Uniden EXS 9950 manual Troubleshooting, Symptom Suggestion

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TROUBLESHOOTING YOUR NEW PHONE

Troubleshooting

If your phone is not performing to your expectations, please try these simple steps first.

Symptom

Suggestion

The status LED won't

• Make sure the AC adapter is plugged

come on when the

into the base unit and wall outlet.

handset is placed in

• Make sure the handset is properly

the base unit.

seated in the base unit.

 

• Make sure the charging contacts on the

 

handset and base unit are clean.

 

 

The audio sounds

• Make sure that the base unit antenna is

weak and/or scratchy.

in a vertical position.

 

• Move the handset and or base unit to a

 

different location away from metal

 

objects or appliances and try again.

 

• Make sure that you are not too far from

 

the base.

 

 

Can't make or receive

• Check both ends of the base unit

calls.

telephone line cord.

 

• Make sure the AC adapter is plugged

 

into the base unit and wall outlet.

 

• Disconnect the AC adapter for a few

 

minutes, then reconnect it.

 

• Make sure talk is pressed.

 

 

The handset doesn't

• The battery pack may be weak. Charge

ring or receive a page.

the battery on the base unit for more

 

than 17 hours.

 

• The handset may be too far away from

 

the base unit.

 

• Place the base unit away from

 

appliances or metal objects.

 

• Make sure the ringer on/off switch is set

 

to on.

 

 

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Contents Page Features IntroductionControls and functions 29 30 31 3242 43 44 Contents Handset Read this firstBase unit Checking the package contents Setting up the base Choose the best locationIf you want to install the base unit on the wall, see Connect the base unitPulse Choose the dialing modeIf your dialing system is Set the switch to Tone If you arent sure of your dialing systemMounting the base unit on a wall Standard wall plate mountingDirect wall plate mounting Installing the handset battery pack When the battery charge becomes low Charging optional battery packsBattery use time per charge Cleaning the battery contactsAutomatic digital code security Making a call Other OperationsFrom the base Receiving a callFrom the handset Handset on the baseAdjusting the ringer and earpiece volume Flash and Call WaitingRedialing a call MuteStoring phone numbers Making calls with memory dialing Memory dialing One-touch memory dialingErasing a stored phone number Using page feature Way conferencing When speaking on the handsetWhen speaking on the base Integrated Integrated answering deviceSetting the clock To turn the answering system off, press» Recording your personal outgoing message Greeting Setting your greeting» Preset Message » Choosing between the two outgoing messagesSelecting a PIN code » Announce only featureSelecting the message record time Setting ring time switch Ring time/toll saver switch Allows you to set the numberUsing your answering system Playing your messagesRepeating a message Skipping a message» Deleting individual message Deleting a messageVoice memo » Deleting all messagesRecording a conversation Remote access away from home Command FunctionRemote room monitor To attach the beltclip Installing the beltclipHeadset installation To remove the beltclipMaintenance Battery replacement and handlingTroubleshooting Symptom SuggestionSymptom Suggestion Base unit SpecificationsGeneral HandsetW, X, Y, Z IndexK, L