Panasonic KX-TCD951EB Before Requesting Help, Problem Remedy, Unit does not work

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Before Requesting Help

Problem	Remedy
The unit does not work.	• Turn the power ON (p. 12).

•Check the settings (p. 9–15).

•Charge the batteries fully (p. 11).

•Clean the charge contacts and charge again (p. 11).

•Unplug the AC adaptor and turn the power OFF to reset. Plug in the AC adaptor and turn the power ON. Then try again.

•The handset has been cancelled or has not been registered. Register the handset (p. 31).

•Re-install the handset batteries and try again.

“ ” flashes and an alarm tone sounds • You are too far from the base unit. Move closer and

when you press

.

try again.

•Plug in the AC adaptor.

A busy tone sounds when you		• Another handset is in use.
press	.
You cannot dial.		• Check that the dialling mode selection is correct
		(p. 13).

•The unit is in call prohibition mode. Cancel the mode (p. 25).

•The dialled number is restricted. Cancel the number (p. 26).

•Key lock mode is set. Cancel the mode (p. 20).

“	” flashes during a conversation and	• The handset is out of range. Move closer to the base
the call is disconnected.		unit and make the call again.

•Plug in the AC adaptor.

Static, sound cuts in/out, fades.	• Locate the handset and base unit away from other
Interference from other electrical units.	electrical appliances (p. 5).
	• Move closer to the base unit.

The handset does not ring.	• Turn the power ON (p. 12).
	• The ringer is set to OFF. Select the desired volume
	level (p. 14).

The base unit does not ring.	• The ringer is set to OFF. Set to HIGH, MEDIUM or
	LOW (p. 15).

Useful Information Chapter 5

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Contents Charge the batteries for about 4 hours before initial use Operating InstructionsMethod of connection Important InformationRinger Equivalence Number REN Page Before Initial Use Base Unit Location Battery ChargeFor Best Performance Contents Correct Use and Charging Selecting the Stand-by ModeHandset Location of ControlsBase unit Installing the Batteries in the Handset SettingsDisplay IconsHooks To Mains Outlet AC 230-240 V, 50 Hz Settings ConnectionsTelephone Line Cord USE only with Panasonic AC Adaptor KX-TCA9E or KX-TCA11EBattery information Battery strengthRecharge Fully charged Medium LowDisplay Power Button PWR Settings Turning the Power onPress P W R Current connected base unit number is displayedPress Prog then I N T Enter the base unit password Selecting the Dialling ModeEnsure that the dialling mode is selected tone PressRinger volume Settings Selecting the Handset Ringer Volume/PatternF23U Ringer patternPress the desired volume level 1 , 2 , 3 or Selecting the Base Unit Ringer Volume22u2 Press Prog then I N T Press 2 TwiceMaking Calls To select the receiver volumeI2345678 888800 00To redial the last number dialled Answering CallsTo redial after confirming the numbers in redial memory To turn the handset ringer off temporarilyStoring Phone Numbers in Memory Speed DiallingDialling a Stored Number To erase a stored numberHow to Use the Pause Feature Special FeaturesSetting the pause timing Press Prog then I N T Enter the base unit password pSetting the Key Lock Special Features Handset LocatorFor Rotary or Pulse Service Users To cancel the key lockSelecting the earth option/time break recall mode Using the Recall Feature32u To accept the waiting call and hang up the existing callSummary of Programmable Functions F5o Setting the PasswordF5o - - o 5o - - oTo turn OFF the direct call mode Setting the Direct Call ModeDirect Call F42Call Prohibition To turn OFF the call prohibition modeF4 Io F4 IO0To cancel the call restriction numbers To cancel the call restricted handsetsWhen you dial a restricted number Call RestrictionF2 iU Other Programmable SettingsF25U0 F26UPress G or F to select to select the desired setting Other Programmable Settings Selecting the Talk Mode DisplayF32U I234567890Function Clearing the Settings in MemoryOperating More than One Base Unit For Optional Multi-Unit UsersOperating More than One Handset F7 iU RegistrationF7 io Registering a Handset in the Base UnitAutomatic base unit access Registration Selecting the Base Unit AccessSpecified base unit access I000Cancelling a base unit Cancelling a HandsetEnter the handset numbers you want to cancel Press O K Enter the handset password pBell Selection Selecting the Stand-by Mode DisplayF3 i0 Iu2I03 i23456 Iu3Selecting first handset Selecting all handsets888800 00 0 Paging/IntercomPaging All Handsets from the Base Unit Intercom between HandsetsTransferring a call without the intercom Transferring a call using the intercomTransferring a Call from One Handset to Another F24U Setting the Call Waiting TonePaging/Intercom Conference Press Prog Press G or F until F24 is displayed Press O KReplaceshown. the batteries with new ones as Replacing the BatteriesTo remove the belt clip Using the Belt ClipReplacing the Batteries Unit does not work Problem RemedyBefore Requesting Help Before Requesting Help Be included when rediallingDoes not function You cannot redialYou cannot register the handset in the base unit Safety Safety InstructionsInstallations Environment PlacementAdding Another Phone Term Definitions Receipt No Date of Purchase Panasonic Business Systems U.KModel No. KX-TCD951EB Serial NoPQQX12191ZB-UK WU0699MK2079 Sales Department Panasonic Business Systems U.KManufacturer