Polycom IP 330, IP 320 manual Duration and destination

Page 45

Using the Basic Features of Your SoundPoint IP 330/320 Phone

•Multiple Line Keys per line

	If your phone is configured with multiple call appearances, refer to Using
	Multiple Call Appearances on page 4-3for instructions on how to answer a
	call.
Note
Note	Incoming calls may be ignored by pressing the Reject soft key (for private lines) or
	the Ignore soft key (for private and shared lines).
	When your SoundPoint IP 330/320 phone is configured for silent ring, press the
	ringing Line key or the Answer soft key to answer the call. If your handset is off
	hook, the call is routed to the handset. If your handset is on hook, the call is routed
	to the speaker.

	Answering When Not in Another Call
	In all cases, the active call will appear on the graphic display showing call
	duration and destination.
	To answer a call using the handset:
	¾ Pick up the handset.
	To answer a call using Hands-Free Speakerphone mode:
Note
Note	If “Handsfree mode disabled” appears on the graphic display after you press the
	speakerphone key, your system administrator has disabled the speakerphone on
	your phone.

¾Do one of the following steps:

—Press .

— With the handset on-hook, press

opposite the incoming

call (where the line status indicator is flashing green).

—Press the Answer soft key.

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Contents User Guide for the SoundPoint IP 330/320 Phone Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Troubleshooting Your SoundPoint IP 330/320 Phone Using the Basic Features of Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting the Handset and Optional Headset Connecting Network and Power SourceHandset Headset Attaching the BaseTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Before You Use Your SoundPoint IP 330/320 Phone HookswitchIdle display unless an edit session is in progress Entry modes Customizing Your SoundPoint IP 330/320 Phone Configuring Basic Settings Then select Settings BasicAppearance of Time and Date Select Settings Basic Contrast Headset Memory ModeSelect Settings Basic Preferences Headset Headset Memory Display ContrastHeadset Hookswitch Select Settings Basic Preferences Language Select Settings Basic Ring TypeRing Type Language SupportDirectory Search Select Settings Basic Preferences Directory searchManaging Call Lists Adding Contacts Managing ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Add Contacts From Corporate Directory Editing Contacts Deleting Contacts Searching For a Contact Placing a Call to a ContactSystem administrator Managing Incoming Calls Distinguishing CallsRejecting Calls Diverting Calls Supporting Multiple Lines System CustomizationsSupporting Shared Lines Supporting Multiple Line Keys Per LineUser Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call Duration and destination Press To put the original call on hold Reject Ending a CallMuting the Microphone Adjusting the VolumeRedialing a Number Putting a Call on HoldCall the first party Setting Up a ConferencePress Conf soft key to create a new call To transfer a call on Transferring a CallForwarding Calls Select Features Forward Not disturb again Enabling Do Not DisturbAssigning Speed Dial Indexes Features Speed DialTo assign a new speed dial key Select Features Using Voice MailUser Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Select Features ACD Agent Availabilit Using Multiple Call AppearancesUser Guide SoundPoint IP 330/320 Select Features Presence My Status Using Buddy ListsPresence Managing BuddiesTo add or delete a contact from your buddy list Select Features Presence Buddy Status Select Features Presence Privacy ListIntegrating With Microsoft Live Communications Server Restarting Your Phone Press , then select Settings Advanced Restart Phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Symptom Problem Corrective Action Power and StartupControls To Restarting Your Phone on Access to Screens and SystemsCalling Check same status of handset Your Phone on DisplaysAudio Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index

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