Polycom RMX 2000 manual Basic Operation

Page 6

Table of Contents

Fast Configuration Wizard

2-10

RMX’s Default Conferencing Settings

2-17

Customizing the RMX’s Default Conferencing Settings

2-18

Basic Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1

Starting the RMX

3-1

RMX Screen Components

3-2

Viewing and System Permissions

3-4

Conference List

3-5

List

3-5

RMX Management

3-6

Status Bar

3-6

System Alerts

3-6

Participant Alerts

3-7

Address Book

3-8

Displaying and Hiding the Address Book

3-9

Customizing the Main Screen

3-9

Customizing the RMX Management Pane

3-10

Starting a Conference

3-12

Starting a Conference from the Conference Pane

3-12

General Tab

3-13

Participants Tab

3-15

Connecting to a Conference

3-20

Dial-in H.323 Participants

3-21

Dial-in SIP Participants

3-21

Conference Access Via an Entry Queue

3-22

H.323 Participants

3-22

SIP Participants

3-23

Endpoint Names in the Video Layout

3-24

Monitoring On Going Conferences

3-26

Monitoring and Operations Methods

3-26

Operation Selection

3-26

Conference Level Monitoring

3-27

Participant Level Monitoring

3-30

Participant Connection Monitoring

3-30

Operations Performed During On Going Conferences

3-33

Conference Level operations

3-33

Changing the Duration of a Conference

3-33

ii

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Contents RMX Getting Started Guide Version Catalog No. DOC2159A Version Regulatory Notices Chinese Communication Certificate Table of Contents Basic Operation Iii Table of Contents System Overview RMX1Multipoint Video Conferencing using an Polycom RMX RMX Main Features Video DisplayDynamic Continuous Presence Standard Definition SD Multiple Switching Modes239 / People+Content High Definition HDConferencing Capabilities and Options IVR-Enabled ConferencingEntry Queue On Demand ConferencingConference Management and Monitoring Features Connection MethodsFirst Entry Configuration Hardware Installation and SetupHardware Installation and Setup Mounting the RMX in a RackFirst Time Installation and Configuration Connecting Cables Parameter Factory Default Local Network Settings IP ServicesDefault IP Service Conferencing Service Gather Network Equipment and Address InformationParameter Factory Default Local Network Settings First Entry Configuration Procedure 1 Product RegistrationObtain the Product Activation Key Modifying the USB key settings To modify the USB key settingsManagement Network Definition Procedure 3 First-time Power-up and Connection to MCU To power-up for the first time using the USB keyProcedure 4 Modifying the Default IP Service Settings Fast Configuration Wizard Field DescriptionEnter the required Routes information in the dialog box Select the Network Type H.323, SIP or H.323 & SIPPrimary Gatekeeper Field Description Aliases 5Fast Configuration Wizard SIP Server Flag Description / Default First Time Installation and Configuration RMX’s Default Conferencing Settings Entity DescriptionName Customizing the RMX’s Default Conferencing Settings Polycom RMX 2000 Getting Started Guide First Time Installation and Configuration Basic Operation Starting the RMXRMX Screen Components To start RMXAdministrator’s view is show below Viewing and System Permissions Conference List ListRMX Management Status BarSystem Alerts Participant Alerts Port Usage GaugeMCU State Address Book Displaying and Hiding the Address Book To adjust column widthCustomizing the Main Screen To re-size a paneTo switch between Toolbar and List Views Customizing the RMX Management PaneTo change the order of columns in a pane List View New position of the Networks icon Starting a Conference Starting a Conference from the Conference PaneTo start a conference from the Conference pane General Tab Define the following parametersField Description Participants Tab Click ParticipantsField / Button Description URLTo add participants from the Address Book To drag & drop participants into the Participants List Using Drag & Drop to add Participants from the Address BookInfo Tab To add information to the conferenceInformation tab opens Enter the following information Connecting to a Conference Dial-in H.323 Participants Dial-in SIP ParticipantsFor example Conference Access Via an Entry Queue ParticipantsSIP Participants Endpoint Names in the Video Layout To change the Display Name Monitoring and Operations Methods Using the buttons in the toolbarsMonitoring On Going Conferences Operation SelectionConference Level Monitoring Displays conference name and type of conference To monitor a conference Participant Level Monitoring Participant Connection MonitoringLecturer and Chairperson The participant is Content sharing permission.The Content token can Changing the Duration of a Conference Operations Performed During On Going ConferencesConference Level operations To extend a conference manuallyChanging the Video Layout of a Conference To terminate a conference manuallyTo change the video layout of a conference Video Forcing Video Forcing GuidelinesTo video force a participant to a window To cancel Video Forcing for a window Participant Level OperationsMenu Button Description Option Still receives conference video.The Suspend Video See Video Forcing Guidelines on Personal Layout Control Personal Layout Control With the RMX Web ClientTo change a participant Video Layout Personal Layout Control With Click&View To change Personal Layout with Click&ViewBasic Operation Conference Control Using Dtmf Codes Operation Dtmf String Permission Appendix a Abbreviation Explanation TermDtmf To IP addresses and provides bandwidth management Ldap SIP Appendix A-Glossary
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RMX 2000 specifications

The Polycom RMX 2000 is a robust, high-performance multimedia conferencing bridge designed to enhance collaboration in organizations of all sizes. With its advanced capabilities, the RMX 2000 provides a seamless experience for video, voice, and content sharing, ensuring that businesses can communicate effectively in today's fast-paced environment.

One of the RMX 2000's standout features is its ability to support a diverse range of communication protocols and standards, which allows for easy integration into existing systems. This versatility means that users can connect from various devices—whether it’s a dedicated video conferencing endpoint, a personal computer, or a mobile device—ensuring that everyone can join meetings without compatibility issues.

The RMX 2000 accommodates a large number of concurrent participants, making it ideal for large-scale meetings and events. It supports up to 144 participants in a single conference, with the ability to expand as needed through additional licenses or system configuration. This scalability is crucial for organizations that require a conferencing solution that can grow with their needs.

In terms of video quality, the RMX 2000 leverages advanced technologies such as HD Voice and 1080p video. This ensures that all participants experience clear, lifelike communication, reducing the fatigue often associated with long meetings. Furthermore, the RMX 2000 supports content sharing capabilities, allowing users to share presentations, documents, and other visual aids in real-time, further enhancing collaboration.

The system boasts robust management and monitoring tools that allow IT administrators to efficiently oversee conference activities. With intuitive interfaces and reporting features, administrators can track usage, manage resources, and ensure that quality of service (QoS) standards are maintained.

Security is also paramount in the RMX 2000, which includes features like encryption and secure access controls to protect sensitive communications. This is particularly important for organizations operating in regulated industries.

Overall, the Polycom RMX 2000 stands out as a versatile and powerful conferencing solution. Its combination of scalability, high-quality audio and video, and comprehensive management tools makes it an excellent choice for organizations looking to improve their communication infrastructure and foster collaboration across teams. With its emphasis on user experience and security, the RMX 2000 is well-equipped to meet the demands of today’s dynamic business environment.