ZyXEL Communications 100IH manual Customer Support

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Prestige 100 and 100IH ISDN Router and Router/Hub

Customer Support

If you have questions about your ZyXEL product or desire assistance, contact ZyXEL Communications Corporation offices worldwide, in one of the following ways:

	Method	America	Scandinavia	Rest of the World

	E-Mail-Tech	support@zyxel.com	support@zyxel.dk	check www.zyxel.com for a
	Support			listing

	E-Mail-Sales	sales@zyxel.com	sales@zyxel.dk	sales@zyxel.com.tw

	Web Site	www.zyxel.com	www.zyxel.dk	www.zyxel.com

	Phone (8:00 AM	(714) 632-0882 (Pacific	+45-3955-0700	+886-3-578-3942 Ext.266
	Phone (8:00 AM	(714) 632-0882 (Pacific	(Central European	+886-3-578-3942 Ext.266
	to 5:00 PM local	Standard Time).	(Central European	(Taiwan time)
	to 5:00 PM local	Standard Time).	Time)	(Taiwan time)
	time)		Time)

	Fax	(714) 632-0858	+45-3955-0707	+886-3-5782439

	FTP - Software	ftp.zyxel.com	ftp.zyxel.dk	ftp.zyxel.co.at
	and ROM upgrades

	Regular Mail	ZyXEL Communications	Columbusvej 5, 2860	ZyXEL Communications Corp.,
		Inc., 1650 Miraloma	Soeborg,	6 Innovation Road II, Science-
		Avenue, Placentia, CA	Copenhagen,	Based Industrial Park,
		92807, U.S.A.	Denmark	Hsinchu, Taiwan 300, R.O.C.

Customer Support

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Contents ZyXEL Prestige 100 and 100IH ECC Interference Statement Iii ZyXEL Limited Warranty Customer Support Page Table of Contents Chapter Remote Node TCP/IP Configuration Chapter Remote Node ConfigurationChapter Dial-in Server Configuration Chapter Advanced Phone Services11-1 10-1Table of Contents List of Figures Internet Access ApplicationXii List of Figures/Tables Xiii List of Tables List of Figures/Tables About Your Prestige PrefaceStructure of this Manual Page Getting to Know Your Isdn Router Features of the PrestigeAUI Interface P100 only Upgrade P100IH Firmware via LAN LAN-to-LAN Connection Internet AccessApplications for Prestige 100 and 100IH LAN-to-LAN Connection Application Remote Access ServerTelecommuting/Remote Access Server Application Front Panel Leds of P100 Hardware Installation & Initial SetupFront Panel Of P100IH Front Panel LEDs of P100IHPrestige 100IH Rear Panel and Connections Prestige 100IH Rear Panel and ConnectionsPrestige 100 Rear Panel and Connections UTP Interface Additional Installation Requirements Power-On Display Power On Your PrestigeOperation Press/read Description Main Menu CommandsNavigating the SMT Interface Menu Title Description System Management Terminal Interface SummaryMain Menu Summary Menu 23.1 System Password Changing the System PasswordMenu 1 General Setup General SetupGeneral Setup Menu Fields Isdn Setup MenusSPIDs, Phone #’s, Switch Types Switch Type Geography No of Phone #s No of SPIDs10 North American Isdn Setup North American Isdn Setup MenusNorth American Isdn Menu Setup Fields None NI-1 Default Feature Key SettingsMSN and Subaddress European DSS1 & German 1TR6 Isdn Setup MenusOutgoing Calling Party Number Outgoing Calling Party Number otherwise, leave it blank 13 Menu 2 Isdn Setup for 1TR6 10 Menu 2 Isdn SetupIgnore Incoming Phone Number Matching is Don’t Care15 Loopback test Ethernet SetupGeneral Ethernet Setup Protocol Dependent Ethernet SetupPage Factory Ethernet Defaults Chapter Internet AccessTCP/IP Parameters IP Address and Subnet MaskDhcp Configuration RIP SetupIP Pool Setup Menu 3.2 TCP/IP and Dhcp Ethernet Setup TCP/IP Ethernet Setup and DhcpDescription Example Dhcp Ethernet Setup Menu FieldsField Both TCP/IP Ethernet Setup Menu FieldsOnly/Out Only RIP-1Internet Account Information Internet Access ConfigurationMenu 4 Internet Access Setup Description Internet Access Setup Menu FieldsSingle User Account Topology Single User AccountAdvantages of SUA Field Description Single User Account ConfigurationSingle User Account Menu Fields To Switch ISP Configuring Backup ISP AccountsConfigure a Backup ISP Page Remote Node Profile Chapter Remote Node ConfigurationRemote Node Setup Menu 11 Remote Node Setup Field Description Options Remote Node Profile Menu FieldsYes/No OutgoingYes then EnableDisable 64k Outgoing Authentication ProtocolLeased Allocated Budget and Period do not applyBTR v MTR for BOD PPP MultilinkBandwidth on Demand Menu 11.2 Remote Node PPP Options Editing PPP OptionsRemote Node PPP Options Menu Fields Menu 11.5 Remote Node Filter Remote Node FilterPage LAN-to-LAN Application Remote Node TCP/IP ConfigurationMenu 11.3- Remote Node TCP/IP Options Remote Node SetupYes TCP/IP related fields in Remote Node ProfileOnly /Out Only TCP/IP Remote Node ConfigurationExample of Static Routing Topology Static Route SetupMenu 12.1 IP Static Route Setup Edit IP Static Route Menu Fields Page Remote Dial-in Users Remote Nodes Chapter Dial-in Server ConfigurationRemote Dial-in Users/Remote Nodes Comparison Chart Telecommuting Remote User Remote Access ServerExample of a LAN-to-LAN Server Application LAN-to-LAN Server ApplicationMenu 13 Default Dial-in Setup Default Dial-In SetupRequired Default Dial-in Setup FieldsDial-In IP Address Supplied By Dial-in User is set to 64/128Default Dial-in Filter Dial-In Users SetupMenu 14 Dial-in User Setup Active Edit Dial-in User Menu FieldsInactive OptionalCallback Clid AuthenticationMultiple Servers behind SUA Configuring a Server behind SUAServices vs. Port number Multiple Server ConfigurationSupplemental Services by region Chapter Advanced Phone ServicesGetting Started Setting Up Supplemental Phone ServiceSupplemental Services by switch type Flash Key How to use call waitingCall Waiting Three Way CallingCall Transfer How To Use Three Way CallingHow To Use Call Transfer Call Forwarding Phone Flash CommandsReminder Ring To Do a Blind TransferPage About Filtering Chapter Filter ConfigurationFilter Structure of the Prestige Step Configuring a Filter SetAbbreviations Description Display Filter Rules Summary MenuAbbreviations Used in the Filter Rules Summary Menu Abbreviation Description Abbreviations Used If Filter Type Is IPAbbreviations Used If Filter Type Is GEN 1 TCP/IP Filter Rule Configuring a Filter RuleMenu 21.1.1 TCP/IP Filter Rule None/Less/Greater TCP/IP Filter Rule Menu FieldsEqual/Not Equal Yes / N/AAction Not Matched Action MatchedCheck Next Rule ForwardMenu 21.1.2 Generic Filter Rule Generic Filter RuleGeneric Filter Rule Menu Fields Check Next Rule Forward Drop Applying a Filter and Factory DefaultsEthernet traffic Filtering Remote Node traffic Remote Node FiltersTelnet Under SUA Telnet Configuration and CapabilitiesAbout Telnet Configuration Telnet Capabilities Single AdministratorSystem Timeout Menu 24 System Maintenance Chapter System MaintenanceSystem Status Menu 24.1 System Maintenance StatusCLU System Maintenance Status Menu FieldsLAN Packet That Triggered Last Call System Information System Maintenance InformationConsole Port Speed Fields in System MaintenanceModified in Menu 1 General Setup Log and Trace Viewing Error LogExamples of Error and Information Messages Parameter Description System Maintenance Menu Syslog ParametersSyslog And Accounting Error Information Messages Menu 24.4 System Maintenance Diagnostic DiagnosticSystem Maintenance Menu Diagnostic This figure shows an example where authentication failed Software Update Backup ConfigurationRestore Configuration 11 Menu 24.7 Software Update Boot module commandsCall Control Command Interpreter ModeCall Control Parameters 14 Menu 24.9 System Maintenance Call ControlCall Control Parameters Fields BlacklistCall History Budget ManagementDescription Problems Starting Up the Prestige Chapter TroubleshootingTroubleshooting the Start-Up of your Prestige Problem Corrective ActionTroubleshooting the Isdn Line Problems With the Isdn LineProblems for Remote User to Dial-in Problems with the LAN InterfaceProblems Connecting to a Remote Node or ISP Page Acronyms and Abbreviations AppendixPAP Index IndexSubnet mask, 3-2, 3-6, 5-4

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