Plantronics W745 Mobile Phone Headset Audio, Softphone Compatibility, Join a conference call

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Softphone Compatibility

Remote call answer/end from the headset is available for compatible softphones with no additional steps by the user except Skype™. For a list of compatible softphones visit plantronics.com/software . For Skype support, follow the steps below.

1Skype will display the following message during the install of Plantronics Unified Runtime Engine “PlantronicsURE.exe wants to use Skype”. Choose “Allow Access” to connect.

2You can also check Savi W740 Skype connection status by going to Skype and checking the Tools > Options > Advanced > Advanced Settings > ”Manage Other Programs Access” setting.

Multi-Phone Status Multi-Phone Status (MPS) is supported for Microsoft Lync/Office Communicator and Skype. When a call is placed or received on your deskphone or mobile phone that is paired to a Plantronics Bluetooth headset, your presence in Microsoft Lync/Office Communicator and Skype will be automatically updated to reflect a busy status. When your call is terminated, your presence will return to its previous state.

Mobile Phone and

Headset Audio

Combine Audio From Any Two Lines or Channels

Conference Up to Three Additional Headsets

If you answer an incoming mobile call using the answer button on the mobile phone, the audio will remain in the phone. If you answer an incoming call using the headset or base, the audio will be in the headset.

If the mobile phone audio is in the mobile phone, you can move the audio to the headset by short pressing the base mobile button when the LED is off. To move the mobile phone audio from the headset back to the mobile phone, hold the base mobile button for 3 seconds until the solid green LED turns off. The audio will be pushed back to the mobile phone.

You can combine the audio of any two devices by simultaneously holding the base buttons of any two of the three base buttons until the LEDs become solid green.

This is useful as a mini-teleconference call.

While on a call you can subscribe up to three additional headsets to your base for conferencing.

Join a conference call

1While the base has an active link, place the guest headset into primary user’s charge cradle (this connects the headset to the base).

When the base subscription light stops flashing green and yellow and remains yellow, the primary headset/user will hear a tone indicating a guest wishes to join the call.

2Press the primary user’s call button to accept the guest headset within ten seconds. Otherwise the request is terminated and the guest will hear an error tone in their headset.

NOTE To connect a guest headset that is of different variety than the primary headset, short press the base subscription button while the base has an active link. Next, press the guest headset volume up button until the indicator light turns on. When the base subscription LED stops flashing green and yellow and remains solid yellow, the request to join will be heard in the primary user’s headset and the primary user will have to press their call button within 10 seconds to accept the guest .

Exit a conference call

Guests headsets can remain as guests through multiple calls.

To remove a guest headset, press the guest headset’s call button or dock the primary user’s headset in the charge cradle.

A single tone in the master headset will be heard as each guest leaves the call.

View guest headsets

As you add headsets to the base, an additional headset icon will appear in the Plantronics Control Panel screen with a number from 1 to 3 indicating the number of additional headset

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Contents Savi W745 Contents Plantronics Control panel Devices Tab Headset Desk Phone Mobile SoftphoneComputer WelcomeSystem Requirements DisplayOver-the-head headband Headset and batteryWhats in the Box Base and Headset Basics Earloop Battery EartipVolume/Mute button Call control buttonAccessories sold separately Customize Your Headset Battery placeAssembly Page Mouth Behind-the-HeadPage Charge Your Headset and Spare Battery Battery cradleDesk phone standard Choose Desk Phone SetupDesk Phone Connect and Call Desk phone + HL10 lifter sold separatelyPage Mobile Connect and Call Computer Connect and Call Connect Your ComputerCall button Headset FeaturesHeadset Controls Low Battery Warning Headset Battery LevelReplace your headset battery Headset Battery StatusMute your Headset During a Call Adjust Your Headset Volume For Windows XP systems TonesFor Windows Vista and Windows 7 systems Out of Range WarningBase Subscription Button Base FeaturesBase Buttons Bluetooth Pairing Button Set the RangePage Daily Use Incoming CallsPlace a mobile phone call Place a Softphone CallSoftphone Compatibility View guest headsetsMobile Phone Headset Audio Join a conference callPage Software Install PlantronicsAdvanced Use Software and click on download buttonDefault Line Device Settings Base TabFeature Settings Default Set the RangeInitiate Mobile Voice Commands Bluetooth EnabledStop Auto Connect to Mobile When Headset Is Docked Audio Bandwidth for Desk phone and PCDevice Settings Headset TabChange Your Password Device SettingsFeature Set Lock Security TabLaunch Audio Devices Control Panel Options Features Settings DefaultAction to Media Player Ring Both Headset and PCCheck for Updates Automatically Microsoft Office Communicator/Lync Dial-tone EnabledAudio Sensing Enabled Check for Updates NowTroubleshooting HeadsetDesk Phone Mobile SoftphoneCan no longer hear any audio through my PC Speakers Need More HELP?

W745 specifications

The Plantronics W745 is a highly regarded wireless headset known for its exceptional quality, versatility, and advanced features that cater to the needs of professionals in various work environments. Designed primarily for office use, the W745 offers unparalleled audio performance and comfort, making it an ideal choice for those who spend long hours on calls.

One of the standout features of the W745 is its Smart Sensor technology, which automatically answers calls when the user puts on the headset, enhancing productivity and workflow. This hands-free capability allows users to stay engaged without the hassle of fumbling for a phone or headset. Additionally, the enhanced noise-canceling microphone filters out background noise, ensuring crystal-clear communication.

The W745 also offers multiple connectivity options, including connection to desk phones, mobile phones, and computers. This versatility is powered by the included USB adapter, which allows users to seamlessly switch between devices. The headset features DECT technology, providing a robust wireless range of up to 350 feet from the base, allowing users to move freely around their workspace while maintaining high-quality audio.

Comfort is another critical characteristic of the W745, featuring a lightweight design and soft ear cushions that ensure all-day wearability. The adjustable headband and microphone boom provide a customizable fit, accommodating different head sizes and preferences.

Battery life is an essential factor for users, and the W745 does not disappoint. It provides up to 8 hours of talk time on a single charge, and with the included charging stand, users can quickly recharge the headset in between calls, minimizing downtime.

Moreover, the Plantronics W745 is equipped with wideband audio technology, which ensures a rich, full-range sound experience. This is particularly beneficial for high-definition voice calls, improving clarity and enhancing overall communication quality.

In summary, the Plantronics W745 headset combines advanced technologies, exceptional comfort, and practical features tailored for today’s professional demands. Its ability to seamlessly integrate with multiple devices, alongside its superior audio quality and user-friendly design, makes it an outstanding choice for anyone seeking efficient communication solutions in demanding work environments.
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