Panasonic KX-TGC220, KX-TGC213, KX-TGC212, KX-TGC210, KX-TGC222 operating instructions Caller ID

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Useful Information

Caller ID

Problem

Caller information is not displayed.

Caller information is displayed late.

The caller list/incoming phone numbers are not edited automatically.

I cannot dial the phone number edited in the caller list.

Time on the unit has shifted.

The 2nd caller’s information is not displayed during an outside call.

Cause/solution

RYou must subscribe to Caller ID service. Contact your service provider/telephone company for details.

RIf your unit is connected to any additional telephone equipment such as a Caller ID box or cordless telephone line jack, plug the unit directly into the wall jack.

RIf you use a DSL/ADSL service, we recommend connecting a DSL/ADSL filter between the base unit and the telephone line jack. Contact your DSL/ADSL provider for details.

RThe name display service may not be available in some areas. Contact your service provider/telephone company for details.

ROther telephone equipment may be interfering with this unit. Disconnect the other equipment and try again.

RDepending on your service provider/telephone company, the unit may display the caller’s information at the 2nd ring or later.

RMove closer to the base unit.

RThe Caller ID number auto edit feature is turned off. Turn it on and try again (page 22).

RYou need to call back the edited number to activate Caller ID number auto edit.

RThe phone number you dialed might have been edited incorrectly (for example, the long distance “1” or the area code is missing). Edit the phone number with another pattern (page 27).

RIncorrect time information from incoming Caller ID changes the time. Set the time adjustment to “Manual” (off) (page 22).

RIn order to use Caller ID, call waiting, or Call Waiting Caller ID (CWID), you must first contact your service provider/telephone company and subscribe to the desired service.

After subscribing, you may need to contact your service provider/telephone company again to activate this specific service, even if you already subscribed to both Caller ID and Call Waiting with Caller ID services (CWID).

For assistance, please visit http://www.panasonic.com/help

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Contents Digital Cordless Phone Digital Cordless Answering SystemThank you for purchasing a Panasonic product Table of Contents Accessory information Supplied accessoriesModel composition Expanding your phone system Additional/replacement accessoriesAccessory item Order number Other informationFor your safety Base unit location/avoiding noise Important safety instructionsBattery For best performanceOther information EnvironmentRoutine care Specifications Setting up Battery installationConnections Battery level Battery chargingIntelligent eco mode During a power failureControls HandsetBase unit Voice guidance language Language settingsDisplay icons Display languageRecording your greeting message Other settingsDialing mode Date and timeAnswering calls Making callsUseful features during a call Intercom Making an intercom callAnswering an intercom call Adding phonebook entries PhonebookErasing entries GroupsFinding and calling from a phonebook entry Editing entriesErasing an entry Speed dialAdding phone numbers to speed dial keys Editing an entryPlay new msg Display menu tree and direct command code tableMenu list Answering device*1Manual Main menu Initial setting Settings Ring count *2 RingsAlarm Once Daily Off Time adjustment *2, *4 Caller ID autoManual Handset name Daily Off Time adjustment*2, *4 Caller ID autoVoice mail Store VM access#*2 Set date & time Date and time *2Off Registration Register handset Set tel line Set dial mode *2 PulseTone Set flash time *2, *8 900 ms Call sharing*2Changing the start and end time AlarmSilent mode Turning silent mode on/offBlocking incoming calls that have no phone number Setting the first ring for the call block listCall block Storing unwanted callersOperating additional units Other programmingRegistering a unit Changing the handset nameCaller list Using Caller ID serviceErasing all caller information Erasing selected caller informationMemory capacity including your greeting message Using a pre-recorded greeting messageAnswering system Greeting messagePlaying back the greeting message Using the base unitUsing the handset Listening to messagesVoice guidance Remote access codeUsing the answering system remotely Remote operationCall screening Answering system settingsRemote commands Turning on the answering system remotelyCaller’s recording time If your service provider/telephone company cannot do thisListening to voice mail messages Voice mail serviceStoring the voice mail VM access number Voice mail VM tone detectionWall mounting Charger only Error messages Cause/solutionDisplay message General use TroubleshootingBattery recharge ProblemMaking/answering calls, intercom Caller ID Answering system Voice mailNew Voice Mail is shown Liquid damage FCC and other information FCC RF Exposure Warning Compatible with Guía Rápida Española Guía Rápida Española Guía Rápida Española Guía Rápida Española Customer services Or, send your request by E-mail toYou may also contact us directly at Fax Only Parts Labor One 1 Year Warranty For United States and Puerto RicoLimited Warranty Coverage Mail-In Service--Online Online Repair RequestWhen you ship the product Limited Warranty Limits And ExclusionsIndex Page Page Page For your future reference Read troubleshooting page in the Operating Instructions