Panasonic KX-TG4311BX, KX-TG4312BX Problem Cause/solution, Making/answering calls, intercom

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TG4311BX.book Page 36 Monday, November 10, 2008 9:32 AM

Useful Information

Problem	Cause/solution
I fully charged the batteries, but	L Clean the charge contacts and charge again
7still flashes or 8is	(page 11).
displayed.	L It is time to replace the batteries (page 10).
I fully charged the batteries, but	L Clean the battery ends (S, T) and the
the operating time seems to be	charge contacts with a dry cloth, and charge
shorter.	again.

Making/answering calls, intercom

Problem	Cause/solution
Noise is heard, sound cuts in	L You are using the handset or base unit in an
and out.	area with high electrical interference. Place
	the base unit and use the handset away from
	sources of interference.
	L Move closer to the base unit.
	L If you use a DSL/ADSL service, we
	recommend connecting a DSL/ADSL filter
	between the base unit and the telephone line
	jack. Contact your DSL/ADSL provider for
	details.
The handset does not ring.	L The ringer volume is turned off. Adjust the
	ringer volume (page 21).
	L Night mode is turned on. Turn it off (page 23).
I cannot make a call.	L The dialing mode may be set incorrectly.
	Change the setting (page 13).
	L The handset is too far from the base unit.
	Move closer and try again.
	L Dial lock is turned on. To turn it off, see page
	16.

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Contents Operating Instructions Caller ID Service Voice Mail ServiceIntroduction PreparationProduct information Notable differences between the modelsThank you for purchasing a Panasonic digital cordless phone KX-TG4311 seriesAccessory information Supplied accessoriesReplacement battery information Quantity KX-TG4311 KX-TG4312For your safety Important safety instructions BatteryFor best performance Base unit location/avoiding noiseEnvironment Routine careControls Base unit HandsetCharge contacts SpeakerDisplay ConnectionsBase unit Battery installation and replacement During a power failureIf you subscribe to a DSL/ADSL service ChargerBattery charge Battery level Battery iconSymbols used in these operating instructions Setting up the unit before use Dialing modeDate and time Save iOFFMaking calls Answering callsUseful features during a call Adjusting the handset ringer volumeHold MuteTemporary tone dialing for rotary/pulse service users Dial lockHandset clarity booster Call sharePhonebook Adding entriesFinding and calling a phonebook entry Editing entries Erasing entriesChain dial NextProgrammable settings Programming by scrolling through the display menusMenu Main menu Sub-menuTG4311BX.book Page 20 Monday, November 10, 2008 932 AM Programming using the direct commands Feature Setting code System CodeFeature Setting code System Code Setting*1 Caller IDauto Adjustment*7Special instructions for programmable settings Night modeAlarm Setting the start and end timeTG4311BX.book Page 24 Monday, November 10, 2008 932 AM Using Caller ID service Caller ID featuresCaller list Ringer IDEditing a caller’s phone Number before calling backStoring your area code Erasing selected callerTG4311BX.book Page 27 Monday, November 10, 2008 932 AM Voice mail service Intercom Transferring calls, conference callsMaking an intercom call Answering an intercom callHandset locator Base unit LocatorHandset Press OFF Wall mounting To remove the wall mounting adaptor Error messages Display message Cause/solutionPhonebook full Troubleshooting General use Problem Cause/solutionProgrammable settings Problem Cause/solution Battery recharge Problem Cause/solutionProblem Cause/solution Making/answering calls, intercomCaller ID Problem Cause/solution Registration Problem Cause/solution Handset Menu i#130Base unit Press and hold Locator Liquid damage Problem Cause/solution Dial lock ImportantSpecifications Index TG4311BX.book Page 42 Monday, November 10, 2008 932 AM TG4311BX.book Page 43 Monday, November 10, 2008 932 AM PNQX1829ZA CC1108PA0 For your future referenceCopyright