Panasonic VL-MV30BX, VL-SV30BX Troubleshooting, Monitor display Problem Cause & Solution

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Troubleshooting

N Monitor display

Problem	Cause & Solution	Page
The image of the subject is	LAt night or when there is poor lighting in the doorway,	―
displayed in black and white (or	– the display will be shown in black and white (or bluish-
bluish-purple), or the background	purple).
image appears greenish.	– If there is a light in the doorway, the image appears greenish.
	These are not malfunctions.

The image of a person’s face is	LWhen there is a strong sunlight or a backlight in the place
dark.	where the door station is located, the person’s face becomes
	dark.
	– Locate the door station away from strong sunlight or	―
	backlights.
	– Adjust the brightness of the display. (The background image	11
	will be shown in white.)

The image is not clear or is	LThe surface or the lens of the door station is dirty. Clean it with	28
blurry.	a soft dry cloth.	―
	LThe surface or the lens of the door station is wet with dew. Wait	―
	for the condensation to evaporate.

The image is white or black.	LThe brightness of the display is not properly adjusted. Adjust	11
	the brightness while receiving a call, during a conversation, or
	while monitoring.

The image is white, or white	LStrong light such as sunlight is shining into the lens of the door	―
lines or circles are shown on the	station. Though this may cause the display image to become
display.	difﬁcult to see, this is not a malfunction.
	– Locate the door station away from direct sunlight.
	– The image quality may be better if the angle of the door
	station is changed.

There is a small black dot in the	LIf the sun can be seen, its center appears as a black dot. This	―
background.	is not a malfunction.

The image is ﬂickering.	LAC (alternating current) lights such as ﬂuorescent lights may	―
	cause ﬂickering in dark environments. This is not a malfunction.

The recording date and time are	LThe date and time are not set. Set the current date and time	9
not displayed while viewing the	using the main monitor station.
image.

The recorded image taken at	LIt takes some time to display the image from the door station	22
night is dark.	taken at night. Therefore, the auto recording may start before
	the image can be displayed. Change the setting of “PICTURE
	RECORD TIMING” to “DELAYED”.

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Contents Attached Installation Guide Thank you for purchasing a Panasonic productPreparation IntroductionImportant Information RecordingAccessory items Order number Accessory informationAdditional/replacement accessories When using with a lobby stationInstallation For your safetyPower connection Operating safeguardsOther information Important safety instructionsFor best performance Location of controls Main monitor stationOperation guidance Monitor displayOperation guidance and button guidance Button guidanceDoor station Menu Door KEY TALK/OFF Setting the date and timeMonitor Answering a call Answering a call by voice sensor Voice answer modeWhen using an additional door station Adjusting the speaker volume Features during a call or while monitoringAdjusting the display brightness Using Door KEY buttonWhen answering a call Monitor Menu TALK/OFF When installing 2 door stationsMonitoring the outside Door station monitor Auto recording NAuto image updateRecording an image To view recorded imagesManual recording PlayNTo view the next image Viewing recorded imagesMenu Select Unplayed Recording number Recording date and timeAdjusting the ringer volume MenuSound Changing the ringer toneRinger tone patterns Sound 1 RepeatCurrent Setting Door KEY buttonSetting Function list Changing the function settings Function listHow to change the function settings Monitor MenuTiming RECORDING/PLAY Settings Play Lamp YES, no FlashingPicture Record Display ALWAYS, 3 SEC Recording DateDelete ALL Delete ALL PICTURES, Back Pictures Other Settings Operation ON, OFF Guide SettingsDemo Mode LobbyExpanding your system with optional units System components as of November Video intercom systemOperating the door opener Units required to be installed Adding a door stationUsing with Panasonic PBX Please use only a Panasonic PBXTroubleshooting Monitor display Problem Cause & SolutionConversation Problem Cause & Solution Station does not sound Others Problem Cause & SolutionCleaning Door station VL-V566BX SpeciﬁcationsMain monitor station VL-MV30BX Lvoice Answer Lplay Lamp Flashing Function Settings Ltime and Date SettingsLinitialize Settings Ldemo Mode Guide OFF Incoming VOLPage For your future reference Attach your sales receipt here