Polycom RMX 2000 manual First Entry Configuration, Procedure 1 Product Registration

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Chapter 2-First Time Installation and Configuration

First Entry Configuration

Hardware

Installation

and

Setup

Gather Network

Equipment

and

Address Info

First Entry

Configuration

There are four procedures necessary for setup of the new RMX. It is important that they are performed in the following sequence:

1Product Registration.

2Modifying the Factory Default Management Network Settings.

3First-time Power-up and connection to MCU.

4Modifying the Default IP Service Settings (Fast Configuration Wizard).

Procedure 1: Product Registration

Before the RMX can be configured and used, it is necessary to register the product and obtain a Product Activation Key.

During first-time power-up, a dialog box appears requesting you to enter a Product Activation Key.

Obtain the Product Activation Key

1Access the Support Page of the Polycom website: www.polycom.com/support

2In the Resource Center section, click the Register Your Product link.

3If required, select New User Account or enter your User ID and Password and then click Sign In.

4Follow the on-screen instructions for Product Registration and Product Activation. (The RMX’s serial number is on a sticker on the back of the unit, if needed.)

5Write down the Product Activation Key or copy/paste it for later use.

2-6

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Contents RMX Getting Started Guide Version Catalog No. DOC2159A Version Regulatory Notices Chinese Communication Certificate Table of Contents Basic Operation Iii Table of Contents System Overview RMX1Multipoint Video Conferencing using an Polycom RMX Dynamic Continuous Presence RMX Main FeaturesVideo Display Multiple Switching Modes 239 / People+ContentStandard Definition SD High Definition HDIVR-Enabled Conferencing Entry QueueConferencing Capabilities and Options On Demand ConferencingConference Management and Monitoring Features Connection MethodsHardware Installation and Setup Hardware Installation and SetupFirst Entry Configuration Mounting the RMX in a RackFirst Time Installation and Configuration Connecting Cables IP Services Default IP Service Conferencing ServiceParameter Factory Default Local Network Settings Gather Network Equipment and Address InformationParameter Factory Default Local Network Settings Obtain the Product Activation Key First Entry ConfigurationProcedure 1 Product Registration Management Network Definition Modifying the USB key settingsTo modify the USB key settings Procedure 3 First-time Power-up and Connection to MCU To power-up for the first time using the USB keyProcedure 4 Modifying the Default IP Service Settings Fast Configuration Wizard Field DescriptionEnter the required Routes information in the dialog box Select the Network Type H.323, SIP or H.323 & SIPPrimary Gatekeeper Field Description Aliases 5Fast Configuration Wizard SIP Server Flag Description / Default First Time Installation and Configuration Name RMX’s Default Conferencing SettingsEntity Description Customizing the RMX’s Default Conferencing Settings Polycom RMX 2000 Getting Started Guide First Time Installation and Configuration Basic Operation Starting the RMXRMX Screen Components To start RMXAdministrator’s view is show below Viewing and System Permissions Conference List ListSystem Alerts RMX ManagementStatus Bar MCU State Participant AlertsPort Usage Gauge Address Book To adjust column width Customizing the Main ScreenDisplaying and Hiding the Address Book To re-size a paneTo change the order of columns in a pane To switch between Toolbar and List ViewsCustomizing the RMX Management Pane List View New position of the Networks icon To start a conference from the Conference pane Starting a ConferenceStarting a Conference from the Conference Pane General Tab Define the following parametersField Description Participants Tab Click ParticipantsField / Button Description URLTo add participants from the Address Book Using Drag & Drop to add Participants from the Address Book Info TabTo drag & drop participants into the Participants List To add information to the conferenceInformation tab opens Enter the following information Connecting to a Conference For example Dial-in H.323 ParticipantsDial-in SIP Participants Conference Access Via an Entry Queue ParticipantsSIP Participants Endpoint Names in the Video Layout To change the Display Name Using the buttons in the toolbars Monitoring On Going ConferencesMonitoring and Operations Methods Operation SelectionConference Level Monitoring Displays conference name and type of conference To monitor a conference Participant Level Monitoring Participant Connection MonitoringLecturer and Chairperson The participant is Content sharing permission.The Content token can Operations Performed During On Going Conferences Conference Level operationsChanging the Duration of a Conference To extend a conference manuallyTo change the video layout of a conference Changing the Video Layout of a ConferenceTo terminate a conference manually Video Forcing Video Forcing GuidelinesTo video force a participant to a window Menu Button Description Option To cancel Video Forcing for a windowParticipant Level Operations Still receives conference video.The Suspend Video See Video Forcing Guidelines on To change a participant Video Layout Personal Layout ControlPersonal Layout Control With the RMX Web Client Personal Layout Control With Click&View To change Personal Layout with Click&ViewBasic Operation Conference Control Using Dtmf Codes Operation Dtmf String Permission Appendix a Abbreviation Explanation TermDtmf To IP addresses and provides bandwidth management Ldap SIP Appendix A-Glossary
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RMX 2000 specifications

The Polycom RMX 2000 is a robust, high-performance multimedia conferencing bridge designed to enhance collaboration in organizations of all sizes. With its advanced capabilities, the RMX 2000 provides a seamless experience for video, voice, and content sharing, ensuring that businesses can communicate effectively in today's fast-paced environment.

One of the RMX 2000's standout features is its ability to support a diverse range of communication protocols and standards, which allows for easy integration into existing systems. This versatility means that users can connect from various devices—whether it’s a dedicated video conferencing endpoint, a personal computer, or a mobile device—ensuring that everyone can join meetings without compatibility issues.

The RMX 2000 accommodates a large number of concurrent participants, making it ideal for large-scale meetings and events. It supports up to 144 participants in a single conference, with the ability to expand as needed through additional licenses or system configuration. This scalability is crucial for organizations that require a conferencing solution that can grow with their needs.

In terms of video quality, the RMX 2000 leverages advanced technologies such as HD Voice and 1080p video. This ensures that all participants experience clear, lifelike communication, reducing the fatigue often associated with long meetings. Furthermore, the RMX 2000 supports content sharing capabilities, allowing users to share presentations, documents, and other visual aids in real-time, further enhancing collaboration.

The system boasts robust management and monitoring tools that allow IT administrators to efficiently oversee conference activities. With intuitive interfaces and reporting features, administrators can track usage, manage resources, and ensure that quality of service (QoS) standards are maintained.

Security is also paramount in the RMX 2000, which includes features like encryption and secure access controls to protect sensitive communications. This is particularly important for organizations operating in regulated industries.

Overall, the Polycom RMX 2000 stands out as a versatile and powerful conferencing solution. Its combination of scalability, high-quality audio and video, and comprehensive management tools makes it an excellent choice for organizations looking to improve their communication infrastructure and foster collaboration across teams. With its emphasis on user experience and security, the RMX 2000 is well-equipped to meet the demands of today’s dynamic business environment.
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