonePress , then select Settings Basic Lock Phone Press the Lock soft key. Your phone is lockedCalling and Answering from a Locked Phone Logging Into Phones Logging In and Out of a PhoneTo log out of a phone Changing Your User Password Placing Calls from Phones that are in the Logged Out StatePolycom SoundPoint IP 450 User Guide Using the Advanced Features of Your Phone Using Text MessagingSelect Features Messages Instant Messages Using Buddy Lists Updating Your Presence SettingsSelect Features Presence My Status Managing Buddies Integrating With Microsoft Live Communications Server Select Features Presence Buddy Status Select Features Presence Buddy Status Privacy ListIntegrating With Microsoft Lync Server Adding Buddies Broadcasting Messages Using Push-to-Talk and Group Paging Push-to-Talk ModeSending PTT Broadcasts Press the Talk soft key to select a channel to broadcast onPolycom SoundPoint IP 450 User Guide Receiving PTT Broadcasts When You’re Not in an Active Call Receiving PTT BroadcastsReceiving PTT Broadcasts During Active Calls Ending PTT Broadcasts Updating Channel Subscriptions Group Paging Mode Sending PagesReceiving Pages Receiving Pages When You’re Not in an Active Call Receiving Pages During Active CallsChanging Where Pages are Played Accessing Features with Your Login Credentials Updating Your Phone’s Configuration Restarting Your PhoneSelect Settings Basic Restart Phone Customizing Your Phone Changing the Time and Date DisplayChanging the Backlight Changing the Backlight BrightnessTo modify the backlight intensity Changing the Backlight Timeout Select Backlight Idle IntensitySelect Maximum Intensity Select Settings Basic Backlight Timeout Select Settings Basic Ring TypeChanging the Ring Type Changing the Audible Ringer Select Settings Basic Preferences Audible RingerSelect Settings Basic Preferences Language Changing the LanguageSelect Settings Basic Preferences Backgrounds Changing the Background PictureSelect Background Prioritize Background Select Settings Basic Preferences Label Color Changing the Soft Key Label ColorAdjusting the Volume Muting the MicrophonePolycom SoundPoint IP 450 User Guide Troubleshooting Your Phone Power and Startup Symptom Problem Corrective ActionControls Then select Status NetworkAccess to Screens and Systems Lines Line Information. FromCalling Symptom Problem Corrective Action Displays Brightness onTesting Phone Hardware AudioProductivity Suite To test your phone hardware Polycom SoundPoint IP 450 User Guide Polycom UC Software Menu System Page Polycom UC Software Menu System Page Service Agreements Governing LawPolycom Limited Warranty and Limitation Liability Warranty ExclusiveExclusions Class B Digital Device or Peripheral Safety and Compliance Part 15 FCC RulesInstallation Instructions ModificationsSafety and Compliance CE and Vcci Mark Russian Compliance SoundPoint IPUse of Voice Compression through the Pstn Echo cancellationUse of IP Networks through the Pstn AustraliaUser Guide for the SoundPoint IP 450 Desktop Phone End User License Agreement for Polycom Software Support Services Limitation of Liability Corporate Headquarters Israel OfficeNetherlands Office

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