Plantronics W745A-M manual No audio connection to PC

Page 38

I can no longer hear any audio through my PC Speakers.

For Windows XP systems

•Refer to the “Audio” tab of the “Sounds and Audio Devices” option in your PC Control Panel.

•Under “Sound Playback”, change the default setting from Savi Office to your PC speakers. Click “OK” to confirm your change.

For Windows Vista and Windows 7 systems

•Refer to the “Sound” option in your PC Control Panel.

•Under the “Playback” tab, change the default setting from “Speakers Savi Office” to your PC speakers. Click “OK” to confirm your change.

For Mac OS X

•Choose Apple menu > System Preferences and click Sound.

•Click Output, and then select “Internal Speakers” or your speaker choice.

No audio connection to PC.

Unplug USB and power cables from base. Reconnect power cable first. Wait for power LED to illuminate, then re-connect USB cable. Quit and then re-start your PC audio or softphone application.

Image 38

Contents Savi W745A-M Contents Headset Desk phone Mobile Softphone Plantronics Control Panel Devices tabApplications tab Preferences Dect information WelcomeSystem requirements Over-the-head headband Headset and batteryWhats in the box Headset Base and headset basicsBase Accessories sold separately Assembly Customise your headsetPage Behind-the-head assembly Page Charge your headset and spare battery Charge your headsetPage Desk phone + HL10 lifter sold separately Desk phone connect and callDesk phone standard Desk phone + EHS cable sold separatelyPage Mobile connect and call Computer connect and call Connect your computerBattery storage time Headset featuresPlace the headset in sleep mode Headset controlsLow battery warning Headset battery levelReplace your headset battery Headset battery statusOn base Base LED on base View system tray iconDesk phone button For Windows Vista and Windows 7 systems For Windows XP systemsBase features Base buttonsSet the range Setting RangeAuto connect feature End subscriptionPage Daily use Incoming callsPlace a mobile phone call Place a softphone callJoin a conference call View guest headsetsSoftphone compatibility Exit a conference callPage Phone conference and guest headsets Advanced useGeneral Feature Settings DefaultDefault line Audio protectionInitiate mobile voice commands Bluetooth enabledStop auto connect to mobile when headset is docked Audio bandwidth for desk phone and PCAnti-startle Audio LimitingHours on the phone per day G616Auto answer TabApplications tab Action to media playerLaunch audio devices control panel Audio sensing enabledCheck for updates automatically Ring both headset and PCCheck for updates manually Install updatesTroubleshooting HeadsetDesk phone MobileNo audio connection to PC Need More HELP?