Philips CD196, CD191 user manual Frequently asked questions

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14Frequently asked questions

No signal bar is displayed on the screen.

•• The handset is out of range. Move it closer to the base station.

•• If the handset displays [Unregister], register your handset.

Tip

•• For further information, see the chapter 'Services', section 'Register the handsets'.

If I fail to register the additional handsets to the base station, what do I do?

Your base memory is full. Unregister the unused handsets and try again.

No dialing tone

•• Check your phone connections.

•• The handset is out of range. Move it closer to the base station.

No docking tone

•• The handset is not placed properly on the base station/charger.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

I cannot change the settings of my voice mail, what do I do?

The voice mail service is managed by your service provider but not the phone itself. Contact your service provider to change the settings.

The handset on the charger does not charge.

•• Make sure the batteries are inserted correctly.

•• Make sure the handset is placed properly on the charger.The battery icon animates when charging.

•• Make sure the docking tone setting is turned on.When the handset is placed correctly on the charger, you can hear a docking tone.

•• The charging contacts are dirty. Disconnect the power supply first and clean the contacts with a damp cloth.

•• Batteries are defective. Purchase new ones from your dealer.

No display

•• Make sure the batteries are charged.

•• Make sure there is power and the phone is connected.

Bad audio (crackles, echo, etc.)

•• The handset is nearly out of range. Move it closer to the base station.

•• The phone receives interference from the nearby electrical appliances. Move the base station away from them.

•• The phone is at a location with thick walls. Move the base away from them.

The handset does not ring.

Make sure the handset ringtone is turned on. The caller ID does not display.

•• The service is not activated. Check with your service provider.

•• The caller's information is withheld or unavailable.

Note

•• If the above solutions do not help, disconnect the power supply from both the handset and base station. Try again after 1 minute.

EN 35

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Contents CD191 CD196 Contents Frequently asked questions Appendix Important safety instructions What is in the box Your phoneOverview of the phone Overview of the base stationDisplay icons There are more digits on the right. Press REDIAL/C to read Install the handset Get startedConnect the base station Change the remote access PIN code Set the country/languageSet the date and time Check the battery level What is standby mode?Charge the handset Check the signal strength Switch the handset on or offCalls Make a callEnd a call Answer a callAdjust the earpiece/speaker volume Switch between two callsMute the microphone Turn the speaker on or offMake a conference call with the external callers Text and numbers Enter text and numbersPhonebook Edit a record Delete a recordDelete all records Call log Delete all call records Redial list View the redial recordsRedial a call Delete a redial recordPhone settings Sound settingsName the handset Set the date and time22 EN Services Auto conferenceManage the carrier code Manage the area codeNetwork type Auto prefixSelect the recall duration Deactivate auto removal of the area codeDial mode Set the dial modeRegister the handsets Unregister the handsetsRestore default settings Set the answer mode Turn the answering machine on or offSet the answering machine language Through the baseRestore the default announcement AnnouncementsIncoming messages ICM Record an announcementSet the ring delay Listen to the incoming messagesDelete an incoming message Delete all old incoming messagesRemote access Activate/deactivate the remote accessAccess the answering machine remotely Change the PIN codeBehavior of the LED display on the base station LEDTechnical data Declaration of conformity Compliance with EMFDisposal of your old product and batteries Page Frequently asked questions Appendix Text and number input tablesPage 0168
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