Polycom RMX 2000 manual Customizing the RMX’s Default Conferencing Settings

Page 32

Chapter 2-First Time Installation and Configuration

Table 2-7Conferencing Entities (Continued)

Entity

Description

 

 

 

 

Entry Queue

Name:

ID

 

DefaultEQ

1000

 

A single dial Routing Lobby for all conferences (optional).

 

A default Entry Queue called DefaultEQ is provided for

 

routing calls from undefined participants to conferences. It

 

uses Entry Queue IVR Service called RMX EQ Service.

 

 

Entry Queue

Name: Entry Queue IVR Service

Service

Includes all the voice messages and video slides used to

 

guide participants though their connection process and

 

route them to their destination conference.

 

Entry Queue IVR Service is the default IVR Service

 

provided for the default Entry Queue.

 

The Entry Queue is also set to Ad Hoc conferencing

 

which allows participants to start new conferences without

 

prior definition by entering a Conference ID that is not

 

used by any on going conference currently running on the

 

MCU, or Meeting Room.

 

The default Welcome Slide displayed at the participants

 

endpoint lists the default Meeting Rooms. The participant

 

can select on of these Meeting Rooms or enter another ID

 

to start a new conference.

 

 

 

Customizing the RMX’s Default Conferencing Settings

You can customize the conferencing entities to your organization’s requirements:

•To customize the Voice Prompts and Video Slides to different organizations, users, languages etc. – first record the required messages and create the video slides and then create the appropriate conference IVR Service or Entry Queue IVR Service.

These services must be assigned to the appropriate conference profile or Entry Queue.

For more details about IVR Services, see the RMX 2000 Administrator’s Guide, "IVR Services” on page 9-1.

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Contents RMX Getting Started Guide Version Catalog No. DOC2159A Version Regulatory Notices Chinese Communication Certificate Table of Contents Basic Operation Iii Table of Contents System Overview RMX1Multipoint Video Conferencing using an Polycom RMX Dynamic Continuous Presence RMX Main FeaturesVideo Display Multiple Switching Modes 239 / People+ContentStandard Definition SD High Definition HDIVR-Enabled Conferencing Entry QueueConferencing Capabilities and Options On Demand ConferencingConference Management and Monitoring Features Connection MethodsHardware Installation and Setup Hardware Installation and SetupFirst Entry Configuration Mounting the RMX in a RackFirst Time Installation and Configuration Connecting Cables IP Services Default IP Service Conferencing ServiceParameter Factory Default Local Network Settings Gather Network Equipment and Address InformationParameter Factory Default Local Network Settings Obtain the Product Activation Key First Entry ConfigurationProcedure 1 Product Registration Management Network Definition Modifying the USB key settingsTo modify the USB key settings Procedure 3 First-time Power-up and Connection to MCU To power-up for the first time using the USB keyProcedure 4 Modifying the Default IP Service Settings Fast Configuration Wizard Field DescriptionEnter the required Routes information in the dialog box Select the Network Type H.323, SIP or H.323 & SIPPrimary Gatekeeper Field Description Aliases 5Fast Configuration Wizard SIP Server Flag Description / Default First Time Installation and Configuration Name RMX’s Default Conferencing SettingsEntity Description Customizing the RMX’s Default Conferencing Settings Polycom RMX 2000 Getting Started Guide First Time Installation and Configuration Basic Operation Starting the RMXRMX Screen Components To start RMXAdministrator’s view is show below Viewing and System Permissions Conference List ListSystem Alerts RMX ManagementStatus Bar MCU State Participant AlertsPort Usage Gauge Address Book To adjust column width Customizing the Main ScreenDisplaying and Hiding the Address Book To re-size a paneTo change the order of columns in a pane To switch between Toolbar and List ViewsCustomizing the RMX Management Pane List View New position of the Networks icon To start a conference from the Conference pane Starting a ConferenceStarting a Conference from the Conference Pane General Tab Define the following parametersField Description Participants Tab Click ParticipantsField / Button Description URLTo add participants from the Address Book Using Drag & Drop to add Participants from the Address Book Info TabTo drag & drop participants into the Participants List To add information to the conferenceInformation tab opens Enter the following information Connecting to a Conference For example Dial-in H.323 ParticipantsDial-in SIP Participants Conference Access Via an Entry Queue ParticipantsSIP Participants Endpoint Names in the Video Layout To change the Display Name Using the buttons in the toolbars Monitoring On Going ConferencesMonitoring and Operations Methods Operation SelectionConference Level Monitoring Displays conference name and type of conference To monitor a conference Participant Level Monitoring Participant Connection MonitoringLecturer and Chairperson The participant is Content sharing permission.The Content token can Operations Performed During On Going Conferences Conference Level operationsChanging the Duration of a Conference To extend a conference manuallyTo change the video layout of a conference Changing the Video Layout of a ConferenceTo terminate a conference manually Video Forcing Video Forcing GuidelinesTo video force a participant to a window Menu Button Description Option To cancel Video Forcing for a windowParticipant Level Operations Still receives conference video.The Suspend Video See Video Forcing Guidelines on To change a participant Video Layout Personal Layout ControlPersonal Layout Control With the RMX Web Client Personal Layout Control With Click&View To change Personal Layout with Click&ViewBasic Operation Conference Control Using Dtmf Codes Operation Dtmf String Permission Appendix a Abbreviation Explanation TermDtmf To IP addresses and provides bandwidth management Ldap SIP Appendix A-Glossary
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RMX 2000 specifications

The Polycom RMX 2000 is a robust, high-performance multimedia conferencing bridge designed to enhance collaboration in organizations of all sizes. With its advanced capabilities, the RMX 2000 provides a seamless experience for video, voice, and content sharing, ensuring that businesses can communicate effectively in today's fast-paced environment.

One of the RMX 2000's standout features is its ability to support a diverse range of communication protocols and standards, which allows for easy integration into existing systems. This versatility means that users can connect from various devices—whether it’s a dedicated video conferencing endpoint, a personal computer, or a mobile device—ensuring that everyone can join meetings without compatibility issues.

The RMX 2000 accommodates a large number of concurrent participants, making it ideal for large-scale meetings and events. It supports up to 144 participants in a single conference, with the ability to expand as needed through additional licenses or system configuration. This scalability is crucial for organizations that require a conferencing solution that can grow with their needs.

In terms of video quality, the RMX 2000 leverages advanced technologies such as HD Voice and 1080p video. This ensures that all participants experience clear, lifelike communication, reducing the fatigue often associated with long meetings. Furthermore, the RMX 2000 supports content sharing capabilities, allowing users to share presentations, documents, and other visual aids in real-time, further enhancing collaboration.

The system boasts robust management and monitoring tools that allow IT administrators to efficiently oversee conference activities. With intuitive interfaces and reporting features, administrators can track usage, manage resources, and ensure that quality of service (QoS) standards are maintained.

Security is also paramount in the RMX 2000, which includes features like encryption and secure access controls to protect sensitive communications. This is particularly important for organizations operating in regulated industries.

Overall, the Polycom RMX 2000 stands out as a versatile and powerful conferencing solution. Its combination of scalability, high-quality audio and video, and comprehensive management tools makes it an excellent choice for organizations looking to improve their communication infrastructure and foster collaboration across teams. With its emphasis on user experience and security, the RMX 2000 is well-equipped to meet the demands of today’s dynamic business environment.
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