Panasonic KX-UT113, KX-UT133, KX-UT136 Troubleshooting, Common Issues and Solutions, General Use

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Appendix

Troubleshooting

Common Issues and Solutions

General Use

Issue

The display is blank.

The display is not shown well.

The unit is not performing properly.

Possible Cause & Solution

•The unit is not receiving power.

→The unit is not designed to function when there is a power failure. Make sure that the device supplying PoE is receiving power and that the Ethernet cable is properly connected. If an AC adaptor is connected, confirm that the AC adaptor is connected and receiving power.

•The display's contrast is too low.

→Adjust the display's contrast.

•Cables or cords are not connected properly.

→Check all connections.

•Your connection settings are incorrect.

→Consult your administrator to confirm that your settings are correct.

→If the problem persists, consult your dealer.

Reference

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•An error has occurred. → Restart the unit.

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is displayed on the screen.

I cannot hear a dial tone.

I cannot cancel the display lock.

I forgot my PIN number.

The date and time are not correct.

The Message/Ringer lamp is lit.

•Registration to the SIP server has been lost.

→Consult your administrator or dealer.

•Confirm that the LAN cable is properly connected.

•The PIN number you entered was incorrect.

→Consult your administrator or dealer.

•Consult your administrator or dealer.

•Adjust the date and time of the unit.

•You received a voice message while you were on the phone or away from your desk.

→Check the voice message.

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Document Version 2011-06

Operating Instructions

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Contents KX-UT113/KX-UT123 Model No. KX-UT133/KX-UT136 ECO Mode Feature HighlightsIntroduction Easy OperationOutline Other InformationRelated Documentation TrademarksFor Future Reference Product Service For users in the United States onlyExplanation of symbols For Your SafetyGeneral Safety Placement InstallationWall Mounting Preventing Data Loss Data SecurityPreventing Data Disclosure Security Information Preventing Data Disclosure Over the NetworkAdditional Information Important Safety InstructionsFCC and Other Information FCC Declaration of ConformityFor users in Canada only Compliance with TIA-1083 standardTable of Contents Web User Interface Programming Included Accessories*1 Accessory InformationOptional Accessories Before Operating the TelephoneFront View Location of ControlsFor KX-UT136 For KX-UT133For KX-UT113/KX-UT123 SP-PHONE Speakerphone/HEADSET MUTE/AUTO AnswerFor KX-UT133/KX-UT136 For KX-UT113/KX-UT123 Left Side ViewEHS Jack KX-UT133/KX-UT136 only Headset Jack For KX-UT133/KX-UT136 Bottom ViewFor KX-UT123 For KX-UT113Before Operating the Telephone Status Icons ScreensIcon Description Soft Buttons and Soft Button IconsIcon Description Basic Operations Adjusting the VolumeConfirming Your Extension Number Going off- and on-hookAdjusting the handset/headset/ speaker volume Dialing by Using Call Logs Feature OperationsMaking Calls Making a CallOne-touch Dialing KX-UT133/ KX-UT136 only Redialing the Last Number You Dialed Redial, Last NumberFor KX-UT113/KX-UT123 users For KX-UT133/KX-UT136 usersReceiving a Call Receiving CallsRejecting Calls Deleting a stored phone number Holding a CallTo hold the current call To retrieve a call on hold at your extensionTo hold the current call and then talk to the new party Receiving a Second Call Answering Call WaitingMute Transferring a Call Call TransferTo transfer To do a blind transferRemoving a Party from the Conference Making a Conference CallEnding a Conference Call Checking Missed Calls Checking MessagesChecking New Messages Press MessageCall Forwarding/Do Not Disturb To access the FWD/DND settingsIf you press FORWARD/DO not DISTURB, continue to step Lamp Indication Off Idle DN Directory NumberOne-Touch HeadsetPhonebook List Customizing the TelephoneAdding a New Phonebook Entry Adding a Phonebook Entry from the Incoming Call LogDeleting a Phonebook Entry Searching for a Phonebook EntryExport/Import Phonebook Entries Accessing the Settings User SettingsDNS1 DNS2 Vlan Available SettingsRinger Settings DetailsLCD Contrast Setting Description Back Light FWD/DND SettingBack Light KX-UT123/KX-UT133/KX-UT136 only Display LockLanguage Setting DescriptionValue Range Default Network SettingsDate and Time Information DisplayVlan ID Network Test Default SettingFirmware version RestartTo register Call BlockTo edit To deleteEntering Characters Switching between uppercase and lowercaseExample Deleting charactersCharacter entry modes To select a character modeABC Latin Character TablesNumeric ΑΒΓ Greek AÄÅ Latin Extended SŚŠ Latin Extended АБВ Cyrillic Web User Interface Programming Attaching/Removing the Stand Installation and SetupAttaching the Stand Removing the StandAdjusting from High to Low Position KX-UT133/KX-UT136 only Adjusting from Low to High Position KX-UT133/KX-UT136 only Connections for AC Adaptor/LAN/PC ConnectionsOptional AC Adaptor Incorrect Connections for Handset Before Mounting on a Wall Wall MountingMounting the Unit For KX-UT113/KX-UT123 AC adaptor Ethernet cables 40 mm 137/64 in or less 315/16 Washer Drive the screw to this point For KX-UT113/KX-UT123 Hooking the Handset To Lock the Handset Hook when the Unit is Wall MountedTo Hook the Handset During a Conversation Handset is safely hooked when it is in the cradle Setting Up the Unit Using a HeadsetMaking a Call Using a Headset Receiving a Call Using a HeadsetMaintaining the Unit Cleaning the UnitInitializing the Unit Restarting the UnitSpecifications KX-UT113 KX-UT123 KX-UT133 KX-UT136 SpecificationsAppendix AC Adaptor PoECommon Issues and Solutions TroubleshootingGeneral Use Sound Quality Making and Receiving CallsPossible Causes & Solutions Error MessagesPhonebook List MessageMemory full No Entries Open Source Software Open Source Software Open Source Software Operating Instructions Document Version Index Ringer For Copyright

KX-UT133, KX-UT113, KX-UT123, KX-UT136 specifications

The Panasonic KX-UT series consists of advanced SIP phones designed to cater to the needs of modern businesses looking for reliable and feature-rich telecommunications solutions. This series includes the KX-UT136, KX-UT123, KX-UT113, and KX-UT133, each tailored to provide an exceptional user experience through innovative technology, high-quality audio, and user-friendly interfaces.

Starting with the KX-UT136, it stands out for its large color LCD screen, providing clear visibility for managing calls and contacts. This model supports up to six SIP accounts, offering maximum flexibility for users. Its advanced features include HD voice quality, which ensures crystal clear audio during calls, and multiple programmable function keys, enabling quick access to frequently used features. Additionally, the KX-UT136 supports Power over Ethernet (PoE), allowing for simplified wiring and installation.

The KX-UT123 is designed for users who require a reliable and straightforward solution. It has a monochrome LCD display and supports two SIP accounts. Despite being more basic than the KX-UT136, this model still delivers excellent audio quality with HD voice technology. The user-friendly interface makes it an ideal choice for office environments where simplicity and efficiency are paramount.

Next in line is the KX-UT113, which is similar to the KX-UT123 but with added multimedia capabilities. This phone is particularly beneficial for professionals who need to access multimedia content or use applications alongside their voice communication. Like its counterparts, the KX-UT113 also prioritizes HD voice technology, ensuring users enjoy a superior calling experience.

Finally, the KX-UT133 offers a well-balanced blend of advanced features and usability. It supports four SIP accounts and is ideal for users who frequently handle multiple calls. The intuitive interface and customizable options enhance productivity, making it suitable for dynamic work environments. Users can also benefit from easy access to voicemail and call management features.

Overall, the Panasonic KX-UT series emphasizes versatility, high-definition audio, and ease of use, making it an excellent choice for businesses seeking reliable and effective communication solutions. Each model maintains a commitment to quality, ensuring that users can communicate clearly and efficiently, adapting to the evolving demands of the workplace.
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