TROUBLESHOOTING GUIDE
Sympton | Possible Problem | Solution |
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The unit does not respond | AC power plug is not plugged into a | Plug the AC power plug into a wall |
(no power) | wall outlet | outlet. |
| Wall outlet is not functioning | Plug another device into the same |
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| outlet to confirm the outlet is work- |
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| ing. |
iPod® does not dock prop- | Using wrong/no iPod® adaptor | Make sure the dock insert is the |
erly |
| proper fit for you iPod®. |
| iPod® does not install properly. | Remove your iPod® from the dock |
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| and check for obstruction on the con- |
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| nectors in the dock and on your |
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| iPod®. Then reseat it in the dock. |
iPod® does not respond to | iPod® is not installed properly. | Remove your iPod® from the dock |
the speaker system |
| and check for obstruction on the con- |
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| nectors in the dock and on your |
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| iPod®. Then reseat it on the dock. |
| Your iPod® is locked up. | Please make sure that your iPod® is |
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| working properly before docking into |
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| the unit. Please refer to your iPod® |
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| manual for details. |
iPod® does not charge up | iPod® is not installed properly. | Remove your iPod® from the dock |
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| and check for obstruction on the con- |
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| nectors in the dock and on your |
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| iPod®. Then reseat it in the dock. |
| iPod® is locked up/ frozen. | Please make sure your iPod® is |
| iPod® battery has problem. | working properly before docking into |
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| the unit. Please refer to your iPod® |
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| manual for details. |
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Sound is distorted | Volume level is set too high. | Decrease the volume. |
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| Sound source is distorted. | If the iPod® original sound source is |
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| of poor quality, distortion and noise |
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| are easily noticed with |
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| speakers. Try a different audio |
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| source such as a music CD. |
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| If you are using an external sound |
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| source like older generation of |
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| iPod®, try reducing the output vol- |
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| ume on the device itself. Also try |
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| turning bass boost OFF or change |
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| the EQ setting. |
Unit gets warm after | This is normal. | Turn the unit off for a period of time |
extended play at high vol- |
| or lower volume. |
ume |
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