![](/images/new-backgrounds/1309606/30960639x1.webp)
TROUBLESHOOTING GUIDE
Sympton | Possible Problem | Solution |
|
|
|
|
|
|
The unit does not respond | AC power plug is not plugged into a | Plug the AC power plug into a wall |
(no power) | wall outlet | outlet. |
| Wall outlet is not functioning | Plug another device into the same |
|
| outlet to confirm the outlet is work- |
|
| ing. |
iPod® does not dock prop- | Using wrong/no iPod® adaptor | Make sure the dock insert is the |
erly |
| proper fit for you iPod®. |
| iPod® does not install properly. | Remove your iPod® from the dock |
|
| and check for obstruction on the con- |
|
| nectors in the dock and on your |
|
| iPod®. Then reseat it in the dock. |
iPod® does not respond to | iPod® is not installed properly. | Remove your iPod® from the dock |
the speaker system |
| and check for obstruction on the con- |
|
| nectors in the dock and on your |
|
| iPod®. Then reseat it on the dock. |
| Your iPod® is locked up. | Please make sure that your iPod® is |
|
| working properly before docking into |
|
| the unit. Please refer to your iPod® |
|
| manual for details. |
iPod® does not charge up | iPod® is not installed properly. | Remove your iPod® from the dock |
|
| and check for obstruction on the con- |
|
| nectors in the dock and on your |
|
| iPod®. Then reseat it in the dock. |
| iPod® is locked up/ frozen. | Please make sure your iPod® is |
| iPod® battery has problem. | working properly before docking into |
|
| the unit. Please refer to your iPod® |
|
| manual for details. |
|
|
|
Sound is distorted | Volume level is set too high. | Decrease the volume. |
|
|
|
| Sound source is distorted. | If the iPod® original sound source is |
|
| of poor quality, distortion and noise |
|
| are easily noticed with |
|
| speakers. Try a different audio |
|
| source such as a music CD. |
|
| If you are using an external sound |
|
| source like older generation of |
|
| iPod®, try reducing the output vol- |
|
| ume on the device itself. Also try |
|
| turning bass boost OFF or change |
|
| the EQ setting. |
Unit gets warm after | This is normal. | Turn the unit off for a period of time |
extended play at high vol- |
| or lower volume. |
ume |
|
|
16