Polycom 2490 manual Troubleshooting

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► Check that the telephone cable from the interface module is connected to the digital PBX line.
► If the volume is turned all the way down, increase the volume with the Volume buttons.
building. Move the SoundStation2 Avaya away from the lights or replace the florescent bulbs.
Some buttons may not be recognized if you press them too quickly.

Troubleshooting

No Dial Tone

The telephone cable must be plugged into a digital telephone jack. If the dial tone is not heard, verify the following:

► Check that the console is opera- tional.

Does Not Ring

Check that the ringer is not turned off.

See “Ring Type”, page 12.

Flickering LCD

If your screen appears to flicker, it may be because you are using a cer- tain type of florescent lighting in your

Keypad Input Doesn’t Register

This could happen if you enter infor- mation too quickly. Press the alphanu- meric buttons slowly.

Muffled or “in a well” Reception

This is caused by highly reverberant rooms and people speaking too far from the microphone.

►Speak closer to the console so that the microphones pick up your speech more accurately.

►Add more sound absorbency to the room.

SoundStation2 Avaya User Guide - 22

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Contents User Guide Administrator Guide Important Safety Instructions Table of Contents Diagnostics Administrative Setup OverviewSpecifications and Warranty Information Thank You OverviewParts List Network CableSetting up SoundStation2 Avaya System CompatibilityReady Features Answering a Call Using SoundStation2 AvayaPlacing a Call Ending a CallCall Mute Call TimerCall Hold RedialSpeaker Volume Adjustment Ringer Volume AdjustmentDial Tone Volume Adjustment Display ContrastRing Type BacklightLanguage Special Audio Mode Conferencing using the buttonBridge Soft Key Ready Phone BookAdding an entry View System Information Using the Definity Phone Auxiliary Audio PortConferencing using the Definity phone Troubleshooting For Best Performance LCD Messages What it means What you will seeSoundStation2 Avaya Administrator Guide Administrative Setup Overview LocationPasscode Not AssignedPress the Menu button , choose Admin Setup and press Location InformationConference Room B Diagnostics MICRestore Defaults To return to the Diagnostics submenuSpecifications and Warranty Information Limited Warranty and Limitation of Liability Limited WarrantyService Agreements FCC Rules Canadian Department of Communications Notice
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