Panasonic KX-TG2431AL, KX-TG2432AL General use, Programmable settings, Problem Cause & solution

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TG2431AL_2432AL(e).book Page 53 Tuesday, March 15, 2005 6:37 PM

	Useful Information


Troubleshooting

General use

Problem	Cause & solution
The unit does not work.	LMake sure that the battery is installed correctly (page
	10).
	LCheck the connections (page 9).
	LFully charge the battery (page 11).
	LClean the charge contacts and charge again (page 11).
	LUnplug the base unit’s AC adaptor to reset the unit.
	Reconnect the adaptor and try again.
	LRe-install the battery (page 10) and fully charge it.

The display shows “No	LThe handset is too far from the base unit. Move closer
link to base. Move	and try again.
closer to base, try	LPlug in the base unit’s AC adaptor.
again.” and an alarm	LRaise the base unit antenna.
tone sounds.	LIf the above remedies do not solve the problem, the
	handset may have lost communication with the base
	unit. Register the handset again (page 36).

I cannot hear a dial tone.	LConfirm that the telephone line cord is connected (page
	9).
	LDisconnect the unit from the telephone line and connect
	a known working telephone. If the working telephone
	operates properly, contact our service personnel to
	have the unit repaired. If the working telephone does
	not operate properly, contact your telephone company.


Programmable settings

Problem	Cause & solution
I cannot programme	LProgramming is not possible while the handset and
items.	base unit are being used.
	LDo not pause for over 1 minute while programming.
	LMove closer to the base unit.
	LWhile another user is listening to messages or the
	answering system is answering a call, you cannot
	programme. Try again later.
While programming, the	LA call is being received. Answer the call and start again
handset starts to ring.	from the beginning after hanging up.

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Contents Model No. KX-TG2432AL Charge the battery for 6 hours before initial useIntroduction Useful Information Your phone IntroductionIncluded accessories Accessory items Quantity Accessory informationInstallation Important safety instructionsMedical BatteryBase unit location/noise For best performanceEnvironment Routine careCharger KX-TG2432AL only ConnectionsBase unit If you subscribe to an Adsl service Battery installationBattery strength Battery chargeBattery icon Battery strength Recharging the batteryBattery performance Battery replacementRecharge battery Operation Operating timeStop Answer on indicator Message indicator Greeting REC RecordingControls and displays ControlsMenu OFF Mute Clear Hold Intercom Ringer indicator Message indicator Receiver DisplayCalls Conf DisplayRcvd KBack dB SelectL Setting the date and timeDate31.12.2005 Time1200 AM KAM/PM SaveL Date15.06.2005 Time1200 AM KAM/PM SaveLKRecall CallL Making callsAnswering calls To make a call using the redial listAuto talk Temporary ringer offHold button Useful features during a callMute button Voice enhancerClarity booster Pause button for PBX/long distance service usersCall share KX-TG2432AL only Recall buttonAdding items to the phonebook Using the phonebookTo edit/correct a mistake Calling someone in the phonebook=Name search dB=Scroll list To search for a name by initialDuring an outside call, press Menu Chain dial featureCopying phonebook items KX-TG2432AL only TG2431AL2432ALe.book Page 24 Tuesday, March 15, 2005 637 PM Caller ID features Using Caller ID serviceCall waiting and Caller ID compatible For Caller ID Type II usersViewing the caller list and calling back Caller listMissed Calls Rcvd Phone Kcalls Book L Example Jack Smith 310P 29JUN 0555333444 310P 29JUNErasing caller information Before calling backStoring caller information into PhonebookFor KX-TG2431AL users IntercomFrom the handset to the base unit Handset Base unit Press LOCATOR/INTERCOM to answer HandsetFrom one handset to the other handset For KX-TG2432AL usersConference calls KX- TG2432AL only Main menu Sub-menu Guide to handset programmingRinger volume Low High KBack dB SaveL Ringer settingsHandset ringer volume Ringer tone 1=Tone KBack dB SaveL Handset ringer toneHandset interrupt tone Display options Call optionsAuto talk Handset LCD contrastLine mode Telephone settingsRecall time Storing your area codeDial lock Other optionsHandset key tone Re-registering the handsetTime adjustment Caller ID subscribers only Feature Feature code Setting code Programming via direct commandsDirect commands chart TG2431AL2432ALe.book Page 39 Tuesday, March 15, 2005 637 PM Answering system Erasing your greeting message To turn off the call screening featurePre-recorded greeting message Screening your callsListening to messages Listening to messages using the base unitAnswering system commands Listening to messages using the handsetKey Command Select OFFCalling back Caller ID subscribers only Memory capacityRemote commands Using the answering system remotelyKey Remote command Remote operationRemote code Answering system settingsTurning on the answering system remotely Skipping the greeting message to leave a messageRing count For Telstra Homeline service subscribersMessage alert Caller’s recording timeHeadset optional Belt clipTo attach the belt clip To remove the belt clip To connect an optional headset to the handsetWall mount template for the base unit Wall mountingBase unit Wall mount template for the charger Charger KX-TG2432AL onlyError messages Problem Cause & solution Programmable settingsGeneral use Link to base. MoveMaking/answering calls, Intercom Caller ID Answering system Power failure Battery chargeRecharge battery is But RechargeInstructions to customer Service difficulties Handset Technical informationIndex General use 53 Making/answering calls, Intercom TG2431AL2432ALe.book Page 63 Tuesday, March 15, 2005 637 PM Manufacturer Copyright Sales Department Panasonic Australia Pty. Limited