Polycom IP 320, IP 330 manual Power and Startup, Symptom Problem Corrective Action

Page 70

User Guide SoundPoint IP 330/320

Power and Startup

Symptom	Problem	Corrective Action

There are power issues.	The SoundPoint IP 330/320	Do one of the following steps:
	phone has no power.	• Verify that no lights appear on the unit
		when it is powered up.
		• Check if the phone is properly plugged
		into a functional AC outlet.
		• Make sure that the phone isn't
		plugged into a plug controlled by a
		light switch that is off.
		• If plugged into a power strip, try
		plugging directly into a wall outlet
		instead.
		• Try the phone in another room where
		the electricity is known to be working
		on a particular outlet.

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Contents User Guide for the SoundPoint IP 330/320 Phone Trademark Information About This Guide User Guide SoundPoint IP 330/320 Contents Using the Basic Features of Your SoundPoint IP 330/320 Phone Troubleshooting Your SoundPoint IP 330/320 PhoneContents User Guide SoundPoint IP 330/320 Viii Getting Started with Your SoundPoint IP 330/320 Phone Parts List Assembling Your SoundPoint IP 330/320 Phone Connecting Network and Power Source Connecting the Handset and Optional HeadsetAttaching the Base Handset HeadsetTo attach the base as a desk mount To attach the base as a wall mount Features of Your SoundPoint IP 330/320 Phone Line Keys Hookswitch Before You Use Your SoundPoint IP 330/320 PhoneIdle display unless an edit session is in progress Entry modes Customizing Your SoundPoint IP 330/320 Phone Then select Settings Basic Configuring Basic SettingsAppearance of Time and Date Select Settings Basic Preferences Headset Headset Memory Headset Memory ModeSelect Settings Basic Contrast Display ContrastHeadset Hookswitch Ring Type Select Settings Basic Ring TypeSelect Settings Basic Preferences Language Language SupportSelect Settings Basic Preferences Directory search Directory SearchManaging Call Lists Managing Contacts Adding ContactsCustomizing Your SoundPoint IP 330/320 Phone Adding Contacts From Call Lists Add Contacts From Corporate Directory Editing Contacts Deleting Contacts Placing a Call to a Contact Searching For a ContactSystem administrator Distinguishing Calls Managing Incoming CallsRejecting Calls Diverting Calls System Customizations Supporting Multiple LinesSupporting Multiple Line Keys Per Line Supporting Shared LinesUser Guide SoundPoint IP 330/320 Using the Basic Features of Your SoundPoint IP 330/320 Phone Placing a Call Do the following steps in any order Answering a Call Duration and destination Press To put the original call on hold Ending a Call RejectRedialing a Number Adjusting the VolumeMuting the Microphone Putting a Call on HoldSetting Up a Conference Call the first partyPress Conf soft key to create a new call Transferring a Call To transfer a call onForwarding Calls Select Features Forward Enabling Do Not Disturb Not disturb againFeatures Speed Dial Assigning Speed Dial IndexesTo assign a new speed dial key Using Voice Mail Select FeaturesUser Guide SoundPoint IP 330/320 Using Automatic Call Distribution Select Features ACD Login/Logout Using Multiple Call Appearances Select Features ACD Agent AvailabilitUser Guide SoundPoint IP 330/320 Presence Using Buddy ListsSelect Features Presence My Status Managing BuddiesTo add or delete a contact from your buddy list Select Features Presence Privacy List Select Features Presence Buddy StatusIntegrating With Microsoft Live Communications Server Restarting Your Phone Press , then select Settings Advanced Restart Phone User Guide SoundPoint IP 330/320 Troubleshooting Your SoundPoint IP 330/320 Phone Power and Startup Symptom Problem Corrective ActionControls Access to Screens and Systems To Restarting Your Phone onCalling Check same status of handset Displays Your Phone onAudio Regulatory Notices Polycom Limited Warranty and Limitation Liability CE and Vcci Mark User Guide SoundPoint IP 330/320 Regulatory Notices Index User Guide SoundPoint IP 330/320 Index User Guide SoundPoint IP 330/320 Index

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