Polycom IP 500 manual Multiple Lines, Multiple Call Appearances, EndCall

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Multiple Lines

SoundPoint IP 500 SIP can display up to three lines, each associated with their own line key to the left of the screen. Lines can be config- ured for local Directory Numbers (DNs), such as your main extension and a private line or for Speed Dial shortcuts on outbound dialing.

Typically, the top-most line key is reserved for the principle DN of the telephone. Depend- ing on how your telephone is configured, the display could resemble one of the screens show here:

Contact your System Administrator or consult the Administrator Guide SoundPoint IP SIP to change the appearance of the line labels.

Directories

Directories

Multiple Call Appearances

Each line configured on the SoundPoint IP 500 SIP telephone can have two call appearances. This is very useful if the user is on one call and needs to act upon another incoming call on the same line. In the example shown, local user 9301 is in an out- bound call with 9304. The second diagram now shows an incoming call from extension 9305. Soft key labels update the display to enable the user to:

1.Answer this incoming call, the first call is automatically placed on Hold.

2.Ignore the incoming call (press

EndCall).

3.Forward the incoming call to another extension.

Answering the incoming call places the original call on Hold and refreshes the soft key labels as indicated (last illustration).

User can also place another outbound call

on the same first line. Press the Hold soft key during the first call and press NewCall to

obtain dial tone for a second call.

Directories

Directories

Directories

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Contents Del MenuContents Part 15 Rules Parts List IntroductionInstalling SoundPoint IP 500 SIP Connecting Network and Power SourceAC Power Option In-Line Power OptionConnecting the Handset and Optional Headset Attaching the BaseFeatures Key Descriptions Key DescriptionUsing SoundPoint IP 500 SIP Using the HandsetUsing Handsfree Speakerphone Mode Using the HeadsetCall Hold Answering a CallMicrophone Mute Call Timer Local ConferencingTransferring a Call Ending a CallVolume Adjustment Call ForwardingVoice Mail Do Not DisturbHeadset Auto Mode Display ContrastRing Type See also Distinctive Ringing / Call TreatmentCall Lists Local DirectorySpeed Dial EditMultiple Call Appearances Multiple LinesEndCall Voice and Text Messaging Select Message Center*,†Distinctive Ringing / Call Treatment Presence / Status / Buddy ListsInstant Messaging Phone RebootMultilingual Support Localization Troubleshooting Safety and Compliance Installation InstructionsDisplay shows Network Link is Down Class B Digital Device or PeripheralPolycom Limited Warranty and Limitation Liability Plug Acts as Disconnect DeviceIndustry Canada IC CE and Vcci MarkWarranty Exclusive Service AgreementsExclusions Limitations of LiabilityGoverning Law DisclaimerCopyright Notice For information, visit Polycom, Inc Barber Lane Milpitas, CA
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