Panasonic TG2258PW operating instructions Troubleshooting, Answering System

Troubleshooting

Problem Cause & Remedy

The unit does not display the caller’s name and/or phone number.

•You need to subscribe to a Caller ID service.

•Other telephone equipment may be interfering with your phone. Disconnect it and try again.

•Other electrical appliances connected to the same outlet may be interfering with Caller ID.

•Telephone line noise may be affecting Caller ID.

•The caller requested not to send his/her Caller ID information (p. 27).

•If a Caller ID box is connected between the unit and the telephone wall jack, disconnect the Caller ID box or plug the unit directly into the wall jack.

The handset display exits the	• Do not pause for over 60 seconds while
Caller List or phone book.	searching.

You cannot page the handset • The handset is too far from the base unit.

or base unit.• The handset user is making an outside call, viewing the Caller List/phone book or listening to messages. Wait until the IN USE/ CHARGE indicator light goes out.

•The handset or base unit is in use. Try again later.

You cannot have a	• Make sure the optional headset is connected
conversation using the	properly (p. 52).
headset.	• If “SP-phone” is displayed on the handset,
	press [	] to switch to the headset.

Answering System

Problem	Cause & Remedy
The Answering System is on,	• The recording time is set to “Greeting only”.
but incoming messages are	Select “1 minute”, “2 minutes” or “3 minutes”
not recorded.	(p. 20).
	• Memory is full. Erase unnecessary
	messages (p. 46).
You cannot listen to recorded	• Make sure the unit is not being used.
messages.

Useful Information

For assistance, please call: 1-800-211-PANA(7262)

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