E101E E102E E103E E104E, Examples | Grandstream Networks HT-286

47“Direct IP Calling”

99“RESET”

“Invalid Entry”

TABLE 5: IVR ERROR REPORT

Enter a 12 digit IP address to make a direct IP call, after dial tone. (See “Make a Direct IP Call”.)

Press “9” to reboot the device; or

Enter encoded MAC address to restore factory default setting (See “Restoring Factory Settings”)

Automatically returns to main menu

IVR supports error reporting when the following problems occur. User will hear silence when picking up the handset. After pressing ***, user will hear one or more error codes listed below. User may hear one or more error codes depending on errors detected such as E104E103E. Upon hearing error code, user can press # to get into the IVR main menu.

E101E

E102E

E103E

E104E

NOTE:

Ethernet link down

No IP address obtained (DHCP or PPPoE mode)

Device is not registered to SIP server

No STUN responses

1.Once the button is pressed, it enters the voice prompt main menu. If the button is pressed again, while it is already in the voice prompt menu, it jumps to “Direct IP Calling” option and a dial tone is prompted

2.“*” shifts down to the next menu option “#” returns to the main menu

“9” functions as the ENTER key in many cases to confirm an option

3.All entered digit sequences have known lengths - 2 digits for menu option and 12 digits for IP address. For IP address, add 0 before the digits if the digits are less than 3 (like 192.168.0.26 should be key in like 192168000026, no dot needed while input). Once all of the digits are collected, the input will be processed.

4.Key entry can not be deleted but the phone may prompt error once it is detected

PLACING A PHONE CALL

PHONE OR EXTENSION NUMBERS

1.Dial the number directly and wait for 4 seconds (Default “No Key Entry Timeout”); or

2.Dial the number directly and press # (Use # as dial key” must be configured in web configuration).

Examples:

1.Dial an extension directly on the same proxy, (e.g. 1008), and then press the # or wait for 4 seconds.

2.Dial an outside number (e.g. (626) 666-7890), first enter the prefix number (usually 1+ or international code) followed by the phone number. Press # or wait for 4 seconds. Check with your VoIP service provider for further details on prefix numbers.

Grandstream Networks, Inc.	HT–286 User Manual	Page 10 of 28
	Firmware 1.1.0.31	Last Updated: 1/2009