Disney DP7000 manual Troubleshooting Guide, General Symptom Possible Cause Possible Solution

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TROUBLESHOOTING GUIDE

Check the following before requesting service:
	GENERAL SYMPTOM			POSSIBLE CAUSE			POSSIBLE SOLUTION


	No power.			Battery weak.			Recharge the battery pack using the
	No power.			Battery weak.			Recharge the battery pack using the
							supplied AC adapter.
	Battery has been charged but the			Battery needs to be replaced.			Contact customer service at the number
	unit still cannot be turned on.						listed on the back cover.
	Power on, but unit not functioning			Condensation has formed.			Turn the unit off, unplug the power cord
	properly.						and wait about one to two hours to
							allow the player to dry.
				Wrong type of disc inserted.			This unit cannot play discs, other than
							DVD, MP3, picture or standard CDs.
				Unit needs to be reset.			Turn the unit off and then unplug the
							AC adapter. Wait one minute and then
							plug the unit back in.
				The disc is dirty or inserted incorrectly.			Clean disc and insert label side-up.
				Some features and functions are not			This is normal; try another function.
	The playback picture is poor.			available on all discs.			Clean the disc.
	The playback picture is poor.			The disc is dirty.			Clean the disc.
	The Search feature is not working.			Some discs have sections that do not			This is normal on some discs.
	The unit does not start playback.			allow searching.			Enter your password, and/or change
	The unit does not start playback.			Rating level set to block the DVD.			Enter your password, and/or change
							the rating level.
				DVD not inserted, or inserted upside-down.			Insert DVD correctly.
				A non-playback disc is inserted.			Make sure to insert a DVD.
				The disc is dirty.			Clean the disc.
	Some functions do not operate as			Some features and functions are not			This is normal; try another function.
	stated.			available on all discs.
	Selected language is not being			If the audio or subtitle language does not			This is normal; try another disc.
	shown in the subtitles, or spoken.			appear on the disc, then the initial setting
	Subtitles are not working properly.			will not be seen/heard.			This is normal; try another disc.
	Subtitles are not working properly.			Subtitles appear only when the discs			This is normal; try another disc.
				contain them.			Turn the subtitles on.
	The Rating Level password has			Subtitles not turned on.			Turn the subtitles on.
	The Rating Level password has			Password forgotten.			The default password is "1234". If you
	been forgotten.						changed and forgot it, contact customer
							service at the number listed on the back
							cover of this manual.

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Contents Page Contents Important Safety Instructions Surge ProtectorsLaser Warning FCC NoticeFollowing Noises can be Dangerous Under Constant Exposure Precautions Use a soft, dry cloth for cleaningTo Obtain a Clear Picture CondensationPower Sources Location of Controls ENTER/PLAYAbout Discs Playable DiscsDisc Types DVD Audio CDRegion Management Information Quick Setup Menu Screen Display AspectMain Setup Menu Audio LanguageDisc Menu SubtitleScreen Display Aspect ContrastBrightness ColorALL To Change the PasswordParental Basic Operation General DVD Basic Operation Playback of a DVDS1EARCH S1KIPPause Slow Motion Search MP3 Basic Operation Playback of AN MP3 CD CD Basic Operation SkipPicture CD Operation Playback of a Picture CDTroubleshooting Guide General Symptom Possible Cause Possible SolutionCaring for Discs Care and MaintenanceCleaning the Unit Specifications Audio Signal Output CharacteristicsDVD-VIDEO Disc Compact DiscContenido Importantes Medidas DE Seguridad PrecauciónEstimado cliente Para establecer un nivel auditivo seguroUna vez que establece el nivel de audición confortable Nosotros deseamos que usted pueda oir durante toda su vidaPrecauciones Notas Sobre LA LimpiezaNotas Sobre EL Posicionamiento DE Reproductor DE DVD Use un trapo seco y suave para la limpiezaFuentes DE Energía NotaNotas Acerca DE LA Pila NotasDVD/CD Acerca DE LOS Discos Discos ReproduciblesNotas Importantes Tipos DE Disco DVDInformación de Gestión de Región Nota Importante Referente a Este Manual DEL UsuarioNotas sobre Copyright Menú DE Configuración Rápida Aspecto DE PantallaMenú DE Configuración Principal Idioma DEL AudioMenú DEL Disco SubtítuloMenú DE Configuración Principal Continúa Aspecto DE PantallaContraste BrilloPara Cambiar LA Contraseña Control PaternoTodo Operación Básica General Operación Básica DEL DVD Reproducción DE UN DVDOperación Básica DEL DVD Continúa BrincarPausa Cámara Lenta BuscarOperación Básica DE UN MP3 Reproducción DE UN Disco MP3Operación Básica DEL CD Brincar BuscarOperación DE UN Disco CON Fotos Reproducción DE UN Disco CON FotosGuía DE Diagnóstico General Síntoma Causa Posible Solución PosibleCuidado de los Discos Limpieza de la unidadEspecificaciones Disco de video DVDDisco Compacto Características de salida de señal de audioTable DES Matières Remarque importante relative à ce manuel du propriétaireConsignes DE Sécurité Importantes Mise EN GardeAvertissement DE LA FCC AvertissementCher client Établir un niveau sécuritaireUne fois le niveau de confort établi Nous voulons que vous entendiez toute votre vieRemarques SUR L’EMPLACEMENT DU Lecteur DVD PrécautionsRemarques SUR LE Nettoyage Mise EN GardeSources Dalimentation Emplacement DES Contrôles AU Sujet DES Disques Disques LisiblesDisques MP3 Remarques ImportantesInformation sur la gestion régionale Remarque Importante Relative À CE Manuel DU PropriétaireRemarques sur les droits dauteur Menu DE Configuration Rapide Menu DU Lecteur Aspect DE LaffichagePS Pan Scan recadrage plein écran Lorsque cette LB LetterboxMenu DE Configuration Principal Langue AudioMenu Disque SOUS-TITRESMenu DE Configuration Principal Suite Aspect DU Menu ÉcranLuminosité CouleurContrôle Parental Volume Bouton Menu Fonctionnement DE Base GénéralBouton Douverture DE LA Partie Supérieure AttenteFonctionnement DE Base DU DVD Lecture DUN DVDFonctionnement DE Base DU DVD Suite S1KIP sauterPause Vitesse Lente S1EARCH rechercheSearch recherche Fonctionnement DE Base MP3Lecture DUN CD MP3 Fonctionnement DE Base DU CD Skip sauterFonctionnement DES CD Dimages Lecture DUN CD D’IMAGESGénéralsymptôme Solution Causa Solution Possible Guide DE DépannageNettoyage de l’appareil Soins ET EntretienSoins des disques compacts Caractéristiques de sortie du signal audio SpécificationsDisques vidéo DVD Disque CompactFront cover For additional set-up or operating assistance