Polycom IP 500 manual Answering a Call, Call Hold, Microphone Mute

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DoNotDisturb

Answering a Call

Using the Handset:

Pick up the handset.

The active call will appear on the display showing call duration and destination.

Using Handsfree Speakerphone Mode:

With the handset on hook, pressing

or the line key () opposite the incoming call will answer in Handsfree Speakerphone Mode.

Using the Headset:

Incoming calls may be ignored by pressing the

EndCall soft key or . This will cancel ringing on the telephone and transfer the caller to Voice Mail (if supported).

Pressing

or the line key (

)

 

 

will answer the call through an option-

 

 

ally connected headset.

 

 

 

 

 

 

If on an active call on a telephone with

Pressing Answer will also answer the

multiple lines, pressing the Answer soft

call in the previously connected mode.

key places the previous active call on

 

 

 

hold to answer the new incoming call.

 

 

 

 

 

 

 

 

 

 

 

 

Call Hold

During a call, press Hold or the Hold soft key. The call will be placed on hold and indicated on the display. The remote party will also see a “Held” call on their telephone display. Press Hold again or the Resume soft key to retrieve the call.

If multiple calls are on hold, use the line keys on the left of the display to select a call then press the Resume soft key or line key again to retrieve the call.

Microphone Mute

While on a call, press . The LED on the telephone lights up and a flashing micro- phone on the display indicates that the other party (parties) cannot hear you.

Microphone Mute applies to all modes: handset, headset, and handsfree. You can still hear all other parties while Mute is enabled.

To turn off Microphone Mute, press again.

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Contents Del MenuContents Part 15 Rules Parts List IntroductionAC Power Option Installing SoundPoint IP 500 SIPConnecting Network and Power Source In-Line Power OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions Key DescriptionUsing Handsfree Speakerphone Mode Using SoundPoint IP 500 SIPUsing the Handset Using the HeadsetCall Hold Answering a CallMicrophone Mute Transferring a Call Call TimerLocal Conferencing Ending a CallVoice Mail Volume AdjustmentCall Forwarding Do Not DisturbRing Type Headset Auto ModeDisplay Contrast See also Distinctive Ringing / Call TreatmentCall Lists Local DirectorySpeed Dial EditMultiple Call Appearances Multiple LinesEndCall Voice and Text Messaging Select Message Center*,†Distinctive Ringing / Call Treatment Presence / Status / Buddy ListsInstant Messaging Phone RebootMultilingual Support Localization Troubleshooting Display shows Network Link is Down Safety and ComplianceInstallation Instructions Class B Digital Device or PeripheralIndustry Canada IC Polycom Limited Warranty and Limitation LiabilityPlug Acts as Disconnect Device CE and Vcci MarkExclusions Warranty ExclusiveService Agreements Limitations of LiabilityGoverning Law DisclaimerCopyright Notice For information, visit Polycom, Inc Barber Lane Milpitas, CA
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