Uniden WDECT 2345+1 owner manual Troubleshooting

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first. If these steps do not solve your problem, visit our website for further information (www.uniden.com.au or www.uniden.co.nz).

Symptom	Suggestion
The charge LED won't	• Make sure the AC adaptor is plugged into the charger and wall outlet.
illuminate when the handset	• Make sure the handset is properly seated in the cradle.
is placed in the cradle.	• Make sure the charging contacts on the handset are clean.
The audio sounds weak.	• Move the handset and/ or base away from metal objects or appliances and try
	again.
	• Make sure that you are not too far from the base.
	• Make sure that you are not too far from the base.
	• Make sure the line is not in use. If call is already using a line, you cannot use that line
	to make another outside call.
Can't make or receive calls.	• Check both ends of the base telephone line cord.
	• Make sure the AC adaptor is plugged into the base and wall outlet.
	• Disconnect the AC adaptor for a few minutes, and then reconnect it.
	• De- register the handset (see “De- register the Handset” on page 28) and register
	the handset (see “Register the Handset” on page 17).
	• If power is off see Telephone Line Test without power on page 11.
	• Make sure that you are not too far from the base.
The handset doesn't ring or	• Charge the batteries in the handset for 15- 20 hours by placing the handset on
	charging cradle.
receive a page.	• De- register the handset (see “De- register the Handset” on page 28) and register
	the handset (see “Register the Handset” on page 17).
During power failure, can't	• Make sure to use corded base handset to make or receive a call.
make or receive a call.	• Make sure that TEL line cord is connected firmly.
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