Additional information, Tips and troubleshooting

Additional information

Tips and troubleshooting

Cannot delete files on the player.

•For any files you have transferred to the player, you may delete them while you have connected the player with your computer. Highlight the unwanted file in the player’s file directory on your computer and press the delete key on your computer to delete the file. Subscribed files are best to be removed through Windows Media Player.

•For deleting files from the player, refer to Option menu from page 17-22 for details.

Player repeats same tracks or all tracks.

•Repeat play is turned on. Press during playback to show the Option menu and select Repeat Off. You can also press to return to Home menu. Then press + or – to select Settings and press to enter the settings menu to select Repeat Off.

Audio distorted at high volume.

•Change the Equalizer mode to Flat.

•Turn down the volume.

The audio tracks on my player keep skipping or popping.

•You’ll need to re-record the audio track – make sure you close all other applications on your PC when you record.

•Try recording with Error Correction setting turned on.

Player turns itself off.

•Your player turns itself off if you leave it in pause mode or navigation mode for the duration specified in PowerSave setting.

The player cannot be turned on.

•Battery is empty, please recharge.

•Reset the player by pressing the RESET button on the back of the player with a non-metal pointed object (e.g. toothpick).

•If the player still cannot be turned on after resetting, perform a firmware upgrade to restore it.

•Please go to www.rcaaudiovideo.com for more details.

Player does not respond to key presses.

•Ensure the keys lock is not activated.

•If your player stops responding to key presses, you can reset it by pressing the RESET button on the back of the player with a non-metal pointed object (e.g. toothpick). Most of your settings will be preserved; only the settings that you have changed after your last power off will be lost.

•This player may temporarily cease to function if subjected to electrostatic disturbance.

To resume normal operation, it may be necessary to reset it by pressing the RESET button on the back of the player with a non-metal pointed object (e.g. toothpick).

•Make sure the Lock function is not activated.

Player cannot play WMA songs.

•Secure music download files must be transferred to your player through the Windows Media Player or the application recommended by your online music download service (Note: Services and applications must be Windows Media audio-compliant and support Digital Rights Management.) (Apple iTunes music content is not supported).

Player cannot play AAC songs.

•Visit www.rcaaudiovideo.com to download the latest firmware for the player to support the playback of AAC songs.